Le client n'a pas laissé de commentaire.
ray m
Customer Reviews for Winnsboro Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck smelled like a wet ash tray!
RAY MAfter all this happened with the pick up, the drop off was the straw that broke the camels back. I was so excited to be done with this truck and park it to leave. I'm taking my pictures, everything clean and perfect. I get to checkout and BOOOM!! I get double charged. Had to call and make a complaint. The customer service agreed with me and said "yea, it was a double charge and it shouldn't be that high". I'm waiting to receive a call before Friday for my refund, hopefully I can at least get that.
Jakob TTo improve for the next customer, enlarge the parking lot.
Theotis mNone it was Exellent
DELORES BEasy transaction, friendly staff.
MELBA SThe great ending to a very disappointing trip! The young lady at this location was excellent. But the experience with customer service who wanted to change my drop-off location was very disappointing
MICHAEL MNothing every thing is in place great customer service and everything
BRIDGETT MThis place has overcharged my account without informing me and making up charges. The facility was not even open when we dropped off the vehicle.
Natasha MThis location is always well stocked and ran very well.
TRAVIS GNo improvements needed. The truck was clean and the customer service was excellent.
MELISSA HNothing the service was wonderful !!!
SHERRY OExcellent service! Thanks for your help.
Bryan CWinnsboro U-Haul is the best.
kenyon mCustomer service was excellent, they were very informative...
STACY RThe return was in less than 5 Minutes. Excellent service from the lady that checked our truck in.
Teddy LSuper service. Manager Kim was outstanding in helping
Glenn SThere is nothing wrong with this location. I picked up my truck before they opened so I cannot comment on the employees but the truck was clean and all of my rentals were there. I got a call around 4 PM the day before my move and I was supposed to pick up a truck at 7 AM the next morning about 5 minutes from my house. The call said that they did not have a truck for me and I would have to drive 45 minutes away to pick one up (so 1,5 hours round-trip). I should have been told earlier than what I was told that a truck would not be available in a reasonable distance from me so I would have a chance to look elsewhere for a moving truck. This experience was the worst I have ever had and will likely look elsewhere for a moving truck in future moves.
Nicholas HEverything was perfect and easy, thanks
RUTH AKim was so helpful with this move. She goes above and beyond for her customers. Merci.
Sherry CFive stars
Robert BEasy experience dropping off - great folks.
JONATHAN BThe best service ever. Quick and Profesional. Merci
WILLIAM HEverything was good and your customer service was good. I will rent from you again and will tell my friends about you services.
DOROTHY JThe trailer rental experience I had, in picking up and dropping off, was actually The BEST customer service I've ever recieved, "anywhere, for anything" in all my 54 yrs of living. Kim is not only professional, respectful and knowledgeable, but she's the rare breed of a customer service representative, who actually cares about her customers needs, and what they might be facing. Whether it's an uncertain move, or what kind of blocks your storage building is gona need. She actually takes the time to show she cares.. I not only give Winnsboro Storage a 5 star⭐️ thumbs up and will be recommending from now on, to everyone, everywhere, but I also hope she gets promoted and raised to a standard where she belongs. And that's at the top o' the ladder! It may sound cliche, but life would be a much better place, with more Kim's in the world. Thank You, Uhaul and Winnsboro Storage, for having such an excellent representative ⭐️⭐️⭐️⭐️⭐️
Bernard SWe dropped off on the weekend, left the key in the drop off box.
Jeffrey WNobody was there or would come in to recieve our trailer. *However, your phone representative, Jay, helped tremendously. Without his help over the phone to drop and leave the trailer, it simply wouldn't have been possible for a non-tech savvy person like myself. Over-all, I'll still recommend yal, because of Jay, and especially the man who rented us the trailer in Muskogee, Ok. They both deserve a promotion if it was up to me.
Bernard SExcellent service… Thank you
Desherman PGet the service person to learn better English
yvonne lVery courteous and professional
yvonne lGreat experience.
Phillips LVery good service. Always very polite and courteous .
Darrell TOur rep was very helpful and super easy to work with. Thank you !!
PAM GKim is a awesome worker,she’s a nice person and she does her job well.
KELVIN AService was fast and friendly....
KELLY BDid an awesome job!! Thanks for everything !
MICHELLE NNot a thing
Christopher JStaff very friendly and accommodating. Was in and out in a matter of minutes.
JESSE PNothing!!
mandy gKimberly, the location manager, is an absolute angel. She went above and beyond to ensure all of my UHAUL needs were perfectly attended. Customer service of the year award is due.
Summer BThe service was perfect
SKYLER MOne of the tires had separated and had to be replaced on my way home.
Kevin RThe only thing I could see to improve on is some kind of jack or lift to make it easier for the Uhaul rep to hook the trailer to the vehicle. Ms. Kim lifted the tongue of the dual wheel enclosed trailer and held it up while I backed up to it. If I had known what she had to do I would've picked it up while she backed up my truck. Not saying she didn't do a good job, but with some type of lifted equipment would be helpful. Kim did an excellent job with Everything. Definitely will be using them again.
BUBBA B