The 26' rental U-haul truck i used 7/5/25 was a rattle trap, and the breaks squeaked loud when applying, and there wasn't a dollie nor moving blankets on U-haul truck,,
Gary R
Customer Reviews for Angel EMR Investments LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Great experience, thank you so much
JEFFREY KVERY HAPPY RENTING HERE. Andrea is very polite and helpful and the equipment is clean and in good order
James FCustomer service was excellent!!!
April GThere was a 20ft u haul parked less than 4 ft behind this u haul I used. No one was at the location and no one was answering online. I had to call my step dad that drives semi trucks to come get it out and it took forever because on the other side was a fence. I originally booked a 20ft u haul and they switched it which was such an inconvenience when I got there.
Sierra FEmployee was very helpful
Andrew HCheck in was quick and easy.
ANDREW HNever thought I would say that renting a truck was a pleasant experience! Top-notch in every aspect. Perhaps most importantly, the truck was squeaky clean and the customer service was exceptional!
MARY UWhen returning my trailer it was pouring rain. Since the trailer yard is on a hill they had them chocked with wood. Upon returning the wood was no where to be found where I pulled the trailer from. Since the building was not open I had to walk around till I found a rock big enough to chock the tires and ended up soaking wet. Leaving wood out to chock tires would be a vast improvement to this experience.
Austin MGreat experience.
DANIEL MThey are great to deal with!
DANIEL MThis was our first time renting with Harrison U-Haul. Our experience was excellent. Bethany greeted us upon arrival and was very kind and efficient. She had us out the door with truck keys in hand in literally 5 minutes. (I think that is due to us registering online ahead of time). We will definitely be back again if the need arises.
Dan KTruck interior wasn't cleaned when we picked it up. And it had a notch under 3/4ths a tank. I returned the truck filled to 100 percent. You can't see the level as you're filling. Well that was never factored into my bill. That was 50 bucks. I should have had at least 20 or 30 come back. But instead I was charged an extra 15 after mileage. I feel uhaul owes me money back.
Zane WEverything was easy and convenient. Definitely recommend. 5 stars! Andrea was a pleasure to work with.
Jeff WThe overall experience was great. No need to change anything.
DANIEL MEverything was great! This was the easiest and quickest rental I have ever done. The owner is wonderfully polite and enjoyable to talk too. Nice job. Thank you.
Donald BAndrea was awesome!
Dave FShe was amazing and so kind, I dropped my wallet and had a crazy day and she was kind enough to call me and tell me and return it to me, God bless this place. Service was so fast and easy , so stress free on that part of a stressful day
Patrick BRien
chuck mcontinue to be responsive.and respectful.
CARLEY MNot easy with app, but super helpful staff!
John LHarrison location was excellent, would not go to a corporate store.
David REverything went well. The equipment was ready and I had no issues. I'll use them every time (as I have in the past).
Paul Vvery efficient and respectful - thank you
CARLEY MEasy in and out!
Shannon CVery smooth transaction from start to finish very nice people to work with.
Paul FAwesome experience, they went above and beyond, I highly recommend them.
Darryl SEasy from start to finish. Employee who helped went above and beyond. A+ experience. Thanks!
TIMOTHY WExcellent service à la clientèle
Pamela VThe owners were so friendly and professional. No need change to their service to be better.
Charles RThis location is perfect and the person I dealt with was so helpful and kind -- especially after realizing I rented a trailer too small and she had to update my rental. I definitely will rent from that location again. 5+ stars for sure!
Julie BThe pickup was very quick and easy. I was also helped attaching the trailer which I did not know how to do so I appreciated that! Would use this location again!
Forrest TI'm sorry I can't remember the ladies names that we dealt with, but they were so helpful and friendly. I'm so glad that I found that location. I will definitely recommend it. Pick up and drop off were so easy.
Phil KReservation was cancelled and our time with uhaul had to be shortened. No compensation offered for the inconvenience
JODI MVery personable
Russell BThey are so friendly and awesome to work with. In will defiantly be using them again if I need any Uhaul equipment
Sonya RThey had it all ready for me and checking it out and in was a breeze. I'll definitely use them in the future!
Paul VI have already recommended you to a friend today. It was a flawless experience. Great customer service,.
Pam FFriendly service and was quick and easy
Martin EFriendly, helpful and informative. I will happily use this location very soon when I need to rent another truck.
Paul VNothing I can think of, the staff was friendly and answered all my questions. Made me feel comfortable with the use of the equipment.
Donald WRental process smooth. Onsite agent informative Larger variety of sizes in vehicle would be helpful. All in All great experience
Lou AGreat service and very accommodating. We'll equipt center with supplies. When equipment needed I will be back. Thanks
Robert GI was very satisfied with the over all experience with this company. Would definately recommend them to anyone who needs to rent a u-haul.
john tOnly took 2hrs to get the truck from uhaul.com. No one there spent 2hrs tring to get keys on phone. Put on hold to many times. Know one new what was going on. Feel like I should have been compensated for my time of waiting to get truck..
Dan BHidden fees
Anna SThe check-in and personal service at this location was excellent. Very easy process with her and smooth operation. The check engine light did come on as we are driving it back.
Rob WThe lady that took care of me was very nice!! I really liked her!! Thank you so much!!
Karen WOverall a good experience. Very friendly staff. Couple of small issues: One - The back of the UHaul had a lot of dust/dirt in it and a dead mouse. Two - I noticed on the estimate it said there would be a $20 charge if the truck was brought back after hours. The person I spoke to never mentioned an after hours fee. They acted like it would be no problem if we brought it back after hours. Luckily I noticed it on the estimate and brought it back during work hours.
Chad WCustomer service was excellent. Helped me to pick the right size for my needs and was knowledgeable and friendly. Speedy service and the truck was new and easy to drive!1 000 % recommend!
Amy CChecking in was a breeze and very friendly. Merci
Jerry JGreat service, trailer like new. Will be using again for my next move. Thanks
John WThe inside of the truck could of been cleaned. But it was a very busy weekend for them.
Eric BHard to find in a neighborhood the app wouldn't work but the associate on the phone was very polite and tried to help as much as she could
Chris HBethany was awesome. Very friendly, knowledgeable, and thorough. So glad I went to this location. Great experience!
SHELLY WCan I please get a copy of the receipt sent to me is unavailable in the app
Philip K