Real problem was the difficulty of online pick up. Your system is terrible, not intuitive, I had to rein out things over and over. Terrible.
Micayla S
Customer Reviews for Storage 41
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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No jack stand on 6x12 covered tailer. Won't be using Uhaul again. Location experience was good. Uhaul equipment is unsafe.
STEPHEN CVery easy process and great customer service!!
HUGH AUsing the U-Haul app to return the rental trailer after hours was a disaster...it took nearly one hour to reach U-Haul Customer Assistance to resolve the issue. Bottom line: my experience dealing with the on site staff when picking up the trailer was excellent....whereas using the on-line app was an exercise in frustration
PAUL L