Pick up experience was straight forward. Locks at key box are rusty, definitely could use some oil. I had to pry it open. Issue was the box latch had a code. The code wasn't posted anywhere on my email. It was Sunday so no staff. I had to wait over 30 minutes and use a few codes and it finally worked. Big pain but glad it worked out.
Ernesto C
Clear Lake Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Webster, TX 77598
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- 3,0 - Cote moyenne des clients
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Well to start off I rented for a friend so they could move someone stole the 10" truck and took off in it not returning it in the end
Nick TDropoff By phone n lockbox went smooth easy process unlike For Pickup Nightmare!
CHARLENA SThey were struggling with contract and had to do all work on a cellphone, turned out to be a lengthy process but all turned out ok in the end.
Simon Wlocation (Clear Lake Storage) I ordered truck from had no appliance dollies, but i was given one for free at the Webster location because i had to wait 10 minutes. I returned it later that day with no documentation.
Katherine A