The truck was dirty inside and inside windshield The gear shift bounced from park to neutral trying to get it in reverse several attempts to get it in reverse. The windshield leaked after a rain there were no blankets in the bag provided the air conditioning didnt work I picked it up at 3 pm friday he booked me for 3 days. Showed drop off at 1 pm on Sunday. That wasnt discussed Come back to an extra bill of $311 charged to my card Not impressed for my 1 st time using uhaul. Requesting the $311 be dismissed and the $29,99/ day refunded due to issues with the trucks air conditioning as we were in + 30 weather. Niot good for my health condition The fellow was pleasant and good. Just the truck issues itself
Tracy P
Harolds Towing & Recovery Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Grande Prairie, AB T8V2N8
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The local company providing the pickup were very accommodating & nice. Uhaul company itself is horrible. I requested 1x 6x12 in April and then 2nd 6x12 in May. Got confirmation via email but at approximately 3:00 pm the day prior to my move they had 0 in my area. They wanted me to drive 3 hours north of me to pick up 1x6x12 , haul it to my address when I was moving 61/2 hours south of me. Not at all happy!!!!!
Cheryl FGreat company
Jon HUnit had to be washed and outlet could not access Uhaul reservation system for at least 45 minutes!
GILBERT BVehicle exterior was not clean. Yes, it was cold & No I don’t care. No snow brush in vehicle. They’re cheap. Wipers for vehicle were not suited to cold environment. I purchased appropriate on travel. Ensure ALL PURCHASED ITEMS ARE AVAILABLE WHEN PICKING UP VEHICLE. I shouldn’t have had to go to a different location to get my items.
RYAN L