A small issue of wetness on the floor inside the loading area. Office staff said that it may have been from a slight roof leak due to recent rains? Truck was clean and in good condition when I picked it up.
JEFFERY C
CubeSmart Self Storage Colorado Springs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Colorado Springs, CO 80924
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No one was at the location even though the doors were open. There was also no easy place to park a 26 foot truck.
Brendon HEmpty because it was late
james sWe did self drop off, so these questions don't really apply. I'm not so much concerned about specific locations as I am company policies. First, I was constantly bombarded with requests to pull an additional trailer for compensation, even though I declined the first offer. Second, I was constantly harassed to decide on a drop off location, even though I indicated that I was unsure when I reserved online because I was unfamiliar with the area. I stated this again to the attendant when I picked up the truck. And again when someone from UHaul called me. Finally after another person called, I told them to just pick the place closest to my new address. They actually ended up picking a location 15 miles from my new house, when there were several within in minutes. Luckily we were able to switch it to a closer location. Finally, all trucks should be on full when you pick them up and should be on full when you return them. No one has time to do the gas level guessing game when you are in the middle of a move.
EUGENA VJada or Juda has the worst customer service.
ANNETTE G