Fast and no hidden fees!!!
PATRICK SCustomer Reviews for U-Haul Moving & Storage of Zanesville
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great customer service, the personnel who help me were courteous and knowledgeable, truly professionals.
RAUL HRien
KATHRYN RNone, really. All seemed to flow perfectly, from pulling up to the office, checking in, then taking the trailer.
JODY SGreat customer service team
RONALD VRien
CAESAR GStaff is awesome and give the manager Robbie a raise!
Kim P | Expérience généraleU-Haul installed my hitch and the trailer was clean and available when I needed it. Le personnel était amical et serviable. Manager is involved and visible. 10/10
RILEY AReally nice building. We've used storage units at different times over the years, but the Zanesville U-Haul facility, is hands down, the nicest. The building is clean and secure. They provide wheeled carts for moving everything to your unit. The gentleman at the front desk, was so friendly and helpful. We would highly recommend this u-haul storage to others.
John F | Premières impressionsNice new building,much easier to get in and out . Web site is a little slow and can be a little confusing.
DAVID RWhen returning a trailer to any of your locations the customer should be able to pull in and drop trailer not have to back in to tight spot while your employees watch
EVERETT MMy truck rental was the biggest problem! Very unsafe. I'm not sure how you all check the trucks after a rental but I tell you someone did not check the truck I had! I'm very thankful it held up for 450 miles. Maybe the day early that I turned it it you can use the rental money to make it safe for the renter. Very disappointed!
Larry H | Premières impressionsThings that should be checked out before renting this truck back out on the road someone needs to check the front end of this truck out. The Front right wheel bearing is showing grease on the hub. Had I been able to get the truck to 60 miles before loaded I would have returned it. Very unsafe but we made it to OHIO and I have told the guy at this location this needs fixed. Showed him the window. One last thing the inside part over the cab is leaking and some of my Aunts pictures was wet. Very unconfortable 450 mile ride home to say the least. THIS TRUCK NEEDS CHECKED OUT. VERY UNSAFE TO RENT AND DRIVE.
Larry HPrice was a bit high, but very convenient and clean
Timothy J | Premières impressionsGreat service and that building is awesome.
Slade SThe cabin of the truck looked clean but smelled horrible. Otherwise the truck was satisfactory.
ABBY DOnly other issues was the internet being down
AMY G | Premières impressionsJust a Great experience! They were so helpful! I would absolutely recommend them to a friend!
TOBY FTruck has an exhaust leak. Exhaust fumes in cab. Had to drive with window down. Staff at Zanesville location was very professional and curtious.
DANIEL NEveryone was very polite and friendly when we picked up our truck.
MARTHA REverything was pretty good. Can't think of any improvements at this time
Travis SExceptional staff clean facility Well worked the money.I would recommend uhaul self storage To anyone including my family and friends
Troy C | Premières impressionsNothing it was a great transaction from start to finish
MELISSA DNothing to improve on, quick and easy to rent here, all of the employees were wonderful. Location is fabulous, I love where they built this location, easy to get into.
CLARKE MBest U-Haul place ever!
DAVID TExcellent customer service
APRIL CBeen dealing with the staff at the old location for years and am glad the company kept them to make the transition to the new location smoother. The staff is very knowledgeable, professional, and helpful, and the new location is awesome!
MICHAEL TFriendly, fast and made renting a box truck a pleasure.
CHARLOTTE LExcellent Service
APRIL CThe unit I used had some room for improvement. The steering felt a bit too soft, and there was a minor antifreeze leak. Additionally, the driver's side door didn't seal completely in one corner, which resulted in noticeable road and wind noise.
JORDAN UEverything went as scheduled without any problems in and on my way happy to do business with Zanesville location U-Haul I’ll be back
Timothy KHave the vehicle cleared of any snow and ice and ready to go when the customer arrives. Also explain where the button is to release the fuel cover.
MICHAEL WEasy. Convenient, I returned vehicle after hours with a key drop box.
DALE EI went to the old location. Didn't know you moved it? I thought it was going to stay open. Also, now that no word that we're good
B CJohnnie always makes sure that everything is good to go for our 100 % non-profit organization. We are thankful for the professionalism and high integrity on how he runs the business and leads his staff April Gibson, Executive Director The Animal Shelter Society, Inc.
APRIL CStaff and service at this location was phenomenal. Simple process, highly recommend.
ANTHONY GThey were in the process of getting ready to move to a new location. The location could be difficulet to get into off the street if someone parked in the driveway. It was a little tight maneuvering in the back to get out of the rear parking lot back on to the street. Hopefully the new location is better to drive through.
PATRICIA B