Le client n'a pas laissé de commentaire.KRISTINE T.
Customer Reviews for All Season Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nampa, ID 83686
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My experience with the online check-out and check-in was nothing short of exasperating. I had to speak with multiple people on both ends of the rental. I have rented from U-Haul for more than 20 years but have had the same experience twice in the last 2 months. One more similar experience will drive me to looking for another company.Gregg A.
Person checking in made my husband do all the work... but she was nice.Alycia S.
We've been customers for a while, and always will be! It's a great experience working with All Seasons Storage!JEFFREY B.
Le client n'a pas laissé de commentaire.STANLEY S.
Vehicle was mechanically dangerous! Vehicle was not properly maintained by uhaul for customers. Vehicle was turning off while driving it! Vehicle was shaking and making horrible engine noises on my way to my house and than on my way to return the vehicle. Than it started to turn off while driving multiple times. My only concern was making it to the uhaul location so my 89 year old grandma who was with me would not be stranded in extreme heat! We had multiple times were the uhaul turned off while driving and had major problems turning back on. I could NOT STOP FOR GAS! I should be compensated for this horrific experience and not charged for gas. I am really upset with uhaul. I even called uhaul â€œemergencyâ€ number and no one answered ever! I had to finally chat with uhaul while waiting on the phone for uhaul to never answer. The unhelpful girl thought I just wanted to tell her about the vehicle?!?! No stupid girl I was trying to not get charged for gas that I could not stop and risk getting! I actually stopped and chatted with her before turning in the keys so I would not be charged for something that was out of my control!!!!!!!!! I cannot believe uhaul would put my 17 year old daughter, my 89 year old grandma and my disabled self in a mechanical nightmare?! I'm horrified. Do you even check the oil and water?Jessica V.
Only problem is the 1-800 line has WAY TOO LONG OF hold timesDENISE B.
Le client n'a pas laissé de commentaire.Isacc S.
Sounds like noisy lifters in the engine, might get it checked.CHRISTOPHER W.
The gentleman at All Seasons Storage was extremely helpful, kind, and professional. I had to change the ball on my hitch and he helped me so it with some tools he had. The guy was awesome.Andy L.
Le client n'a pas laissé de commentaire.ADAM J.
BUT !!!! The folks were great at my pick up location! SUPER Helpful so I want to be clear this recommendation (or lack of) was to no fault of theirs. Rather the location its self having cell coverage issues. Could have been the time of day, or something else, but my phone would not recognize my location no matter what I did for phone settings, etc. rebooting, etc., nothing helped. I had to call customer service and sit on hold for 30 minutes. Once my call was answered, "Becky" was fantastic. She IS customer service as were the folks I called to set it up. Thanks U-Haul, but this drop off, was far less then what Im used to from U-Haul.Nicholas K.
Le client n'a pas laissé de commentaire.Elizabeth I.
Danielle was excellent in helping me with the motorcycle trailer. Merci.Damian C.
We were supposed to have 24/7 service but one of the staff forgot to set it up that way and we had to wait almost an hour and a half for them to open so we could get the truck. I gave them an "excellent" rating because Victoria went above and beyond to make it right with us. I didn't even have to ask.Teresa G.
Very straight forward drop off process with a well-marked area to park the truck.Casey B.
Le client n'a pas laissé de commentaire.Frank Y.
Nothing very friendly staff keep up the great job.MIKAEL C.
First Rate, very nice young woman who could not have been more helpful.CHARLES N.
Le client n'a pas laissé de commentaire.FAYE D.
Le client n'a pas laissé de commentaire.Jon H.
Give the desk girl more help! She was awesome, and after hard work trouble-shooting our equipment (before we accepted it,) she got us a different truck that worked great. She was also polite and knowledgeable.Joseph O.
Very smooth and easy transaction. Very polite and helpfulRussel P.
None... great jobBRIAN S.
Le client n'a pas laissé de commentaire.Heather H.
No specific thoughts.Michael W.
This is the most helpful location I have been too. The employee who runs it is amazing!Jeff S.
Person who set up drop off location did so @ the wrong location that I stated, she just set up the closest one which was VERY inconvenient because it was super busy and I knew that would happenShawn J.
Le client n'a pas laissé de commentaire.heather B.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.Kathleen R.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.ted P.
Le client n'a pas laissé de commentaire.Tom H.
Excellent service à la clientèle.Eloyd H.
Le client n'a pas laissé de commentaire.Victoria T.
Le client n'a pas laissé de commentaire.GARY C.
Le client n'a pas laissé de commentaire.Christine W.
Le client n'a pas laissé de commentaire.frank S.
Very friendly customer service and informative. I would highly recommend and use All Season Storage again!ryan M.
Le client n'a pas laissé de commentaire.Lonnie C.
Customer service is excellent, couldn't be happier.Kevin P.
Le client n'a pas laissé de commentaire.KEVIN P.
Le client n'a pas laissé de commentaire.LARRY C.
Very quick and helpful. No complaints at all.Kenneth P.
Nothing! Employee was very kind and helpful!Sarah L.
Le client n'a pas laissé de commentaire.Clyde G.
The girl at all seasons storage was super nice. It was a long 13hr drive from Billings, MT to Idaho and she made me feel so relieved with how inviting she was, informative, and respectful. It was a sigh of RELIEF. Very stressful in the beginning. But ended well.Brooke G.
Le client n'a pas laissé de commentaire.Cynthia L.
Not a thing,you just keep doing as you do cause I found your service excellent.Mike T.
The trailer that I reserved was not checked in to that facility and it took quite a long time to get it straighten out so the computer would allow them to rent it to me. Other then that all went well.Willis R.
Le client n'a pas laissé de commentaire.reed C.
Greg, Tom, Amber, and Tori are the best!Skyler J.
Le client n'a pas laissé de commentaire.Brent F.
I had to get out of truck to go into the office to have them open up the gate after I dropped off the auto transport, but if that's my only complaint, that's nothing. Seriously, these folks were very nice and professional.Dwight N.
Le client n'a pas laissé de commentaire.John W.
Train representatives how to do their job, the guy I dealt with did not know how to use the system and wrongly advised me that I could drop off the trailer to a different location that was closer to me and that was not the case as I wasted nearly an hour of my time attempting to drop off at a different location. Also, he did not attach the trailer properly to my vehicle which resulted in the trailer detaching while I was loading the car to be towed and the trailer ran into my tow vehicle. This will be my last Uhaul experience as well as for anyone I know, I will be sure to advise everyone to stay away from this company. Aside from the horrible onsite service, the online reservation quote was nearly 100 $less than what I ended up paying and no one is able to explain why. I hope this helps and I hope the company as a whole figures out how to function properly and have more respect for their customers, I suggest better leadership throughout as this experience was the definition of a sh!t show.Brandon B.
Le client n'a pas laissé de commentaire.nick D.
Maybe figure out how not to be so repetitive I filled out everything on line then I got to pick up your truck and another 30 minutes of filling out info while my kids sit in the truck not cool I signed up on line to beat the hassleKeith L.
Amber was great.Jennifer W.
The trailer I rented didn't have any tail lights so we drove all night without any tail lights until we finally noticed it half way into our trip then the driver side brake like and turn signal stop working so we had no trailer lights. Then when we returned the trailer the lady charged us another day on our rental because it was after hours drop and said they were going to charge for four days when we only had it for two days.Luis B.
Don't lie about the mileage. The woman who filled out my mileage lied and got uhaul about 10 extra miles on my bill.James H.