Customer services in Arkansas was a great person, so it's not totally her fault, but she changed my drop off location and caused me to have to drive across town from what was planned.
Rusty C
Customer Reviews for White Hawk
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They were great, very understanding about the problems we had and they tried to help us fix them. Overall great experience at White Hawk.
CHRISTOPHER GThis drop off was amazing! Super friendly staff and I recommend this location to anyone needing a Uhaul.
LON BWas able to drop the trailer after hours. Easy place to get in and out.
MICHAEL FThis is a convenience store and the gentleman that worked there was having lots of issues with his wifi connection and even had to use my phone for part of the process. It took much longer than expected and I he had to reenter a ton of information that I had already provided when I made the reservation online. I had also requested 12 moving pads and they were not there. So I had to drive to a U-Haul center that was not that far away to get the pads. I don't know why it didn't just take me there to begin with to pick the truck up. Not a good experience at all. On the other hand, the lady at the U-Haul center was extremely helpful and nice.
ADAM SThe person at the counter doesnt know how to process UHaul rentals. Had to wait for someone from UHaul to show up to process my reservation.
Dominick ZOn the pickup, there was a technical issue that delayed the pickup. On the return, the owner was more than apologetic and I would rent from here again based upon his willingness to at least apologize for the mishap.
MARCUS K