Customer service centre ladies were great! Staff at Esso were fine with us. Everything went well thanks.
Christine W
Beckers Esso Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Caledonia, ON N3W1J1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The lady that service me was rude and bad English.
Glenn KThe U-Haul itself was decently clean and maintained. Though, when we had arrived to pick up the U-Haul, the gas tank was empty, quite literally empty, we had to put gas into it to move and then when dropping it off- we put enough gas into it when dropping it off and I was told it was too low and I would be charged $70 for gas. Instead I decided to take the truck and put another $20 in and I was still charged about $30 for gas fees. Not only was that a huge problem but the customer service at this location was TERRIBLE to say the least!! The lady at the cashier would push us aside to serve other customers causing us to wait 30 mins to just pick up the U-Haul. Then I had to pay a $200 fee when it should have only been $140 total from my estimate. When dropping off the U-Haul, the cashiers (both a male and female) got upset with us because we were trying to understand why our $140 U-Haul ended up costing up upwards to $250. Instead of helping us they decided to taunt us and threaten us that we would not be able to ever use u-haul again because they were going to blacklist us. This experience was genuinely concerning and so unprofessional. I don’t think I will ever use U-Haul again nor would I recommend this company to friends after this experience. And to make everything better. We are still out almost $100! So making our move in experience even worse.
Daniel PThe workers at this location can work on being more kind and respectful to customers coming for UHaul not just to the ones buying their merchandise and gas
Kyle PThe truck I rented in advance was not there I waited half hour for it to arrive. It was dirty inside and out. Smelled like spoiled milk inside. Steering wheel shock when applying the brakes. No one from the location I picked it up at looked at the truck before I took it. Very poor business.
Gord A