My rental was blocked by other trucks and could not get it out until someone from the location arrive. So I had to wait 40 minutes for that. Once someone arrived, the person in charge was extremely rude and bluntly told me that I was free to complain and report him because he could not care less. After I had to wait for him to move all the trucks obstructing my rental, he did not want to give me the 2 dollies I paid for. I literally had to chase him around asking for his help to get those because they were not in my truck. I had never had such a Horrible and bitter customer service experience.
Joshua A
AutoPilot Pleasant Grove
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pleasant Grove, UT 84062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I don't have any recommendations. They made the checkout and check-in a breeze.
Gregory WFriendly and professional
CRAIG DFriendly and explained things well.
DOUGLAS GThey put the wrong keys in my lock box then charged me more for the mix up.
JESSICA S