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Sherrie B
Customer Reviews for Anthonys Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Anthony was fabulous!! So helpful, kind, and one of the best people we have ever dealt with in any capacity. Just a really great guy. It is the best place to go!!
SUZANNE WVacant dirt lot, unattended, but Anthony met me there. Anthony was over the top,a pleasure to meet and made it all easy and quick! Another is a wonderful person
JASON GAlthough the facility was good, my experience with U-Haul in general was horrific. I had to go to three different locations and be charged three different times before finally quiring a vehicle that actually had keys available and that I could drive I wasted two hours of my day and numerous phone calls which were disconnected and I had to go back onto the hold line Very dissatisfied with U-Haul in general
Carol RNo one told us the trucks weren't at the shop. The address is wrong. The location trucks were at was wrong. No info on were the keys were. No one told us anything.
Jeremy HWe broke down twice once in Oklahoma City and in another place in Kansas, we had to wait for the technician to come out. We lost two hours each time that was four hours total which we could've been on the road. We were not happy that it ran all the way to Oklahoma City and then we have issues.
PAUL SI loved meeting Anthony. Great guy! He told me his expectations of how clean he likes his trucks to return. So, my truck was clean already, and I returned it clean. Very happy to know this guy and the trucks available.
JOHN KThe office was locked when I dropped my truck and trailer off.
DALLAS SThey were professional in getting the paperwork done and helpful in getting hooked up,I thought you were plenty expensive but I didn't have any choice.
Bob LThere was no personnel at Anthony's. Day ofd
Darin EIt was a smooth, easy transaction, the service was great and I couldn't have been happier.
RHONDA GExcellent customer service. Very easy to find, well groomed lot and signage is well placed.
TROY DFast, friendly, and informative. No complaints here. Had everything ready to go and the truck smelled like a brand new car.
BRADY JAwesome to work with very personable and helpful.
STEVEN JTy for being available and answering my question
LARRY DThere was Noone there when I dropped off the trailer, I had to call him. He was caring and pleasant.
Jody KI had ordered a dolly and it wasn't provided. Whom ever runs the pick up location should have a review on what was to be provided with the order
Sandra LAnthony was amazing I will definitely recommended
JEROME WThe drop of place was closed Saturdays but did the online return
MICHELLE ZVery helpful told me right where to drop it off
FRANKLIN AAbsolutely great
Travers HThe site was closed at 11:49 am, when the website showed it closed at 1 pm.
Kyle HAll transactions were smooth and service personnel were very friendly. Merci.
Eugene KHelpful
James KNot sure if the property was clean, it's pretty much a dirt lot with a building and a dropbox. But no complaints here. I left my garage door opener in the truck, and reached out to them After I got home. They called me back, and it was waiting for me when I arrived. Very helpful, kind and considerate.
Gina NHave an actual person there to help. The app is not customer friendly and neither is the owner of the place. This is not our first time renting from this location, but it definitely will be LAST!
Kathy CQuick easy self return. Website was user friendly
Rose NAnthony was friendly and professional and had the rental truck ready to go - a very good experience.
David LIt went good 👍🏽
Jesse APick up time was scheduled online for 8AM. Did not actually get the trailer until closer to 9AM. The owner said he doesn't take appointments until 9 even though I was able to book it for 8AM. He was super nice, but the process delayed my day by over an hour.
Anthony GVery Friendly Owner
JOHN KI ordered 20 blankets and only was given 6 blankets. U Haul did not notify me ahead of time regarding this shortage. Thankfully the gentleman working that morning was professional and very apologetic to ease my frustration.
Sophia KTry notifying if there are extra expenses due and don't wait a month, till it's a surprise on the other end. This was the worst experience with uhaul especially with the no one to help if you have questions.
Mary BMemorial Day Weekend misunderstanding; otherwise great. Anthony was responsive and helpful.
Stefan HFirst class service
James LHe was also told on the phone about the locks since I had to leave the truck in an empty dirt lot.
Autumn KAnthony's provides first class customer service!
James LAnthony's was perfect, it was the experience of locating a tow dolly. I was sent 3 different locations then finally had TL to drive the load truck an hour out of town to pick up tow dolly. Experience was horrible, you would think for the amount of money I was paying for the rentals a tow dolly could/ should have been brought to my door!
Creighton SAnthony was very friendly & helpful, appreciated him!
Anne CTell them not to rent from u-haul through the app
Jim DCustomer service is first class. I have already referred others!
James LLocation is ok but no one is there to help with issues. I was supposed to pick the truck up Monday at 4pm...the key was missing and was told I'd have to go to another location further or wait till the next day. Which caused more issues because we had friends only available that night to help move heavy stuff. So not getting the truck threw off our schedule which caused us to have it longer and this terrible company charged more even though the only reason we needed it longer was because you screwed us out of having it night one!
Jeffrey KI know these out of area drop off places do it for convenience for those whom move here. It needs a face lift. No one there on Saturday. It would have been nice to see a person not just a drop box
Cynthia HWhy are you still taking money from me? Three months later when it was returned the next day all boxes there's nothing dirty. This man has a problem. Please give me a call.
kerrie fno one there
Richard KThis place was supposed to be closed. The owner, tried to have us pick up our dolly Friday before we even got the truck. Luckily he decided to be nice and got the truck to his location and came in on his normal day that he was closed so we could puck.up. uhaul did everything wrong here. But Anthony turned out to be nice.
Robert TAnthony was very friendly and helpful. Thank you
Steven ANo comment
John DBe on time to work. If you open at 8 am, be there before opening time. Customers do not appreciate waiting.
Stephen CAnthony was very professional and made the rental process a breeze. I would definitely recommend!
Jennifer RLocation information was unclear and personnel was inappropriate and difficult to deal with.
Susan LRental truck was all fine and dandy, definitely damage beyond what was marked and was provided equipement I did not rent so I will be double checking my charge, but the *best* part was when I came back to return the truck, even an hour before my scheduled time, and I came to find my own personal car locked on the property by a chain and with no way to get in contact with someone to let me have that! Thanks so much! Not like I needed that or anything :)
Miranda CI had a few questions for drop off location and Anthony was professional helpful and patient. Thanks to Anthony!
james tOld run down place and no one around. Had to call u-haul main line. I did not even have a copy of my contract to put in drop box no one there to assist
Randall WGreat service and care in helping me with my rental, helped me out with the issue I had with the online rental process. Courteous and helpful in my rental contract.
BUTCH CIt was so easy to make the appointment and pick up/ return the equipment. I dealt with Anthony and he was a pleasure to deal with. He is very friendly and customer service oriented. I will definitely rent from him again.
Paul HAnthony was so helpful & strait forward! Really appreciated his help & what a genuine guy. Appreciated that this day & age!
Heather HSiri easy to deal with professional, and I loved the online options very secure and safe
Martha SAnthony's was a excellent place. I needed to trade for a larger trailer at a location in Phoenix at 19th and bell road. Poor customer service at that location. Would not recommend it
Robert MQuick, easy and Anthony gives great service! Thank you for your help.
Gwenyth THad trouble logging in and the owner Anthony of this location showed and I was thinking U-Haul called him to come and help but he just unlocked the chain across the entrance and then said he doesn't work Saturdays and left me hanging,didn't even bother to stop and find out what I needed .
Ed HConvenient, I had to call the number as the store wasn't manned. No issue at all with drop off. Final invoice was correct.
Douglas GLonger hours
Thomas R