Customer service was NOT a concern! The mngr ignored me when there were NO customers in the lobby. I had to ask repeatedly for them to check my 6x12 rental trailer into the system while the good old boys stood outside smoking and hanging out! It was deplorable, everything business and customer service ISN'T! I will never do business with this company! Unprofessional is me being kind…
MARK A
Muffler King
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Newport, ME 04953
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Didn’t even offer to hook up the trailer, which I ended up doing myself. “It’s the only one in the lot. Just need a picture before you leave.”
DAVID AI had trouble starting the uhaul. Had to get a friend to start for me.
JUDITH SI’m just making a note here that they told me to bring it back at 14th of a tank of gas. That’s what the contract they handed me said. The truck came with 3/4ths of a tank of gas. I have a picture including that. I ended the trip with 3/4ths a tank of gas, I have a picture of that. In the ending receipt it says I returned it with 1/8th under 1/4th. It didn’t say they charged me a gas fee. But I just wanted to say something about this.
CHRISTOPHER JMoving pads are not supplied to remote U-Haul locations, therefore, my order of 48 moving pads ended up as 12! Not good!,
DANIEL G