Location was great. Chat experience with the agent to validate license was not. He was not helpful and only made the situation stressful. His name started with an A I believe.
GODWIN T
Cane Creek BP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waxhaw, NC 28173
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very poor customer experience. I dropped the rental at 6:30pm on 4/27 and the office was already closed (supposed to be open till 7pm). Phone number associated with the location did not answer and I was unable to leave a voice mail. I was also told there would be a key drop off box and there's NO drop box at this location. I completed the self check out service but did not feel comfortable leaving the key in the van, I kept the key with me and I am in process of contacting the drop off location. I'm very unhappy with my Uhaul drop off experience and would appreciate someone from Uhaul contacting me to address this issue.
Michael ZNothing
TALITHA HEverything went smoothly!
GREGORY GThe people there worked quick and it was easy to get the truck and return it. Also the app process helped on both sides of getting the truck
Ryan L