Everything was perfect! The owner, son and grandson were friendly and efficient. The truck was impressive. So clean and loved all the bars to tie onto. We are truly happy with our UHaul experience overall and plan to use a truck again soon to haul another load. Really appreciate being able to self move to Canada from Chicago and the 30 days of free storage.
Susan S
Sun Auto Service Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chicago, IL 60618
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Picking up the truck was easy and had no issues
Jodi CIn mid-February 2025, I brought a pair of replica Nike sneakers to Jessy’s Shoe Repair on Western Ave. I told him upfront they weren’t authentic, and he said “no problem.” He charged me $120 upfront to do alteration work—not cleaning, actual reconstruction. He said it would take 3 weeks. When I followed up (he never once reached out to me first), he said he needed special materials and a specific machine, and asked for a couple more weeks. I agreed. A few more weeks passed, still no contact unless I reached out. When I did, he told me the shoes were at another warehouse and he hadn’t had time to get them. He told me to give him a few more days. I did—again. When I followed up, he told me I could stop by and pick them up. When I finally arrived, after all that time, he told me in person that he had used the wrong tool, melted the material, and destroyed the shoes completely. He admitted fault and offered to replace the shoes as a resolution. Even then, I stayed patient and agreed to give him another 3 weeks. Three weeks later, I followed up again, and he told me he needed another 1–2 weeks. At this point it was late April. I had been dragged along since February with zero progress and no initiative from him to update me. When I finally told him that I needed a resolution, he began texting me with personal excuses—saying he owes money in taxes, and then telling me that he “feels bad” for me. He sent multiple messages with religious guilt, photos of Jesus and Mary, and told me I should “be a good Christian.” He refused to refund me or offer a clear resolution. From the beginning, he also asked what I do for a living, and after learning that, began upcharging me drastically for basic services. Things that cost $10–15 elsewhere, he tried to charge me $50–100 for, including zipper repairs and dry cleaning thrift-store jackets. Jessy’s entire business is unprofessional and shady. He tries to act friendly, then strings you along, damages your items, and plays mind games when you ask for accountability. After months of patience, I’m still left with no shoes, no refund, and text messages full of guilt tactics instead of solutions. Do not trust this place with your money or your belongings. This isn’t just poor service—it’s manipulative and dishonest behavior.
ALEXANDER PHugo was a true professional! Truck was ready when I arrived and the entire process from start to finish was flawless. Would highly recommend this location for any rental truck needs.
Shawn MEverything was great!
Dylan M