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NANCY SCustomer Reviews for U-Haul Moving & Storage of Jasper
Testimonials From Recent Customers
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Excellent service à la clientèle
ROBERT NLee at the desk was awesome. So kind and so helpful.
Gayle S | Premières impressionsVictoria, very professional explained everything extremely well. I was made to feel welcome and a very good experience. Merci.
Scott H | Premières impressionsThank you to Victoria for your help !
Tammy T | Expérience généraleWell done!
GEORGE PThe employee who worked with us was exceptional despite having several customers at once, training a new employee, and dealing with an unexpected customer vehicle issue. The trainee went out of her way to be welcoming, acknowledge everyone, explain her limitations as a trainee, and develop what answers she could from her trainer while he was busy. I'm sorry I did not note the name of either employee, but they were both a credit to UHaul. This is an unusually good outlet, and we will drive past several others to do business here.
LUCY BWebsite rental is awful. Too many click throughs to actually rent. Quit trying to upsell everything. I'm still surprised you didn't offer whole life insurance or to extend my car's factory warranty. App when returning wasn't much better.
MASON CHire more people at Jasper location. Severely understaffed. Overall, my experience was great and customer service was excellent.
JOSEPH WFantastic staff ! I rent a truck or trailer several times a month and this is always the easiest part of my tasks.
MICHAEL JQuick and helpful
BARBARA TI rented a 26 ft truck from UHaul Moving and Storage of Jasper. The equipment was out of service for 3 of the 11 hours I rented it, as the loading ramp was misaligned and could not be placed back into it's storage compartment. It took 3 hours to get it serviced. I was still charged for the whole rental period even though I didn't have use of the equipment for more than 27 % of the rental time. I requested a reduction in fees but was told "there is nothing I can do". I would strongly suggest that you use one of the other Uhaul options in Jasper or the surrounding area.
JOSEPH RCustomer service was amazing. She did a great job
JAMIE WThe faculity was always clean. All personal were professional, helpful and polite.
Philip B | Expérience généraleAlways a great experience renting at U-Haul Moving and Storage Jasper.
JOHN BEasy rental. Extremely quick return process.
JAMES MVictoria and team are great. Shop with confidence.
PHILIP HI had to cancel my first reservation due to weather, Victoria was great with no hassle, then I reserved a 26' truck, it was very nice, clean, and easy to operate and drive. Thank you Victoria for running a FIVE STAR place. Joel
JOEL NVictoria was extremely helpful and delightful to work with in helping me find the right solution for my towing needs.
TRAVIS SGreat service!
STEPHEN SVictoria was great, professional, and always ready to help. Merci
JOEL N | Expérience généraleSingle person operating the desk with multiple people in line and on the phone on a busy Friday. Compared to the U Haul in Canton, this location rates poorly. The online reservation system asks a ridiculous number of times to add on items to the rental. A few is understandable but fifteen is off putting to a high degree.
KENT MGetting a unit was easy. Staff extremely helpful in walking us through accessing the unit.
Beverly S | Premières impressionsI chose an indoor unit and I was really impressed with the interior wood building materials used. Very fitting in a mountain town setting. Victoria was great in helping me get set up!
Charlynn R | Premières impressionsGreat experience
TIMOTHY ENothing I can think of. Getting and returning truck was easy. Truck itself was fine. Staff picking up and dropping off were great.
Timothy SThe U-Haul app and the process the employees are required to follow make me feel like a criminal. Taking pictures of my license each time. The questions asked. And then the experience with the app. It's slow, requires multiple and in some cases duplicate pictures that then take several minutes to upload and failed. Leaves me contemplating purchasing my own trailer
DAVID PThe staff is always very friendly and helpful! Excellent and convenient location.
RICHARD MMy U-Haul rep was simply wonderful. She was in great spirits, extremely helpful and the type of person you would like to represent every business. Same Ind in return and again pleasant and helpful in the midst of a pretty solid storm. I will go back because of her. Thanks
RICHARD GIt was a true joy meeting Victoria Mealer, General Manager. She was outstanding. No complex sale, just customer service on what would be the best fit for my needs in storage. She took her time and listened, and we agreed on the storage rental.
FRANK L | Premières impressionsHelpful staff.. seamless transaction
ROBERT ARear pull down door needed WD40 to go up and down I got trailer on Tuesday at 4pm and returned it Saturday morning at 9am And charged for another day That didn’t make sense
LOUIS AGreat and very quick service!
Richard MVery good experience
ROY Sterrific staff and facility and well organized with no room for improvement !!! They are amazing !!
JEFFREY KThis place runs well and everyone is quite nice. Merci.
PATRICK H | Expérience généraleFriendly down to earth people and extremely helpful in what we needed they went above and beyond trying to help me and Lord knows I drug them all over the parking lot looking at units.... Not once did they look like they wanted to strangle me 😂
Celeste E | Expérience généraleThe U-Haul website that you are required to submit photos of the truck to--documenting condition in case of disputes--is nonfunctional on my phone; it would not properly access my camera, and so it wouldn't allow me to complete the process. I'm using Android 10 and Firefox v. 136.0.1. The is a problem with U-Haul corporate, not the franchise owner.
SETH GThe young lady running this location is a plus to the U Haul organization, check in was a breeze.
LARRY BNot only great service, but, they really cared about the customer
joseph wVictoria was extremely helpful, kind, and professional.
Elaine F | Premières impressionsVictoria is such a good person and so very helpful. U-Haul is lucky to have her as an owner. Awesome facility and equipment.
CHRISTOPHER LThe cost of the add-on insurance is outrageous.
julie n | Premières impressionsThe cost of the unit was raised 4 times in 2 years to the point where new customers could get the same size unit I had for a lower price.
Jamie J | Expérience généraleThis is a very well organized and managed operation. The equipment is well maintained, and the service is spot on!
RICHARD SVictoria was wonderful to work with. She was very polite and helpful; quite the asset to U-Haul. I will definitely recommend Jasper U-Haul.
Susan K | Expérience généraleExcellent managememt and support staff. Mske sire to kerp both Vitoria and Lee happy
LEE B | Premières impressionsThe young woman who helped us is such a wonderful young woman. She is so kind and genuine. She made the experience so easy and pleasant. She is definitely a blessing to your company!
INGLE OWhen arriving to pick up trailer, Lee was excellent in providing customer service. She made a stressful situation easy and was very knowledgeable. Excellent service à la clientèle.
JAMES BAt least She tried to accommodate me with the mileage, but it’s still ended up being wrong because nothing was legible.
RUBY JClean truck including glass before renting it out.
JOHN PVictoria and her staff are excellent and very helpful
Jason C | Premières impressionsThe mileage was off by two miles. The driver's door was hard to open causing me to hurt my hand. The staff was super friendly and helpful.
TERRY PWonderful store Victoria and her team are the best
Martin PThe owner was overwhelmed with the number of rentals and she was very professional.
Joseph MVery nice staff.
JACK WThe lady accepting my return was cold,demanding, and dismissive. She had me return the trailer to a location on the lot without good direction and was visibly irritated when I did not do as she told me to do. I offered to put it where she wanted it, and her response was very terse.
DOUGLAS WThere was a pack of cigarettes on the dash. Burn marks on the trim around the window. Was a little afraid it was going to be blamed on me
KRISTEN GLove this place
Gregory MVery easy to work with
STEPHANIE D | Premières impressionsKeep on doing what you're doing.
JIMMY FImprove the uhaul app had issues checking in truck during return process
Travis LThe attendant was very friendly, helpful, and professional. I am very happy!
Daniel C | Premières impressionsThe customer service was exceptional. John W. Was so helpful, we had a rough trip through the snow. He made the unloading experience better for us by suggesting good storage area sizes at U-Haul and going above and beyond helping us find options to store our old classic truck by calling other storage places and offering solutions as he knew the local area because I had specific requirements to store the truck. Go here for any of your needs. This U-Haul is the place to rent from!!
RICHARD EGreat service…great staff! Very accommodating and helpful. Merci
DEB H | Expérience généraleAgain, excellent customer service!!
LANDON PAndrew was excellent!
DANIEL WThe young lady who received me to return the vehicle was pleasant and efficient. The process was friendly and quick.!
WILLIAM VEveryone and everything was just awesome. So nice and friendly. Everyone went above and beyond to be helpful. I wouldn't use anyone but uhaul for my truck rental needs
Dennis FTrailer was old but serviceable.
PHILLIP SGreat customer service above and beyond m6 expectations Great location
JOSE FGreat secure and location also friendly staff A+
MICHEAL B | Expérience généraleGreat service with a large selection of
JAMES MFrom the time my wife and I pulled into the U-Haul parking lot to the time I was pulling out with a U-Haul truck was less than 15 minutes. Excellent service at this location.
ALAN JExcellent very streamlined drop off,friendly help,professional.+++++++++A1+
DAVID FI have never been super fond of U-Haul in general, but this particular U-Haul in Jasper is Awesome! You guys are doing a great job. Keep up the good work.
PATRICK HExcellent service à la clientèle
MARCOS BAndrew is very helpful and knows true customer service
Christopher S | Expérience généraleVictoria, you are awesome, your customer service skills are on point. Your team at this facility is perfect Thank you and your team for everything.
Scott L | Premières impressionsThe Associates and Management were FANTASTIC!
Eric B | Expérience généraleStaff is extremely friendly and helpful.
Wendy W | Expérience généraleVicky is an amazing associate. It was great working with her.
ROBERT S | Premières impressionsThe manager Victoria is amazing and an asset to your company. You're always welcome there and they go out of the way to make a stressful time pleasant!!
robin l | Expérience généraleThis facility was one of the cleanest storage facility I have encountered. Staff was very helpful when needed. I did not live in the same state of this facility and if I had confidence that if I needed to know something about my unit or the facility then Victoria would have given me a call. You will not be disappointed by choosing this storage facility.
Sandra R | Expérience générale.
Melinda T | Expérience généraleThe manager Victoria is the best I have seen and her crew is awesome. Very helpful friendly knowledgeable problem solvers. I will come back to her when I have to move my Airbnb furniture out again!
Lori G | Expérience généraleVery accommodating and friendly!!
THOMAS C | Premières impressionsGreat facility. Very clean and secure. Staff very friendly and helpful
Robert C | Expérience généraleEveryone was extremely helpful. I was so worried to put my things in storage but I couldn't have asked for a better experience. Thank you!!
Brittany K | Expérience généraleI loved the easy rental process. Having it all online made it simple. Clean unit. Easy, convenient and accessible. Great job
Laronda M | Déménagement en ligneFacility was great and the staff was all very nice and helpful!
emily m | Expérience généraleVictoria has been wonderful to work with. She and the staff have been friendly and helpful every time we have stopped by the U-Haul Center in Jasper, GA. The facility is spotless and well-stocked with everything we needed.
susan c | Expérience généraleVictoria was very sweet and helpful. Thank you for all of your help!
Jeffrey S | Premières impressionsThe staff is fantastic to work with, especially Victoria the manager! Her customer service skills are second to none!
Chris C | Premières impressionsGreat storage place!
Donna W | Expérience généraleThe staff is always so great. Très sympathiques et professionnels.
Michael S | Expérience généraleVery nice staff and very helpful. Facilities very clean.
COLLETTE M | Expérience généraleMekenzie was excellent from beginning to end. We left our name on a waitlist (never really expecting to hear back) and not only did we get a call from her, she solved our storage issue perfectly. AWESOME SERVICE!!!
Stephanie M | Premières impressionsEverything there was awesome. Very clean. Staff always so friendly and very helpful. Loved renting there.
DIANE W | Expérience généraleVictoria was very helpful with everything I needed.
Kevin C | Premières impressionsThe manager and staff are unmatched in their customer service. If I need anything I will rent from them again!
Stephen S | Expérience généraleExcellent location, well staffed, and the climate controlled storage worked well for our needs.
Linda L | Expérience généraleIt was very nice well lit and Victoria was super helpful
Gerri E | Expérience généraleI haven't used the storage unit yet but was impressed with the staff, especially zvictoria. We love the convenience of the driving feature.
Jerry E | Premières impressionsThis storage facility is newer, very convenient, & very user friendly. Most importantly the manager Victoria is super friendly and helpful. I will definitely come here for all of my future Uhaul needs and will refer all of my friends and family to do the same. Merci.
Bobby B | Expérience généraleVictoria Mealer and Makenzie Mays both went out of their way to accommodate my needs with both a truck rental and a storage unit! They were both extremely helpful and very nice!! I would recommend this particular U-Haul facility 100 %! Thank you ladies for everything!
ashley g | Premières impressionsNot 24 hour storage that's why I moved out
Richard L | Expérience généraleVictoria and her team are amazing. They are always professional and courteous. Victoria is the best manager I have ever met.
Marie C | Expérience généraleVery nice, clean facility. Secure and easily accessible. I highly recommend this storage facility if you want an indoor climate controlled clean environment.
JEFFREY J | Expérience généraleVictoria did an outstanding job helping me with my rental units.
MACK M | Premières impressionsEveryone was very helpful
Mike S | Premières impressionsFacility manager was very friendly and helpful upon arrival. Online instructions for entering unit and facility were wrong. Thankfully we arrived during office hours and the manager instructed us on the alarm system and our correct entry code
Robert C | Déménagement en ligneVictoria was a very pleasant person to work with.
linda W | Expérience généraleVictoria and her staff were always friendly and very helpful. The staff was working very diligently preparing and checking the equipment for rental each time we visited. We were storage customers for more than a year and the storage area was always very clean. We would highly recommend U-Haul Moving and Storage of Jasper to our friends. Charles
Charles L | Expérience généraleStaff was great! Super helpful.
Brent H | Expérience généraleStaff is the best !
PETER L | Expérience généraleAMAZING SERVICE! The owner is always so helpful and kind. The facility is always spotless as well. Very impressed and would recommend to anyone.
Jessica R | Expérience généraleVery clean facility. Information is clearly displayed throughout the storage unit areas and inside the retail area. Very friendly and helpful staff who were clear and specific about procedures and made sure that I understood before leaving the office.
Christopher B | Déménagement en ligneVictoria is AWESOME!!!
Billy B | Expérience généraleExcellent
Steve R | Expérience généraleThis is the best storage facility I have ever used. It is very clean and easy to access. Thank you for a great experience!
Jackie F | Expérience généraleIt is wonderful and I alway love U-Haul for long time smile 😊
Karen S | Premières impressionsThe exterior units are absolutely horrible. I know the climate control are better but those had not been completed so I had to take what was available. I can deal with no climate control but the amount of things that got in the unit and destroyed the items was horrible. Everything I had in the unit had to go straight to the dump. Climate control Is temperature, the units outside do not seal and it was like being stored under a canopy. That was a waste of money because everything I stored ended up destroyed.
KATHLEEN B | Expérience généraleNeed full 24 hour access
beth l | Premières impressionsVictoria was courteous and friendly.. She was also extremely helpful. I had many questions and needed some advice.
JL E | Premières impressionsWe have used many storage areas over the last 40 years. We've moved 13 times and have required use of a storage facility almost every time. We would rank the Jasper U-Haul facility number one among all of the others. The facility has great security, is very well lit and really stands out in the area of cleanliness. What really makes the facility top notch, is the staff. Friendly, courteous and outstanding in the area of customer service. We appreciate all the assistance helping us make what we hope to be our last move, a much less stressful experience.
TIM B | Expérience généraleWe had used another facility before finding the Jasper Uhaul. The 2 in no way compare. The Jasper Uhaul was soooo much better! It was always clean, the staff was always helpful & we would recommend it to anyone in the area looking for a storage facility.
Kathy E | Expérience généraleCould not have prepared for this move without all the help and support I received
geoirgiananna h | Premières impressionsThe employees are supper friendly.
Carey K | Expérience généraleAs always I have nothing but the highest praises for the Jasper, GA U-Haul facility and all of the staff. They are always super friendly and helpful and willing to go the "extra yard" to make sure the customer needs are met!
Chris C | Expérience généraleMackenzie was particularly helpful and professional for every experience and visit to your U-Haul facility. In addition to establishing a nice facility in Jasper, Mackenzie is a significant reason we gave y'all top ratings! Merci
EVAN T | Expérience généraleFriendly, knowledgeable and helpful staff! The facility was extremely well maintained and clean - we were very impressed!
TIM B | Premières impressionsVictoria was awesome. She helped me save my things.
Courtney M | Expérience généraleVictoria along with the rest of the staff are very friendly and helpful.
Delton B | Expérience généraleThe facility is top notch. Ms Victoria Mealer is the best possible person managing this facility.
DAVID Z | Expérience généraleWe were very pleased with our experience of renting a storage unit at this facility. Victoria, the manager, was very helpful from beginning to end. She is doing an exceptional job managing this relatively new facility for your company.
Megan C | Expérience généraleBest storage place we’ve ever experienced
David W | Expérience généraleEach of the employees were very helpful, polite and friendly. We will not hesitate - should the need arise to rent again in the future. The ladies were awsome
steven h | Expérience généraleI paid for a climate controlled storage which should allow the storage to be secure from any weather or climate issues. That to me means no damage should occur unless by fire or tornado or hurricane storms. But I was forced to pay for an insurance on my unit which I was not in agreement with. If we are forced to carry insurance why are we paying for climate control as if we have a guarantee that there will be no damages due to no neglect of Uhaul upkeep of units. It's a rip off you are double paying to insurance your unit is insured. When I spoke to corporate to voice this complaint they transferred me back to the property manager. I have given this company a lot of money over the last 2 to 3 years. I will not be doing business with them anymore. Word of mouth can help but it can also shut you down. I will laugh my reviews monthly to all that will listen. With photo's of charges to my account but my friend was not forced to pay but tented from this same place. The Manger lied and stated that this was a state law. I ask her to show me still have not seen this. She say it is the policy for Uhaul I ask her to show me I have looked over the policy it gives you a choice it does not say mandatory. Poor service on Management behalf.
Linda W | Expérience généraleHelpful and friendly courteous service. Facility was always clean.
Katherine O | Expérience généraleMike and I love Victoria, the Manager. She is always friendly, helpful and knowledgeable. This facility offers great customer service.
IRENE P | Expérience généraleBest storage facility I've ever used. Friendly staff, easy access, and clean.
Martha C | Premières impressionsThe young lady (21) that initially helped secure my unit was very nice and helpful and when I went to turn the unit back in she was just as good. She was excellent and very friendly to everyone that walked in. What blew my mind is that she remembered my name, absolute asset to the business.
Dave M | Expérience généraleVictoria and McKenzie were the best!
Barbara P | Expérience généraleVictoria was super helpful and arranged everything!
Lori G | Premières impressionsthe store manager, Victoria, is nothing less than outstanding. Very knowledgeable and extremely helpful.
Joe O | Premières impressionsEntire staff very helpful and knowledgeable. Inventory excellent.
Michael L | Expérience généraleRecently found out I am being charged for 3 units, not the 2 I agreed to and needed. I have TWO units, NOT THREE that I am being charged for since July 15th. My 2nd unit I rented online, went into the office and was told it is on the lower level so the girl moved me to the main level, close to my original unit under the stairs. Cameras will show I have NEVER been on the lower level and will show the day I came in and moved into my 2nd unit when the employee changed it for me. Victoria is looking into it and trying to make it right. As of the moment, no, I will NOT recommend this storage facility unless UHAUL credits me for the employees mistake. Should this be resolved, I will leave a great google review as well as social media. If not, I will be glad to share my experience of being charged and the hassle it is to have to roll everything on a cart throughout the building.
April C | Expérience généraleYour crew were friendly and helpful A good experience. Merci
earl g | Expérience généraleThe Jasper GA location on Camp Rd is the most perfect place to store your belongings. So many conveniences for customers...from the carts that are available for use, to the cleanliness of the place and accessibility. The staff is super helpful and friendly. The pricing is right. So glad we learned about this place.
Dalma B | Déménagement en ligneThe staff have always been helpful and accommodating. They all went above and beyond to make doing business with U-Haul as easy and hassle-free as possible and they succeed every time. Thank you guys for all your help and assistance.
Jeff H | Expérience généraleThey are the nicest people to work with.
anne m | Expérience généraleClean & easy access, great staff as well.
Angela B | Premières impressionsTop notch! Friendly, professional, and knowledgeable. Fortement recommandé!
Steven C | Premières impressionsVery clean, well lit. Only thing is restroom was soooo far away.
Juanita L | Expérience généraleVictoria was amazing. Thought of my needs before I did. Thank you so very much.
Terry C | Premières impressionsI come from Naples, Florida and let me tell you, they could learn a lot from this facility- the customer service. I dealt with Victoria first, very professional. Second I dealt with I believe Mackenzie, very fun and knowledgeable young lady. Finally Naples could learn about cleanliness from this location. I highly recommend if you are looking for storage from BlueRidge to Canton you could not find a better place! Greg Forst
GREGORY F | Premières impressionsSigned up online and the young man was very helpful and walked me through the process. Very nice and helpful!
JACQUELINE H | Premières impressionsThis is by far the nicest storage facility I have ever used and the staff is amazing. Victoria and McKenzie were so helpful any time I had questions or needed assistance.
Christy L | Expérience généraleI came in just to see the building actually, and was greeted by a girl named McKenzie, she helped me get all my answers and everything answered. Very polite, very helpful and super nice. I would recommend this establishment to anyone. Glad this building is in Jasper Georgia.
Theodore C | Premières impressionsSecure clean facility
jill k | Expérience généraleBest storage and rentals we have ever had. Victoria and her team have a high level of professionalism that others should strive to have. I would highly recommend this location. It is very clear that Victoria and her staff actually care about people. The facility is also super nice and it feels secure.
Kristene J | Expérience généraleThe staff where so friendly and helpful . They went out of their way to be helpful. So grateful for them in our time of need.
Joy G | Expérience généraleA personal thank you to Victoria and Mackenzie. I've dealt with them over these past several months on a regular basis. They are always upbeat and very helpful. They make you feel at home during these stressful times. They both are a credit to your company.
Jeremy R | Expérience généraleExcellent staff!!
Robert C | Expérience généraleVictoria and her team were great! The place was spotless. The prices are reasonable.
Billy P | Expérience généraleVictoria has been wonderful help! Thank you all!
Megan D | Expérience généraleProfessional.. Knowledgeable Clean
Michael L | Premières impressionsThe lady answer all my questions was really friendly and respectful repeated everything to me twice to be sure I had the right information only real problem I had was when I showed up to put my stuff in the unit my pen number didn't unlock the door even though it was between the hours of 5am and 10pm
Emaly W | Premières impressionsI would be proud to use UHAUL STORAGE facilities again, and again. 😊👍
shane m | Expérience généraleBest facility ever. Great staff and services.
MIKE S | Expérience généraleThe staff is always super friendly and helpful. MacKenzie runs a tight ship. Will keep using this location for all my needs. Great job!
Steven R | Premières impressionsSuper place. Staff great.
Billy B | Premières impressionsVictoria did a great job
Billy P | Premières impressionsMackenzie very friendly & helpful. Great employee!
john a | Expérience généraleVictoria was always kind and courteous during all our interactions. She manages the facility in a professional manner. I wouldn't hesitate to recommend the facility.
Lee S | Expérience généraleWe were shown around first by Victoria Meler then we came back the next day and her assistant showed us several units helping us to better decide what might work best for us. She prepared the paperwork, explained it to us and sent us up with 2 large indoor units. We were very pleased with the experience.
Steve H | Premières impressionsThis was the cleanest storage facility I have ever seen.
Chad T | Premières impressionsFacility very clean and orderly. StFf very helpful.
David F | Expérience généraleThank you uhaul for being adapting to all the needs as they have come up. Everyone I have met from uhaul has been excellent and helpful.
ANDREW H | Premières impressionsStaff very helpful and knowledgeable.
David F | Premières impressionsMcKenzie and Victoria were both AMAZING!,
DARBY C | Expérience généraleVery Impressive and well run storage facilities. Large property and easy access and maneuvering to units. Victoria is a first rate Manager!
MIKE S | Premières impressionsThe staff was excellent. Mackenzie was so helpful with last minute changes we had. The location itself it well maintained, clean and secure. However, we would highly suggest looking at the unit before renting it. The 10 x 15 are not efficient due to the slanted roof in each of them. You are better off going with the 10 x 10. Some of the doors are not roll up type but open as regular door, which could be a concern when moving in certain size furniture. There is only one elevator so if another group is moving in and out, it could be inconvenient. They do have a lot of carts and the elevator is larger freight size.
Charlene B | Premières impressionsThank you for being so helpful.
Leffie C | Déménagement en ligneEverything was very good, and easy to store things at Victoria was very nice to work with
John P | Premières impressionsFriendly and helpful staff.
Deborah H | Premières impressionsMackenzie did a great job explaining how your facility works. She offered all options for storage sizes and helped me decide on what to rent.
jill k | Premières impressionsMy wife and I are VERY IMPRESSED ! Very polite and knowledgeable personnel . I highly recommend this facility. Very secure building. Convenient accommodation's.
Richard M | Premières impressionsMckenzie and the other girl there were great. Mckenzie helped me and was knowledgeable with any of my questions. Great staff, very friendly, helpful and etc everytime that i have been there.
MARCI E | Expérience généraleVictoria the manager is fantastic!
Christina W | Premières impressionsFront desk personnel @ facility was extremely helpful and friendly. Whole process was painless & quick.
Gwen J | Premières impressionsStaff was super nice
Karla L | Premières impressionsThe lady who help me was very sweet.
Carey K | Premières impressionsBest Uhaul I’ve ever worked with
Rod L | Expérience généraleMs. Mays was very helpful and friendly.
LORRAINE O | Premières impressionsMckenzie and Victoria were great.
angie r | Premières impressionsVictoria was very knowledgeable, went out of her way to help me, show me things, advise me in every way. She went very, very, very much over than i would ever expect.
MARCI E | Premières impressionsVictoria was so friendly and helpful. Process was so smooth!!
Gerri E | Premières impressionsVictoria is awesome!!!
Chris E | Premières impressionsMcKenzie was awesome! She has been extremely helpful, friendly, and professional!
william l | Premières impressionsStaff was very friendly and helpful
Morningstar M | Premières impressionsLady that helped us was wonderful and very kind.
Edwina D | Premières impressionsSuper friendly and helpful staff. Will definitely recommend to friends and family!
emily m | Premières impressionsWe were immediately greeted by McKenzie. She took care of our storage needs and checked in our rental trailer. She was extremely knowledgeable and energetic. 5 Stars for her effort alone.
DON C | Premières impressionsVictoria runs the business like she owns it. She is gracious, friendly, and focused on making this facility the best of the best. Her new assistant follows her lead.
Sylvester M | Expérience généraleWould definitely recommend location. The employees were fantastic
PAT C | Expérience généraleVery helpful
Larry C | Premières impressionsThere was a problem that could have been a lot worse than it actually was. Mackenzie made a reservation for me for 10 by 10 unit 2 weeks ago. We're doing the one way thing with the truck and you get a free month at U-Haul. I called Saturday the 17th morning to find out if all was good with the locker and it said they had lost my reservation or it had gone away. We ended up getting ice 10x10 handicap Walker which was fine but if I had not have called on my way to get his truck and Woodstock is a very good chance we was lost at locker and then where would we have been? But all in all Mackenzie is a very knowledgeable and nice girl.
Ann S | Premières impressionsI felt very confident in storing my belongings at this facility. The staff was very friendly and professional. Fortement recommandé!
Michael B | Expérience généraleWonderful keep up the good work
Anthony W | Premières impressionsMackenzie May at Jasper location is outstanding. Uhaul needs to keep employees like her for a long time. Give her a raise. She helped us so much in our situation we thought was unworkable.
PAT C | Premières impressionsVery nice and professional!!
Charles P | Premières impressionsVictoria was very pleasant to work with
Brett B | Premières impressionsFriendly, courteous , and accommodating personnel.
Joel L | Premières impressionsLove love love this uhaul here in Jasper, by far the best experience I’ve ever had when dealing with uhaul
David W | Premières impressionsVictoria was just great in helping us with our storage unit selection and providing details on it's utilization. Couldn't ask for a better representative for U Haul.
Lee S | Premières impressionsAll around great place, luv the people and excellent location
SHELLEY C | Expérience généraleVictoria was a great help in getting everything arranged and a truck reserved for us to move our things .
DIANE W | Premières impressionsI literally got lost inside your facility and panicked because I couldn't get out. Totally because Of myself! Your lady there calmed me down and got me out. I absolutely lost it after I couldn't find my way. She didn't lose her cool and she was so nice to me. I'll never be able to thank her enough!
Cari H | Premières impressionsThe very nice person Victoria I believe assisted me. I am also in the people business and she was very patient and flexible with me. She was able to get me what I needed even though I really wasn't prepared to provide all the info U-haul / she needed. She made it work, and was fantastic. Thank you for opening this facility. It's saving me a ton in travel time. Jess
Jesse A | Premières impressionsVictoria was extremely friendly and professional. She helped me with all my questions and made the move in process wonderful.
Melissa K | Premières impressionsThe general manager is very helpful and kind. She took her time with us, without rushing even though it was close to closing time.
Cathy T | Premières impressionsOnly rated 4 stars because facility isn't completed with gate acsses for better hours
CHERYL B | Premières impressionsThis is the best UHaul location I've been to, and I've moved quite a bit these last few years. The facility is super clean. The manager (Victoria) is incredibly helpful and nice - she even answers the phone! The storage units are in great shape and there's always a dolly to help with move in/out. I am so so glad this location is near our new home!
Sylvester M | Premières impressionsVictoria was very pleasant, patient and knowledgeable. Great Customer Service.
Holley N | Premières impressionsVictoria was professional and very helpful.
LeighTracy W | Premières impressionsVictoria was very professional, and kind. The facility? Phenomenal! Highly recommended to everyone.
JAMES C | Premières impressionsVictoria is an excellent customer service person. Facility is great.
JIMMY P | Premières impressionsVery good experience
STEVEN P | Premières impressionsThe staff was very helpful and courteous.
BRENT B | Premières impressionsEverybody there was very nice and helpful. Victoria the manager was awesome to work with made the whole process very easy . will definitely be using this facility in the future
David C | Premières impressionsVictoria was excellent! Very helpful and professional!
Richard P | Premières impressionsThe manager is an exceptional people person.
Delton B | Premières impressionsVictoria at the UHaul in Jasper is fantastic. She is absolutely the best person I have ever worked with at UHaul.
MICHAEL P | Premières impressionsThe only issue I had was uploading images of the front and back of my Drivers License. It took several upload attemps before my images were accepted.
Dennis S | Déménagement en ligneVictoria was great and I will recommend and use your location again. Thanks
jeanette r | Premières impressionsThe staff was very helpful and friendly. So happy for this new location and the convenience.
crystal p | Premières impressionsVictoria's customer service was outstanding. She made sure to call me back if she was unavailable when I called. She helped me with last minute arrangements. I highly recommend this location.
SHAWN G | Premières impressionsSuper staff - Victoria was great on the phone. Kenzie was great in person. A man whose name I don't know was great in person. They were all excellent and ready to help and very professional and courteous. Kenzie was super friendly too. I would give a Perfect rating to all 3 staff members I interacted with via phone or in person. Storage unit looked great. Very nice touch that the lock was provided. Excellent to be able to access the storage 24/7. Very positive experience.
Lisa W | Premières impressionsIt was a great experience. I appreciate their responsiveness and professionalism. Thank you to Rebecca and Victoria!
Alicia J | Premières impressionsVictoria was very friendly and professional.
OSCAR D | Premières impressions