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RALPH C
Customer Reviews for Triple M Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This U-Haul experience was very smooth and timely. I am really glad that this location is near the house and stocked with the trailer I needed. Leasing agent friendly and professional.
ROMAN CNothing. Excellent customer service and a wonderful experience.
JEFFREY WThe management was friendly, engaging, and knowledgeable. Will use again in the future as well as recommend.
CHRISTOPHER WAir conditioner not working
KAMEKA DThe truck was old and visible physical damage and was very hesitant when excelerating
KAMEKA DManager / attendant is outstanding to deal with.
Barry KEasy check in and check out, friendly service! Merci!
ADAM ZGreat place to get a trailer
STEPHEN SGreat customer service and clean equipment!!!!
RANDALL WGreat experience! The trailer was ready and easy to get to. The associate was knowledgeable, friendly, and very helpful. We had reserved online and were hooked up and pulling out in about 15 minutes. Well done.
DONALD CThe engine light came on but they did send someone with road assistance out.
LILLIE MNothing everything was good information about rental
JOSEFA RGreat place to rent was in and out in less than 5 min. Supper friendly very professional.
RONNY GGreat customer service, clean, and the equipment was ready to go and waiting for me when I got there.
Matthew HMichelle was efficient and knowledgeable about the product that I rented. Would recommend. She even participated in hooking it all up.... Kudos
Robert AEverything was great! She was quick, easy to work with and friendly, I would definitely recommend this location!
STEPHANIE BUhaul workers need to do more to make sure trailers are hooked up correctly. Especially if using it to move across the country.
Jill FThe mobile pick up and return app is not very user friendly. It asks you to click continue but does nothing. You need to back out of that screen to another.
Danny SAwesome customer service
Andrew TThanks for being part of a successful move.
Richard TPrefect
Tom BEvon was personable and professional. great experience.
Greg CAgain, I thought I had the wrong address. The location of this U-Haul store is out in the countryside. There are no other businesses around, except for a nail salon. Unfortunately, I came in after hours, but the building was uninviting.
Damon DEverything is going well and I'm very happy with U-Haul
Tom BExcellent experience! Thank you!
Stephen YVery courteous & friendly. No time wasting. 2nd time using this location and will continue to in the future. Merci!
Perry BVery helpful. Just what I needed.
AMY BTook one hour to finish the transaction. She didn't give a receipt
Ayman SMichelle was great and I am very greatful she was there because there were issues with the online process in picking up the truck but she navigated it professionally, thank you, Michelle!!!
Tina SEasy to reserve what I needed and great customer service.
Christopher DEverything on the pick-up end as well as during the trip were fine.
christina dLoved the way trailer pulled.had extra chain for securing car
James KRelocate truck to the preferred location or subtract the round trip mileage from the preferred location.
MICHAEL SI had made an online reservation to pick up the trailer in DeSoto Texas. When I arrived they did not have the trailer so I had to drive to Midlothian to pick it up.
Stephen SEverything was good.
Donna PWry Friendly place to do business with! It was convenient and also fast and courteous. Thanks!! I if I need to rent a H-Haull truck again, I will go there to do that!!
W LGreat service at this location.
Larry HI reserved my equipment from the location in Waxahachie texas 2 weeks in advance, a 26 foot truck, at 12x6 enclosed trailer, and a 12x6 open trailer, all to be told I had to pick up my equipment from 3 separate locations. I had to cancel the 12x6 enclosed trailer because it was just too far away to get and it therefore has delayed my moving process by 2 days. It is the failure of u-haul as a company that the equipment was not all at the same location as promised. The midlothian location is wonderful as well as the staff. But the fact I was told to go to 3 separate locations to get my equipment that was reserved initially at 1 location, is ridiculous
Zachary tN/A same as above
Robert TDrop off was after hours.
Amy NGreat location, clean trailer, and really nice office employee! We will definitely try to use this location for our future U-Haul needs!
Kimberly WGreat customer service and excellent experience provided by Michelle at our local location. Thank you. I will be back.
MAT WThe location was great. The woman working was shutting down and even though we had self pick up, she still waited to assist us and make sure we didn't have any problems getting the truck.
Morgan HCustomer service was excellent.
patrick lExceptional experience, I will recomend.
JAMES KThe rental was easy and I had good customer service !
Piyush KNothing to improve but just want to say the lady who works there is very friendly and helpful and because of her I will highly recommend this location.
Jeffrey AThe customer service was great, and I appreciated the help when the UHAUL app wasn't working. My main issue was with the condition of the truck. The tires were out of balance, so driving on the freeway turned had us holding on to a bucking bronco instead of a large truck. Given the older nature of the vehicle, I could look past the older condition of the cab, but it didn't feel as clean and taken care of as the UHAUL we had rented the week prior from another nearby location. Despite the less-than-optimal condition of the truck, we still managed to move and got there safely. We just wish it was in a better-maintained truck.
Austin HFrom the time I rented the space to my moving out of town my property was well taken care of and safe. Thank your for your facility when I needed it fast to move out of my apartment at the end of my lease.
Deborah M | Expérience généraleAlways a good experience.
Brian SMichelle was very helpful
Gwen P | Expérience généraleThe lady from Pennsylvania was a life saver… She was an amazing hostess… We appreciate all her help and would say it’s one of the best experiences we have ever had with a storage facility.
Muradija S | Expérience généraleExcellent staff and facility !
Corey C | Expérience généraleGreat customer service! Very clean
Crystal K | RéservationStaff was always helpful. The location was very convenient.
MICHAEL M | Expérience généraleService and hospitality was superb.
Privacy R | Premières impressionsExcellent customer service and very clean. Owners are helpful, kind and courteous.
Privacy R | Premières impressionsall good
Privacy R | Premières impressions