They were not open at stated time. The security guard said no one drom uhaul is there in the mornings he has to call them at another location n they do rental over phone to him. They had no clue what equipment was on the property as the security guard checks in equipment. Finally, 50min later the security guard was able to get a hold of the uhaul person n after a bit he says i can take the trailer. No checking the trailer. No verifying my info. No checking my tow equipment. No hooking up the trailer for safety n ins. I had to do myself n hope for the best. When i returned the workers there were busy trying to selling cars not do uhaul related work. I had to unhook. Move trailer and do online check out. Worst uhaul center i have ever been to. It needs to be shut down.
Bret G
The Point Motors
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lancaster, CA 93534
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Clean equipment before renting. Very dirty and smelled bad. Turn signals and break lights non- functional
Ernest Lvery good customer service
PAULA AWell other than the gas being at 3/8 tank made me belive thats where I return vehicle w that amount , I think uhaul banks on this since they charge you 20 bucks for not returning 1/2 tank level.
Gilbert DPeople were okay. I did not get a receipt right away.
Willie G