Le client n'a pas laissé de commentaire.
Kenneth S
Customer Reviews for Yahweh Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The issue isn't the locations it is your mobile app and the text request and changes. I had booked it online, that worked fine. But then I kept getting text asking me to pull a trailer behind my Uhaul. then I needed to call and they told me they were changing my size from the 10 ft to the 15 foot for free because they needed that at my destination location. Fine. But then the app wouldn't work for the mobile check in. Luckily the location in Springfield was open and they were great and helped. But then when I tried to return it later yesterday found out when they switched me to a bigger truck they also made it for 48 hours so I couldn't do the mobile return. Had to call and get that changed.
SCOTT BGreat service, easy pick-up and return. Hassel-free. I recommend this location.
Peter SEasy area for unassisted drop off. Large parking area for backing trailer into spots
Michael LThe location is easy to find but a little run down. I used self-return so I did not interact with a person.
LINDA GSite representative was great to work with. Provided great direction and walk through on vehicle. Easy pick up and return.
Richard GEverything was good
Shaqiuel WGreat location, convenient and helpful staff
Mark CAgain, office was locked. But a person in the next office was helpful
JANE SSteve was most helpful
Dennis KReturned after hours
Nelson FSteve was fantastic.
Leif JRien
Trisha OMarked personnel helpful " no" only because they were closed.
Billy HThe truck didn't want to get up and go up hills empty or loaded. We over filled it with what has we were suppose to and had it back early. Still had money taken out of our account. Even had to end up going way out of our way to get the truck from where we were originally suppose to get it from
Daniel LThe agent was polite & helpful
RICK BNothing this guy was great
DALE FWent on a Sunday so the office was closed, very easy process
Osvaldo E2 Thumbs up
Denise kThe gentleman helping us was very helpful and knew what he was doing . Very personable!
Denise kThe gentlemen I spoke with at the Washington location really couldn't care less. The gentlemen at the St . James location was of great help.
Joseph BVery helpful
jeff oThe staff was kind, polite & curteous.
Antoinette CNo suggestions - all went very well.
Greg PGreat customer service!
Bret SMy pick up location and drop off were changed the day before. My dolly was dropped off my order by your website. The charges were more than stated. I was also charged for an extra day even though I returned the truck on time. Will NEVER use or recommend uhaul again. Too many other companies to utilize for you to make an already stressful situation worse.
Patricia Bit was quick and convenient no problems or issues. great job .
Floyd MGood communication and easy pick-up.
Manuela SSteve did a great job of taking care of us!
JEFF SFriendly and competent- will definitely use again.
Cheryl DExcellent service à la clientèle. In and out in no time. Don't change anything.
mark cNot only are they super friendly, but super helpful as well. It was fast, easy and definitely what we needed. 100 % would recommend to anyone looking to move stuff.
Chelsey BThe gentleman who runs this location was extremely helpful. He helped me make a change to my original reservation that saved a significant amount of money and made the move much more efficient.
Katherine HThe truck was ready when we arrived, the owner was there to greet us, and there was no delay to return. Overall a great experience.
Timothy FService was great, owner was very friendly.
don dWould say be nicer to customers.
Denana BThank you for making the process so quick and easy!
Nikki Mvery easy grab and go
Mark BI had excellent service picking up and dropping off the trailer I rented. I would recommend this UHaulblocation to others
WILLIAM GNot a thing I can recommend to improve this location is great and customer service top notch
Patrick LExcellent customer service. Very helpful and friendly. Answered all questions over the phone and was very patient with us while we did the online checkin
Samantha EMerci
Scott CIt took forever to obtain our keys. We sat on the phone for an hour and the company whose number is listed would not answer their phone to assist us in our time of need so we had to sit on the phone with the one 800 number and online until we finally got connected with somebody online after getting disconnected from somebody on the phone multiple times. It took way too long just to get verified to get access to get keys to the truck to be able to use it. And what's the point of having a phone number for the business if you're not going to answer it?
Grant SSteve was great to work with!
Mark HGood customer service, fast and efficient. Reserved online and it was a easy process to check in and pickup equipment.
Joseph S