Le client n'a pas laissé de commentaire.
Kenneth T
Customer Reviews for Tobacco & More LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The service at this location was excellent! The staff was friendly, professional, and made the rental process quick and easy. The parking lot is spacious and very convenient-plenty of room to maneuver and park a large truck without any hassle. The equipment was clean and in great condition. Overall, a smooth and stress-free experience. Fortement recommandé!
Amar AIt was my first experience, it was very good and hassle-free, I really enjoyed it.
ARAZ HThis representative was very respectful, pleasant, and helpful. I had forgotten some important documents in the trunk, but I retrieved them the morning after.
BRIAN BDropped off after hours. Did not see any personnel.
Ellen FFound the rental agency locked until fifteen minutes past the scheduled pick-up time......Agent confessed that he had never hitched up a trailer before. Beyond that, the process went smoothly.
Ray HGetting in and getting out was quick and easy. This was a last minute booking and they had what I needed.
Colleen SVery helpful and accommodating to us to help us return the van- especially after two other Harrisonburg drop off sites didn't answer calls or return voice messages. Simply trying to get info about after hours drop-off. UHaul pick up is reasonably organized, but the delivery & drop off system is very poorly organized with lots of unclear procedures.
STEVEN EVery clean and modern
MICHAEL LBetter trained staff.
Douglas Hdid not know anything about returning rental did not get receipt had to back truck up to building
RICKY CPerson at the counter was not knowledgeable. Had to call someone else to help her out. Did not arrive till 10 minutes after the store was supposed to open.
Robert HPaid for a dolly and did not recieve the dolly. :( Moving blankets were wet and we tried to dry them in the sun.
Quentin CClearer step by step instruction overview upfront
TIM REasy drop off
Bradley R