It would be helpful to be able to contact someone at this location by phone or email directly. I made a reservation online to have my UBox ready to access at 9 am, and when I showed up with movers at 10:30 am, the box was not pulled. It would be helpful to have the box ready at the time I requested, especially when I gave the location 1,5 hours of lead time! Merci.
Rebecca WCustomer Reviews for U-Haul Moving & Storage at Four Corners
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Starting point was great. Pod delivery and aftermath was not so good. There was a breakdown in communication and reliability at end point
Kirsten AThe driver that came to pick up the trailer with boxes, was very disrespectful. She drove over my neighbors lawn instead of going down to turn around to stay off the lawn. She left slices in the lawn that will need to be repaired!
Janice VMy driver from Eugene seemed very stressed about driving through Bend. She said it took her 2 hours to find my house. I live relatively close to downtown, not even on a main city street. The area seemed to overwhelm her and I coached her on where to park on the phone.
Mary PExcellent service, thank you!!
Dan wI had the worst experience with U-HAUL this time around. I was asked to to a favor for them and I agreed thinking it wouldn't be that big of a problem. I ended up pulling an empty U Box trailer behind my 15 foot truck. I have never pulled anything behind me before, which I was never asked by the customer service rep. By the time I got to my location to drop off the trailer, I was turned away and told to go to a place that took U Box trailers. Once I got to the second location, I was turned away AGAIN!! By this time it was already 11:30am, my 3 children have missed school and I haven't gotten to unload ANY of the truck due to this trailer behind me. The lady at the 2nd location directed me to U Box storage warehouse…once I got there…they were surprised to see me because they don't keep that size U Box trailers at their location. This man was so kind though and took the trailer off so that we could be on our way. He said this wasn't the first he has seen U Haul do this to people. We were SHOCKED to say the least! I called U Haul to let them know of my horrible experience and they gave me $25 refund! What a slap in the face for doing THEM a favor, going out of MY way to help THEM!!! I will never do that again. And I warn anyone being asked to help, to say NO!!!!
Krystal J