Jackie was friendly and great to work with.
HARRY H
Customer Reviews for Vapor Verse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The equipment at 108K miles was in good shape for the age and miles. The equipment does however need attention. The shifter handle has broken parts internally causing much looseness and indecisiveness when choosing a gear to drive. The steering wheel is not straight when driving causing me to look at the front tires. The tires show evidence of wear caused by toe-in concerns. The cooling system tank has evidence of cooling system corrosion.
WILLIAM WNothing, this is the second time I’ve used this location and will definitely use them again, so easy and quick check in.
RANDALL RVery kind people.
DAVID SNo issues upon returning. Very easy drop off.
Kim WThe proprietor was easy to work with and very nice.
PAUL LVery friendly and helpful
DODY NExcellent experience, checked in online and truck was ready for pick up, Chris was very helpful and explained everything did walk around with me Much better than my last truck rental at another location A++++
NATASHA SThe U-Haul representative was professional and extremely pleasant and easy to work with. I will definitely recommend this location to my friends and family!!! Thank you Chris for all your help...
TIMOTHY GThe Team at Vapor Verse was terrific. It was easy in and easy out. I picked up and dropped off at the same location. I will be needing a trailer again soon and will rent from the same place.
PHILIPP PThe staff did not fix the Tow Dolly perfectly to the truck which almost could have resulted in an accident. Luckily I noticed one of the strapped got loosen up. I had to struggle myself for hours on freeway in freezing cold at border of Arkansas and Tennessee at 1am. Finally managed to unload my car from Tow Dolly and had to book and stay overnight in Hotel then next morning took my truck with Tow dolly n car to another UHual location in Tennessee and the guy at location inspected and then fixed the issue. He showed me how metal chain was not fixed earlier and then he fixed it to my car perfectly later on. Because of all this, I reached my destination late by 12 hours and had to unnecessarily pay for one night hotel and could not join my work on monday resulting in loss of pay as well.
ANWAR HI would call my experience with this U-Haul 'Instant Service with Great Perfomance'. And, I got what I needed, a cargo van in good condition, ready to work, on time. They helped me get my job done on time, and my customer got his needs taken care of. I'll be back with them the next time I need to use a U-Haul vehicle. I appreciate good service well delivered. Thanks
STEVEN HGreat service both picking up and dropping off.
ROBERT CMy rental price online came in much lower than what Vapor Verse had on his system. Looks like pricing data is not transferring correctly from UHaul's ONLINE Reservation system to the actual amount owed when paying for the rental. UHAUL Representative at Vapor Verse said he had the same thing happen before. An increase in pricing of about $70 was a concern, but the UHAUL Representative at Vapor Verse got things quickly sorted after I brought my phone in from the car with our reservation and applicable rental pricing.
WILLIAM YSmaller location behind a strip center. Chris is super helpful and friendly.
Michael MThe U-Haul dealer Chris was very very nice. Help me immensely.
ROGER MChris was very friendly. Fast/easy/convenient check in/out process.
JINEON KI did order a furniture dolly but apon arrival they did not have one due to it being stollen. The gentleman who helped me was very polite and kind. I would easily recommend this location to anyone. But people need to not take advantage of situation and just follow ruled
JAMES EAttendant was very helpful and answered all my questions.
shelia sWell located and rental process was easy as ever. Good job UHaul
Keith LI had a great experience. Great communication, customer service, and convenient location.
Jesse RThe first trailer caused a warning alert regarding the lights. The guy at Vapor Verse cheerfully hooked up my trailer twice in driving, cold rain. Yes, he was excellent - would definitely recommend.
William CThis Vapor Verse U-Haul location was very convenient and the owner was awesome. He went above and beyond to make sure that the unit was available for me. He even came in 3 hours before they opened to make sure I did not experience any issues. They are rock stars!
Leonard QNothing.
Ed BGreat service
Nicholas COwner was very nice. Cool guy. Hooked up the trailer n the pouring rain
phillip hChris was great very helpful
BRANDEN CNa
Rhozine TChris was fantastic, great customer service
Barbara D