I was charged a late fee, but my contract said to return it on 6/18/25 when I picked up on Arkansas, but when I returned it I was sent a contract specifying by 6:45 p.m. I don't think I should be charged a late fee when a specific time was not stated upon pickup and I did not receive the equipment needed to move so I had to go elsewhere to locate the dolly I was not provided initially.
Malachi G
Swartz Tractor Sales and Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Neosho, MO 64850
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Missing hook on the tie-down chain, secured by bungee. Also, I wasn't shown how to unhook trailer hitch. However, the car dolly worked flawlessly!
KENNETH JActually honor the guarantee and get new staff at the Springdale location
Cody PWe rented two trucks for a Christmastime Food Basket Delivery. This location did all the work for me and all I had to do was pickup the trucks. Super helpful and offered to do even more. Very thankful.
JASON BVery helpful, courteous and professional!
JACQUELIN S