It was so easy using the website to reserve truck and even easier to pickup just by using phone. I would definitely use this service again and recommend to friends and family
Cynthia R
Customer Reviews for CE King Valero
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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The mileage in the system was not correct and that caused problems with the return process for the truck. There needs to be someone to contact in case of issues like I recently had with my last rental. The owner is impossible to contact and that's ridiculous. The only reason I would recommend a friend is because I have used this location plenty of times before without issues until this last rental. Uhaul needs to make sure owners are able to be contacted or update their system to help customers when the owner or whoever is nowhere on site or unable to contact. Hopefully I don't have this issue again.
Angie DPlace was a gas station. Guy at counter did not check anything. He stayed in his counter. Told me to park truck facing out and drop keys in a box. The parking area was wet with rust colored water from a leaking faucet. Stepped into the rusty water. No where else to park.
Angela CNo comments
Jason BThe locks are terrible also the trucks are next to 18 wheelers (not safe)
Ashley BDirections were not clear. It wasted timely
Faith CI was there at 7 and the smart phone pickup wasn't working. It took an hour to get someone one the phone. After speaking to her I was transferred to someone else and it took an additional 40 minutes for an answer. The lady that answered at that number was able to resolve the issue in about 20 minutes. My rental was delayed 2 and a half hours and my movers left prior to me getting home.i drove the truck about 20 miles and returned it unused. The furniture mats weren't in the truck as I explainedto the personi spoke with when i got the truck opened. The incident number given to me is 3714228.
Bonita J