Customer Reviews for Western Trails LLC
(U-Haul Neighborhood Dealer)

Évaluation :

4

👍

Évaluation :

4

The drop off area/ property was way off the road. Property was covered with abandoned, broken down vehicles. It looked like a crackhead. The people were pleasant. But the location somewhere I'd want to send my family to to drop off there rental.

Évaluation :

2

This place was hard to find in the middle of the country.

Évaluation :

4

Drop off location was in the middle of an unkempt field. Personnel were extremely helpful but the location could have been better maintained.

Évaluation :

2

Out in the middle of no where. The person on site had no knowledge of check in procedures. I would not recommend to anyone as it was off road in a field.

Évaluation :

1

I honestly felt like I was in a movie in the middle of nowhere. It was pretty scary. There was one truck and an old bus that looked like someone lived in it.

Évaluation :

3

Amical

Évaluation :

1

It is in the middle of nowhere. I was told I HAD to do the mobile app to pick up my truck. Well, since it is so far out, there is no internet out there. I had to walk a quarter mile up the road to get enough service to do the online forms. There is no real U-HAUL building at this location. Just a gravel lot with a shack and an RV.

Évaluation :

3

I told the fellow that I decline the "Safe Tow" coverage but the $40 was added to my contract anyway. My fault for not reading the receipt before signing. The hand held device is not a great device as all I could see was the signature area when he handed it to me.