They need to have more organization and pre prepare items for the people who are paying money to rent necessary items for their moves. There should be more access to the store when calling about the reservation for pick up, because no one answered the phone. The car was the incorrect size when I arrived for pick up and no items that I requested were provided- nor was I informed about it not being available upon pick up.
Camila A
Smoke Kingz
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Katy, TX 77449
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Owners Drive truck after checked in and charged me for the miles they drove the truck
KAYLA JFirst of all the office stinks and reps are not friendly.
Edgardo RQuick in and out
Johnny JI ordered furniture pads and dolly. Upon pick up they were not in the truck. I had to delay my moving time due to going 20 minutes away to pick up the equipment. I was told I would receive a refund for the equipment but then had to pay at the equipment pick up where the employee was rude and basically said it was my fault since I did not call to confirm my equipment would be in the truck although I made a reservation a week in advance.
Tammy W