Le client n'a pas laissé de commentaire.
Courtland M
Customer Reviews for Vintage Upcycle & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Drop off location was closed.
JAMES CVery nice Lady and very helpful
Barbara OThe wanted to charge me $25 to sweep the back which was already clean so I swept it. That did not sound right!!
ERIC GVery unprofessional.
CHARLES PIt was all good!
Brett LI did make a reservation for a 10ft. I received a 15ft. Not sure if it was upgraded for free. Hopefully it was. I'll be in touch. Merci.
Tracy HMs. Patti is the BEST!!!! She is excellent at what she does and U-Haul should be happy to have her. Very kind, friendly and knowledgeable. Again, she is the ABSOLUTE BEST!!!!!!!
shirley mI rented a truck to do a move for someone. The truck had broken glass throughout the whole back box of it. Then I received a call from the company that I rented from making sure I would have it back by morning because another customer was bugging her about it. The truck was rented for the day and I felt harassed over it. I won't rent through that company again.
DUSTY SExcellent experience! Super fast check-in. Trailer was clean and well maintained. Easy drop-off process after hours using the U-Haul app. Definitely recommend this location.
Brent SFine
Loran EPeople very friendly, however: The dust cover for the axle bearing was missing and the bearing had little to no grease. I was desperate and needed the trailer, so i bought the needed items and repair the bearing myself. Grease 6 dollars, Dust cover 23 dollars, rags 2 dollars.
kenneth lLocation was not open during hours the location says it’s open
Jax BTough review because the questions are pointed. Location for me was terrible but this location had what I needed. Uhaul quotes one thing then when it's all said and done a different charge is completed. Drop pick up time is specified when reserving yet drop of times aren't. Uhaul in general I would only recommend in a situation such as mine....the only option.
Chadrick GThe lady in the office was not friendly
Kim SI have used this location several times and am always happy to do business there
herman pFire the old lady running the place that has no concept of customer service
Jeff HThe renting agent was resentful before helping.
WAYNE SDon't charge people for "after hours drop off when they drop off during regular business hours but you chose to close for the day. Horrible way of doing business.
Stephen PEverything was top notch
Robert SVery good service
Frank MThe equipment I reserved wasn't all there, had to carry most by hand, distance to pick up and drop off accounted for over half the total price of the rental. There were nearby uhaul locations but none of them showed available via uhaul.com and cost me extra on two peices of equipment I didn't receive and extra distance that wasn't necessary
Joe RNo improvement needed. Everything was as expected and the lady was super nice. Thanks Uhaul
herman pNo need to change a thing.
herman pThis woman was rude and could not provide a printed receipt, her printer was out of ink. She was not a pleasant person at all and I am sure this is not the first time this comment was made about this U-Haul station.
martha jThe drop off person was not very friendly.
Mattie PI was given an online quote but charged a higher amount at the store. I was received extra charges after I returned the vehicle. The agent in store was racist and very rude. I will never use this location again nor will I recommend it to anyone else.
Kayleb HVery professional and polite. Truck was clean and ran well
Debra MIt would be nice if the truck you reserve is at the pickup location. I had to drive over a hundred miles to this location to pick up this truck. I reserved in advance in Jonesboro which is 20 miles from where I needed the truck.
Renee KGive the customer a fair deal
gregory jShe was very helpful
Tommy BThe owner immediately came outside to begin checkin.
Suzanne LI think it was ridiculous they aloud me 93 miles after that they started charging for what it cost to rent should have been aloud more miles
Marty CInstall a light over key drop box!
Brett LEverything was fine for us
Justin LThe sales lady that assisted me was helpful and polite. The trailer was clean and the tires were in great shape. The license plate on the trailer was expired. The trailer was advertised as 6 ft by 12 feet and was on the outside but inside was not 6ft by 12 ft. Trailer pulled great!
Dennis HNot customer service oriented
Michelle SYour employee was absolutely awful. On top of that she seemed very racist and didn't want to do her job. And I was over charged
Julisa JI had a reservation to pick up in Milam and when we got there we couldn't get the truck. After spending roughly two hours on the road we finally spoke with a manager and she helped us to get the truck in Many. For what started out to be a rough morning turned out to be a good day.
Peggy sThe truck was out of alignment and was not clean.
Thomas WThe lady that waited on us was rude. We were late returning the u haul. I was fine with having to pay a late fee. She greeted us with the statement, "Yall know yall are late, I looked for this Uhaul around noon and it never came. She had us sweep the back of the uhaul out, which we may have been our responsibility, but while waiting on a broom, the door to the store was being held open by my boyfriend. She stated, "Y'all are letting my air out!" She then stated that we didn't put enough gas back into the Uhaul. I thought it was supposed to be 1/2 a tank but she stated there should've been more. Once again, no problem. By this time, I had had enough of her rudeness! I let her know just that. I will never return to this particular store, nor will I ever recommend anyone.
lacainda pPlease leave at least 1/4 of a tank of gas in vehicle.
Connie KNa
Ricky SRental and pickup went very good. Very friendly service and a neat store as well.
James C