The reservation process was simple. The check-in was handled professionally and efficiently. The instructions and information were all presented clearly especially on how the pricing worked and how it was being processed. Returning the truck, once again, was simple, efficient and professional. The staff at FDK Groceries were excellent! Thank you,
JOSEPH R
FDK Groceries
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Frederick, MD 21701
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The truck was very muddy inside the cargo area. The passenger side view mirror kept moving which I had to stop several times to readjust.
DENNIS HThis was my worst experience ever. The rental process went smoothly, but my car was towed from in front of the store after just one and a half hours. I've rented from U-Haul for years, but I've never encountered this situation before. I received a call from the towing company informing me that my car had been towed following a phone call from someone. They did not disclose the name of the person who made the call. I visited the rental location to speak with a U-Haul representative. He made a phone call to the towing company to ask why they towed my car. Other than promising to consider the situation and call me back, I heard nothing further.I will not recommend this location to anyone. Lost $200 for nothing!
DEJAN KSomeone really needs to learn the equipment. I rented an enclosed 5x8 with ramp door on 5/2. No one knows the weight limit of that ramp - no the main number, not the location. Main number even told me there weren’t any of those so … nice. Had to rent a trailer I didn’t want just to be safe since I didn’t want to damage the door.
BRIAN VFalta de mantenimiento, tensores de fijación oxidados ,
GUSTAVO J