The storage unit was great, but the process of getting her uhaul truck was a mess.
AMY W | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Sedalia
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The gentleman, Joshua, that helped us was very helpful and took the time to get us what we were looking for.
Stanley D | Premières impressionsWindshield wa so dirty could barely see out of it . Inside looked like it hadn't been cleaned in a long time. Smelled
Eva MThe app was down. So was the website. Manager was great and helpful
Micheal FThe guy there was quite helpful with the delivery of the trailer I dropped off
Raymond BMike was so helpful and understanding of my moving woes. Unit is very clean and reasonably priced as well!
Paula B | Premières impressionsManager was friendly and helpful. Rental was quick and easy. Merci.
BENJAMIN WRien
JOHN TThe representative who assisted us was both professional and courteous. The rental process was seamless from start to finish. I would highly recommend their services and plan to use them again.
SANTIAGO HOverly priced for storage.
JOHN G | Expérience généraleEvery thing was better than expected.
JERRY L | Expérience généraleThe sales agent at this location was very kind and helpful. It was a very smooth process acquiring the rental during a chaotic moving transition.
John MKeep doing what you're doing! Thanks!
Nicholas FStaff on the phone and at facility were extremely patient, kind, and helpful! They made stressful circumstances much better.
Lorna W | Premières impressionsAmazing team!! Love going here!
VITALIY Ithe truck was super muddy/dried dirty when we picked it up
CARLEIGH CUnit lock was not present in the unit. I had tonseek one out at the office.
Michael P | Déménagement en ligneExceptional. I love the 24 hours availability. Also, open on Saturday accommodate people working schedule during the week. Prices pretty reasonable and you get 1 month free.you can pay there and talk to a person without using a phone.
Mary P | Premières impressionsoutstanding in every respect.
MICHAEL SExcellent service ! Super easy process!
DREW BSomehow. You assholes got my card info. When I didn't give you it.
KENNETH SStill have not got my deposit refunded
KRISTY SThe staff has always been friendly and helpful!
WANDA M | Premières impressionsI found drugs in the U-Haul and the site manager did not take the situation seriously at all.
Lindsay SMy experience with U-Haul was convenient and easy. I recommend this location to others.
SUSAN PGreat service and equipment! I would definitely use this location again.
THOMAS PJosh and the whole staff were accommodating and understanding with all my questions and needs.
Mathew D | Expérience généraleGreat customer service!!! Even helped scrape some ice off the windshield
MICHAEL OPlease explain the extra truck coverage better.
KIMBERLY WThe facility made no attempt to clear snow down the rows in between buildings. We were unable to get close enough to unload our vehicle. In an attempt to make it happen we almost hit the building across from the unit. Thankfully we didn't and left canceling the rental.
Randy T | Premières impressionsGive a total estimate on total moving cost. It's easier knowing our finances especially when families are traveling im and out of state.
KEYMARI CThe unit was very convenient with their 24 hour access. The customer service was also very friendly, and professional.
Eric L | Expérience généraleThe personnel was very helpful and kind. Merci.
THOMAS HThere seemed to be a paperwork/computer issue that took a while to resolve, but the agent was great.
DUSTIN OI had given the staff permission to save my card information on file, but I still called each month to pay my rent. I was disappointed when I noticed suddenly my card was being charged automatically; I had never authorized that. Now, we have moved our items out and returned the locks after my account had already been charged for the next month. I'm still hopeful I'll receive those funds back into my account. Also, lesson learned; only store in sealed plastic totes. The mice are relentless!
ELIZABETH G | Expérience généraleMike was excellent walking me through all the steps !! Very nice guy!!!!
MARGARET OVery nice truck. Friendly staff. Staff recommended some local moving help that were terrific. Merci!
BRENT DEvery thing was great.
JERRY L | Premières impressionsThe people at U-Haul and today we're very kind and courteous and very helpful they said a great example for all other U-Haul places to follow they bring great credit up on themselves their store and the U-Haul name they ought to be highly commended thank you and look forward to using you again in the future
Christopher WThey are very helpful and friendly
ERIK SThe young man there was fast and efficient at checking in our truck. He was very polite, courteous and respectful.
BOBBY BWe have rented from this company twice. Would definitely recommend them.
KEVIN WFriendly and professional staff that made the process quick and easy.
Eric L | Premières impressionsThey started wrong on t h e mileage, not sure what a rental place expect from a truck rental, they want to do nothing and then want to charge $10 for a cleaning fee. Never has this has happened from other sites from Wahington DC, Virginia,Memphis, Dallas, TX. We use them for a lot of local rentals. If you Don't clean up something you may see yourself out of a job because there will be nothing for you to do. Keep that in mind.
joy wvery nice easy to return
STEPHEN SWith how many trailers they have on site, I agree with the manager that they need to have more than 1 pickup truck. 3 or 4 would be appropriate. Great experience, fast service and they met my needs without issue. If you need it for moving and storage these guys have it.
Eric HTrailer pick-up and drop-off was great. Both of the Uhaul representives did a great job of taking care of everything I need to make my experience excelent. I could give your guys more or extra stars I would.
BOBBY Aeverything was great
MONIKA BI would of kept renting but the rent was raised. It is getting crowded with all the trucks and trailers parked all over, not near as appealing appearance.
CATHY M | Expérience généraleJosh, the guy at this location was awesome and I really appreciate all his help. He needs a raise!!!!
SCOTT WRaising prices was a deal breaker.
MICHAEL B | Expérience généraleMike was awesome
SCOTT WThe personnel at the site are great uhual corp sucks. You take nothing into account when making a decision at at small town facility like this. Waited a year to get my rv inside and after a couple years storage you told me to get my rv out in a month. Having no where to put it I rented an outdoor space. Without a 110 volt to keep the batteries up they all went flat. So now I am replacing 1500 worth of batteries. I used uhual throughout my military carrier. I find the corp idea make more money regardless is a typical, "who cares about loyalty ".
RIK H | Expérience généraleLiving in Houston maintaining a storage unit in Sedalia, Missouri was a bit challenging, but the staff was incredibly helpful the entire time I was renting there!
RAYMON T | Expérience généraleI believe I have been a customer of UHAUL for over 40 years. This location, hands-down, is the best I have experienced. Not only is the staff friendly and professional, they make you feel welcome and appreciated. Absolutely the Best facility I have ever done business with!!!
Veronica W | Expérience généraleEveryone there is so super friendly and helpful. I love dealing with them.
JEANETTE KThe guys were all great. They were knowledgeable and helpful. Laid back atmosphere and men that were humorous.
MARY SExcellent customer service. Ten stars. Very clean facility and the staff was very knowledgeable about the equipment and my vehicle during the tow.
ASHLEY WEverything went great, very easy to get.
ROBERT CPre check trailer lights blinkers ,signals ,brakes...etc had issues with getting right side of trailer lights to function and was presumed it was my vehicle with the issue however the bulb on trailer was never checked so I took it upon myself to check and change it after leaving the yard but overall I'll rent here again for sure
TIMOTHY LYou all did a great job from beginning to end of sale and install!!! Great price and excellent customer service!! Sincere Thanks Dana Sleeper A Very satisfied Customer
DANA SThe U-Haul was not washed. Bugs all over the truck, it was severely out of line pulling to the left and had a bad exhaust leak. Needs to be checked out before driven. Also not wanting to start with key. Then when we said not clean for next customer, they wanted to charge us. No! Also check g in yourself is not right. Needs actual representatives. My rep in town was super but needs to be maintained.
Jackie WWish was less to have a lock cut off when lose key 50 is a bit high
ROSEMARY D | Expérience généraleLoved the staff and the convenience of the Sedalia location! Fast check in and check out! Thanks so much!
Connie KStaff was helpful and kind . I will definitely be using this service again.
Matt TGreat experience
Ron C | Expérience généraleOnly thing was not opening up until 8am 6 or 7 would helped but it is what it is.
matthew sThe staff was very helpful and friendly. They were way beyond any service I've used in the past. I would recommend this location to anyone looking.
Karen MSince this storage facility became a UHaul, we've been very satisfied with the service. Josh and Sam have been very helpful in helping us, and I definitely recommend this place for everyone's storage needs.
WILLIAM L | Expérience généraleSamantha and Mike were very helpful to me. So thankful for their helpful ness.
Sharon RBest cleanest storage unit I have ever rented. The people were very pleasant to do business with..
Jack P | Expérience généraleTotally different story at this location! It was clean, welcoming, and the person working was on site and knew what he was doing. I'd recommend this location to anyone!
Dawn Gvery helpful
Steve C | Premières impressionsVery nice professional business!!! Highly recommend!!!
Linda PWas a customer for 3 years before u-haul bought from previous owners. U-haul bought it and decided to evict us so they could convert our building into climate control and did not offer a solution for equal price we were paying. I felt we should of been offered 2 smaller units for same price were paying. Just another reason why ai hate and will always hate u-haul!!!!
BRANDON N | Expérience généraleDon't be a single day late on your payments or you get a red lock on your unit and charge you a late fee and extra to take the red lock off. Will not be doing business with U-Haul storage again.
JOSEPH N | Expérience généraleWOW WOW WOW!!!!!! Great father son team. They smooth out all the bumps getting the truck rented. Thank, Miguel Carrillo
Miguel CNo this father and son team knocked it out of the park when it came to making sure that the rental and return was a smooth process. I have had the best U-Haul experiences these past few days. Thanks Miguel Carrillo
Miguel CMike was great to work with. Very helpful.
Ron C | Premières impressionsI rent it for 4 day it was supposed to be a 10. For 1995. They gave us a 15 ' for 2995 . Gave a 100. Deposit plus $15 insure. A day. Only put 16 miles on it and it cost another 119 when returned I don't think you should be charged 15 everyday. And I shouldn't have uo pay for a bigger truck then I wanted
Scott MThis is definitely my favorite experience with U-Haul.
Veronica W | Premières impressionsU-haul comes in and takes over and makes a working product turn into garbage. I will not ever rent from or recommend this facility.
JARED J | Expérience généraleI'm satisfied, very thankful They accommodated me , greatly
James HI was evicted from my storage unit with no reasonable alternative. I had been a customer of Winchester Storage for many years, and in fact provided the design of the building layout to the previous owner. I am not pleased at all with U-Haul's actions forcing me to find storage somewhere else.
JOHN G | Expérience généraleYour typical run of the mil storage facility. Plenty of space for moving a big 26' uhual around. Staff was cool, came in clutch when a particular storage down the road was unable to get the gate situation figured out. Over above average.
Robert R | Premières impressionsOnly issue, 30 days notice may seem lot. However, since it was unplanned by us, to unload a large unit that had been ours for 3+ years is very difficult.
DENNIS P | Premières impressionsSam was awesome!! She made everything quick and easy. Very friendly and very helpful!!
SHERRY H | Premières impressionsWorst experience ever! Since U-Haul took over operations from Winchester Storage, my account was messed up. My automatic payment was cancelled. Poor customer service. I emptied the unit and cancelled it, which took on a whole new meaning of frustration due to lack of customer service and communication. I still have not received any documentation from this company regarding my closed account.
MICHELLE S | Expérience généraleThe staff are very helpful. I really like the hours of operation.
BART K | Premières impressionsVery professional and knowledgeable. Was well pleased with the entire staff. Facility looks immaculate! Seems to be a well-run facility with a caring staff.
LINDA J | Premières impressionsI really liked the guy who owned it before let's see if you guys meet up to his standards and ratings I gave him 6 stars out of 5
SANDRA C | Premières impressionsVery friendly and nice staff.
Misty H | Premières impressionsStaff friendly acomidating and very helpful.
CAROLE C | Expérience généraleAll the staff have been very helpful.
CAROLE C | Premières impressionsI really have only rented trucks from this company. I had a storage unit at this location in sedalia. It was a local owned business at the time. I really try to stick with local. UHAUL is not that at all. Big corporate owed company. So I was not interested in keeping my storage unit there.
JEFF C | Expérience généralePaid bill.
PHYLLIS D | Premières impressions