Did not explain the expectations of tbe rental nor did they help at all either with the hook up and check to see if everything worked on tbe trailer. Right blinker was out and never worked. They were not rude but just not helpful for someone that doesn't rent these often.
JOHN F
Toms Phillips 66
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fremont, NE 68025
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
limited parking,
DARRELL TI went to the store in person to make my arrangements for a U-haul and auto transport. The person working the counter did not know how to make a reservation and told me he would have the person who was coming in later that evening call me. I received a call from Dan. We completed the reservation over the phone. I stopped into the store a couple of days before my move and was told that I did not have a reservation there. The female working the counter did not seem to care that there was some mix up. She said she did not know who Dan was and did not appear to care enough to help me. I almost left the store after she told me to not have an attitude with her. After receiving such horrible service already, I certainly had the right to be upset and worried as I had already paid for my movers and this arrangement could not be rescheduled. I asked her how we could fix the problem and we made another reservation for U-haul and auto transport this was Sunday 3 days before my move on Wednesday. She told me her boss the owner Hamaul? was very good and he would find an auto transport. I signed into my U-haul account and found that Dan had reserved my U-haul and auto transport in Bennington. I lived in Fremont and was relocating to Seward. I stopped in the store again Tuesday night and again the person who was working the counter did not know what I was talking about regarding my reservation and auto transport. I had to make immediate arrangements to get my car to Seward on Wednesday the day of my move, this costed me more money and frustration and anxiety. I am very disappointed and upset with the lack of service and professionalism that this U-haul location offers. I have always turned to U-haul for my moving needs. I will never use this location again for U-haul or any other services.
DAVENA LGreat service! Easy local location. Kimbo went above n beyond to serve me. I’d absolutely recommend them to anyone needing a truck.
DEBORAH AGreat service, took care me right away and help unhook the trailer
MRK M