Picking after over the phone confirmation, should not take over an hour, apparently the person who was on site does not process the U-Haul rentals and had to keep calling the owner for assistance. Then upon returning the trailer the owner was onsite and rude, he didn't even bother to come out to verify the condition of the trailer. He was unprofessional and unpleasant to deal with, I would suggest that U-Haul remove him and his site as a vendor.
Giatri A
Havendale Chevron
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Winter Haven, FL 33881
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Auto trailer not available on scheduled day. I had to drive over hour to receive it. The 26 foot truck rental was also not available at set location. Went to the reissued location and it was not available! Had to go to a 3rd scheduled location to receive my rental truck. That's three times I was let down by Uhaul! I had movers waiting on set day. I'll try and find one of your comparatives next time I need a rental.
robert sMY RESERVATION WASNT THERE WHEN I SHOWED UP AND THE LOCATION KNEW BEFORE I GOT THERE. THEY DIDN'T EVEN CARE TO CALL ME TO LET ME KNOW.
RICHARD BAll he guy did was stay on the phone, didn’t show me which trailer I was to use, I had to figure it out my self. They didn’t have the appliance pads I ordered ahead of time. Just seam like they really didn’t care about customers..
Richard WThere was almost no gas in the tank, just enough to get us to the next gas station.
John L