Make to the process for getting the truck simpler. 45 minutes to walk through the app when I happened to be in an area with a poor internet connection was brutal. Also, the lock for accessing the keys was really difficult to open.
Darcy S
Esso Oakland Foods
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakland, ON N0E1L0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Had to pay $100 deposit and still waiting for my money back. The vehicle had a leak in the roof
ZACHARY HStaff had no idea how to deal with a u haul pick up. Lied repeatly about who to contact and not having that contact but when I went in there after about an hour of waiting all of a sudden they had his number. Was told I could pick up early if I got there before time I listed. Was told by staff they had no idea how to do it. One employee said this is why I don't deal with u haul. Was told I had to wait an hour for someone named jack to show up and he never did. Claimed they had keys but when I went back in because I was having issues with the combo lock another lady pulled a set of u haul keys off the shelf.. not a good experience with this location. Staff need to be trained properly as well as trained better on how to deal with customers who come in for a u haul pick up appropriately
Bonnie SU haul, You guys suck. You gave me a broken truck and said you would give me 50% of my money back. This is from your district service rep Sam cell #519 614 4183. I called well in advance for rental of 26ft truck from your head office. There was no truck there when I arrived because your booking was off by a month. The representative said there would be no charge for extra mileage and then you charged me for it anyways. Overall very poorly run company full of lies and false promises. Wouldn’t recommend this nightmare to anyone!! Absolutely brutal rip off artists.
Brad WI lost a lot of time and money in this rental. It was a complete mess from the original location not being able to provide access to the truck to the delayed and down sizing of the truck. The worst ever and now I have to pay to U-Haul for messing up my move!!!
BAHAEE K