Moving Truck Rental in Louisville, KY at JM Auto
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Louisville, KY 40272
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Fast and easy return, friendlyjohn B.
Considering that the price quoted at pick up was $54.00 and you charged my card $100.00 I'm definitely not happy.Maureen B.
The service I received was very excellent. I recommend that shop to any person that is looking for good service.Peter O.
I received a charge for after hours service fee, there was no one at this location, no one helped me back, park, or unhook the trailer, no one there, there was no after hours service. I have used Uhaul before and was disappointed with this whole experience.Alexia S.
Truck needs servicing the check engine weasel onRonald T.
Have the e Equipment at the store where promised as and when made reservations. Had to go to another location to get pads. Was not happy.Martha S.
Check trailer wiringChris M.
The only thing I would suggest is to lub the Ratchetts used to strap down the car but everything else was perfect.WALTER M.
Customer was great. Advice to U-Haul management! A phone number to the drop off point would help to check on Hrs the business is open. Experience was great.Ronald B.
The gentleman that helped me was very nice and helpfulLeslie E.
The guy who runs this location is very polite and helpful. My best Uhaul rental experience thus far.Joseph H.
Notified customer that the rental is not available at the requested location before due arrival time to pickup.Ernestine W.
Great customer service. Easy to pick up and return.Rebecca S.
This part was ok. he was just slow in checking it in because of the change in equipment and the info in the computer showed we drove over 20k+ miles and he had to verify that was wrong but again, that falls on the wrong info listed to start.James E.
N/A. Things were goodJoseph P.
I don't understand the payment plans cuz I payed $93 at the begining and then was charged $115 when I dropped it offAmanda P.
The online check in process was a nightmare. I could not sign in, when I tried to follow the email link to check in, the website would tell me they didnt recognize my email. How is that possible??? The website could not bring up my account, then it said it couldn't find my reservation. I went to the first location and that location was closed. Then I was on the phone with customer service for 55 minutes trying to check in and get the keys. Then we couldnt get the confirmation phone call! The app/system has lots of glitches and i had to reset my passwotd 6 times to finally open my account. The issue was so bad i had less time to use my truck. I reserved it for 4 hours and only got 3. That made me have to keep it late. The customer service person was so awesome she said dhe was going to give me a discount on this rental. She said she would take 50 dollars off but I was charged anyway. What happened? The truck smelled like body odor. Even though I did not actually go inside the location, the overall experience was unacceptable.Dawn R.
Let customers know you are going to call their alternate contact. Not everyone wants a phone call at 8:00 am on a Saturday. Also most people won't answer a number they don't know if they aren't already expecting a call.Paul D.
Decent truck given the age / mileage. No problems with it or the locationJames R.
More packing suppliesLaVaris B.
The uhaul I rented was leaking rainwater badly. In mom's attic section all the boxes got wet. The vehicle needs repaired.Tommy S.
I was told when I received the truck that the gas tank was full and would have to return it full. I drove the truck 4.5 miles during my move and put in 7 gallons of gas when I returned it. You tell me if the gas tank was full when I received it?!?! There's no way possible I used 7 gallons of gas in the 4.5 miles that I drove it.Derek P.
Nothing at all . Everything was great and very easy.Alexia E.
?Bobby A T.