Rented two trucks and the 26' truck was not maintained. It looked like it had been wrecked and the alignment was way off. The entire 16hr drive it wouldn't stop shaking. It also blew a front tire and we had to wait for it to be fixed on the side of the road.
BRANDON B
Maize Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wichita, KS 67209
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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Beginning mileage was imputed wrong at time of pickup. Drove 3 miles to my house, filled truck, drove straight to Owasso which is 200 miles away. Unloaded 1/3 truck drove to assisted living 4 miles away unloaded some and returned 4 miles to finish. Drove truck to drop off point getting gas along the way. Final mileage Talley says I drove an extra 126 extra miles. 26 yes, 126 no! . Bull shit. It’s a shame that I didn’t remember to take a pick of the odometer. I guess the customer has to do all the work. Can’t trust the employee to do it right. So I end up paying 89$ more than it should. Should I really have to do that or should the mileage be correct to start?
BRET RRepresentative was really helpful!
Thomas CWe booked online for Saturday 5/24. We were contacted Friday, May 23 that U-Haul overbooked and we didn’t have a truck. It took hours to locate the truck, and when they finally found one, it was in Wichita, 80 miles from us. We were told we couldn’t pick it up until after 7 PM. When we arrived at the location was closed. We were unfamiliar with the 24 hour access process and proceeded to a location that was open. I called them and they said they had trucks. When we arrived, someone told me the person that answered was mistaken. Those were all reserved. They found us a truck 5 miles away. We picked it up and it didn’t have fuel. Then when we turned in the truck they charged us mileage. We had to spend three hours to go get a truck 80 miles away. The entire experience was horrible.
Stan FShe was the only one working. This location was at a gas station and she would help other customers for her gas station in stead of helping us. We were there over 30 mins for a return.
TARA F