Only dropped truck off after hours.
TIMOTHY E
Customer Reviews for Wiggy Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The office is a fire hazard. Stuff everywhere.
wayne bBetter customer..service ..make app easier options to return items …you only need one picture ..I shynot have to do your job !! For free !! That’s bull shit
THOMAS FThe personnel were very helpful and nice.
James MThere were no keys in the lock box for the truck. It took 30 min on the phone with a very helpful customer service rep to resolve. The app did not work to take photos of the truck when trying to check it out.
Gerald KOne way rental fee's could be explained better. I reserved (12599642) a one way tow dolly rental and was charged ~$127.33. Turned it in on the same day, 10/21. On 10/31 received a final receipt adding an additional $49.06, and noting turn in of 10/24, with qty 3 rental periods charged? When I asked about the charges I was told it's "the software" and cannot be changed. Seems like that could be explained ahead of the rental. Also why a final receipt 10 days later?
KEVIN MMove the lot to a more accessible location.
HeatH K1" of ice on roll down door I feel should of been removed ! Knowing the truck was being rented that morning at 10:30! We could not open the door :( very discouraging
Richard WThe mirror’s will not stay in place
Mike JThe trailer was clean but leaked during the trip. I have multiple of boxes with books that have water damage.
Jim SIt wasn't so much the location as the APP, had to call the U-haul number and get help for like 15 minutes because the APP kept timing out. My phone had 3 bars and LTE so I don't think it was my phone
Connie GThe location was junkie 8jand the dealer did not go out and explain the truck, or tell me anything about it. Gave me the key and said the truck is out back
linda jThe guy is never there.
Victoria SApparently don't listen even tho I said twice I wanted it dropped off at a different location
Brandon NLet us pay online to save time on the pickup
jayn gHe was really nice and helpfull
Nicholas DJust awesome
TAMBRA SThis transaction was two months ago and been closed out since why was my account debited today 01/26/2021 when this was a transaction that was and has been completed since 12/01/2020. It was completed and debited then. You have just overdrafted my account and will now have overdraft fees. Great business practices here. Two months later on business that I already paid for. I need too here from someone on this I need my money back! Johnnie Cowan
Johnnie CNo problems. Went smooth!
Lee BGreat customer service on phone & during drop-off/return!
Russell FDrop off was a breeze. And close to home.
Tracy MThe Bloomfield, IA dealer was difficult to find. GPS helped, but it needs better signage.
Julie MMore room , better sign placement etc.
robert jNo place to sit down while waiting for the process to happen
THOMAS WVery accommodating
ROBERT KTraining for the individual renting the equipment in use of technology and efficiency
even bThe person accepting the truck in Bloomfield was nice. She tried to work within the U-Haul computer program, which leaves a lot to be desired. She could not find any contract either online. A contract was finally emailed to me eight hours after I had already checked the truck in at the return location.
Stephen TTruck was dirty inside and out. The check out person was not present. Billed for items that I did not receive.
Jeffrey D