Initially, my experience at this location was welcoming and understanding, and I appreciated the courteous demeanor of the staff. However, as part of the process of obtaining all the necessary materials for my move, I was directed to an additional second location. It was during this stop that significant challenges began to surface. Despite my best efforts, I was unable to secure all the essential moving materials, which placed me in a difficult position with limited options. As a last resort, I contacted Debbie, the Assistant District Manager at the U-Haul Regional Office. From that moment on, everything changed. Debbie immediately relieved the hardship and took full control of the situation. Because of her swift action, I was finally able to obtain the moving truck and all necessary items required for a successful move. Her intervention made a tremendous difference, and I am truly grateful. Debbie managed the entire situation-one that took nearly an entire day to resolve-with professionalism, patience, and persistence. I personally witnessed her coordinating via telephone with other U-Haul representatives, tirelessly advocating on my behalf until everything was resolved. **Thank you again, Debbie. You truly made my day and turned a difficult experience into a manageable one.** Warm regards, -
NICEA M
JM Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Louisville, KY 40272
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Nothing he was great!
Nicolle LMe gusto mucho los felicito a todos por un gran trabajo
Robert PBest place to rent a U-Haul
Eddie MI guess I’m not used to the on-line method yet, I would prefer a person.
Deana C