NOT MUCH COULD BE DONE BETTER. HEATHER WAS A PRINCESS AND WAS VERY 'CUSTOMER ORIENTED'. UNFORTUNATELY, SHE HAD SOLD HER LAST HITCH AND BALL THE DAY PRIOR. I WAS ABLE TO PURCHASE A 10 000 LB HITCH AT NEARBY O'REILLYS AUTO PARTS BUT; THEY DID NOT HAVE A BALL 2" BALL WITH A 1-1/4" SHANK.I WENT TO THE UHAUL STORE AT 880 W Saint Marys Rd, Tucson, AZ 85745. THEY ALSO DID NOT HAVE A 2" BALL WITH A 1 1/4" SHANK. A YOUNG MAN NAMED CARON SOLD ME A HITCH WITH THE CORRECT BALL ATTACHED CLAIMING HE COULD NOT SELL ME THE BALL SEPARATELY AND THAT THEY WERE OUT OF THE BALL I NEEDED. SINCE THIS COMBINATION WAS DESIGNED FOR A 2 1/4" RECEIVER i NEEDE THE CORRECT BALL REMOVED AND INSTALLED TO MY OREILL7Y HITCH. HE COULD NOT REMOVE THE BALL TO LET ME INSTALL IT ON MY OREILLY HITCH. I WAS ABLE TO REMOVE THE BALL AND PROPERLY USE IT. IN SUMMARY >HEATHER GREAT CARON> NOT SO MUCH... HE WAS TOO ABSORBED WITH RULES AND DID NOT HAVE ADEQUATE PARTS NOR TOOLS TO TAKE CARE OF THE CUSTOMER. IF YOU WANT AN ODD SIZED HITCH, I WOULD GLADLY SELL THIS BEAST BACK TO YOU ... I ONLY NEEDED THE BALL. AS A COMPANY IT SEEMS FOOLISH TO NOT HAVE ADEQUTE PARTS AND ADEQUATELY SKILLED PERSONNEL TO TAKE CARE OF A SEEMINGLY SIMPLE ACCOMODATION. [2" BALL WITH 2 1/4" SHANK ON 10,000LB HITCH]
TIMOTHY F
TreadLogic
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tucson, AZ 85719
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