Uhaul app pickup is the worst user experience I’ve had in any app. It just doesn’t work.
KYLE B
West Coast Self Storage Carlsbad
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Carlsbad, CA 92010
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
No improvement necessary. The staff were helpful and polite. I will use this U-Haul location again. I’m very satisfied.
JILL TOriginally ordered a rental truck from a different location online. Then I received a call and a text saying that the truck was only available at a nearby location and that I was supposed to pick it up at 9:00 am. When I arrived at the new location the facility was closed and not due to open until 10:00 am. After calling the emergency number I was able to speak with an actual employee and was told UHaul was supposed to send me a Lock Box code to get the keys for the truck. After checking a number of texts and emails, there was no code sent to me. Rather than just give me the code over the phone I had to wait 45 mins. till she arrived just to watch her open the lock box and then have a conversation on the phone with another UHaul employee who was on his way to a wedding? Not great customer service, especially when it was learned that this is a common problem with this location and UHaul. The Emergency receptionist let us know that this is a known unfixed issue with this location.
DEAN SNothing. Everything was perfect! Thank you.
LONA BBrock provided me excellent customer service. Thank you.
RICHARD B