Customer Reviews for Citywide Storage
(U-Haul Neighborhood Dealer)

2 679 évaluations

440 N Ohio St   Salina, KS 67401
(N Street)

(785) 452-9006

Heures d’ouverture

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 5 pm
  • Dim : De 10 h am à 3 h pm

Services dans cet établissement :

Pour nous contacter

(785) 452-9006

440 N Ohio St
Salina, KS 67401
(N Street)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 5 pm
  • Dim : De 10 h am à 3 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Excellent as always

THOMAS D 
Évaluation :
4

Very frustrating with parts of the rental experience. Days before we needed our rental we made a reservation to pick up the truck that we wanted to rent, late in the day before we were to pick up the truck I received a call indicating that the truck wasn't available at that location, what!, I thought that is what the reservation was for, evidently it doesn't mean that it isn't reserved. So we had to find an alternative pick up site that was 60 miles in the opposite direction that we were planning on picking up our truck We get this site and they look at us like "are you kidding, we don't have any available trucks for you." Finally the person on duty allowed us to take a truck as long as we returned it before 5:30 that same day. Stressful to say the least, then when we do return the truck there were all of these extra charges for mileage etc. not happy we were finally able to get those extra charges taken off our credit card. At the end of the day of moving we're tired and just want the end of the day to come. We have used U-haul quite a bit in the past with really good experiences but this time not so much.

DALLAS C 
Évaluation :
5

Great service and willing to work hard when things change

BARRY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT M 
Évaluation :
5

The woman who helped me in Salina was very cordial. I would suggest that you develop a pry-tool or small jack to assist in lifting the trailer tongue up to the height of the pickup hitch. The equipment was clean but did have sand that I had to sweep out before using it.

DANIEL S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA B 
Évaluation :
5

The attendant was very polite and professional

Jean V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis W 
Évaluation :
5

I notified them that I might 1-2 hours late with my return. I eneleed up only being 45 minutes late. I get paying a little extra, but they had to charge me for an entire extra day. I assume that some policy they have to follow, it just seemed like a lot for 45 extra minutes. If nothing else don't charge me for the safe move fee, I'm not even using the vehicle. Someone else picked it up right after me, so they are also paying you for the day.

GRANT M 
Évaluation :
5

Fantastic service!

SCOTT H 
Évaluation :
5

I can't think of anything to improve the service. Since I was already in the system from a previous rental which made it a simple to sign up for this rental was nice. I felt the price was good even though I only needed the trailer for a couple hours of work for the day and returned it after I finished It was a simple thing I needed to get done. Thanks for making it a simple procedure

MICHAEL L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY G 
Évaluation :
5

Easy access to the building and the truck was ready on time.

JEREMIAH E 
Évaluation :
5

The facility was easy to find and located close to our final destination.

Julie K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY A 
Évaluation :
1

Workers didn't even acknowledge that I walked in the door. When I approached the counter, the senior/experienced employee immediately started training a new hire and walking her through prompts on their phone to complete the transaction. The place was completely empty. Don't use your customer's time to train new hires. Establish an orientation program. The senior employee DID offer to help unhook the trailer. I declined for obvious reasons.

LOUIS M 
Évaluation :
3

I have been doing business with this location for years. Normally I have no complaints. This time the truck I got had windshield wipers, that were too old, and the truck was almost undrivable in the rain. The second issue was the serpentine belt was slipping on the interstate and causing a charging system fault. I thought the truck might break down at any moment as the engine sounds very tired and it struggled to maintain speed. The previous body damage rattles when it is driving. The engine struggled so much it got horrible gas mileage. The tire strap on the trailer was damaged causing it to be too short.

ALECSANDR T 
Évaluation :
2

Great service but there was no coolant I. The truck and we had to turn around. Trucks should be looked over prior to a customer taking off. Very disappointing!

PAMELA B 
Évaluation :
5

Very friendly staff, pleasure doing business with you.

Tom S  |  Expérience générale 
Évaluation :
5

Excellent staff

TRACY C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LENAE F 
Évaluation :
5

Great customer service!

JAY G 
Évaluation :
5

All was good

MICHAEL M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G  |  Expérience générale 
Évaluation :
5

Everything was great

Cassondra D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shaun H 
Évaluation :
5

Very friendly and professional at the same time

MICHAEL R 
Évaluation :
1

The staff was disrespectful and unprofessional. The truck was old, rusty, dusty and beat up. I will never use U-Haul again

MARY L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELMER D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samuel u 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA S  |  Expérience générale 
Évaluation :
5

As Usual, top notch all the way. Cindy makes it fast, friendly and efficient every time! Thanks Citywide Team!!!

JAVIER R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina H 
Évaluation :
5

Nothing, the staff that I worked with were wonderful

SCOTT A 
Évaluation :
5

Ms. Cathy is the best!!

MATTIEMAE L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMY J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H 
Évaluation :
5

The woman that initially greeted me was very helpful. She made the extra effort to find the equipment I needed when it appeared none were available. I neglected to note her name but she was great!

ERNEST A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HERMAN H 
Évaluation :
4

Check the windshield wipers. The passenger side one almost came off during a rain storm and i had to stop and fix it best i could otherwise being out in the middle of nowhere and it raining if i hadn't had a way to fix it, i would have been stuck for an hour or more or ran an empty wand on the windshield

SHAWN F 
Évaluation :
3

The lady was busy

ALVIN B 
Évaluation :
5

Have been a customer for over 20 years and everyone has always been very helpful and courteous.

BRAD P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annette l 
Évaluation :
3

I was charged for going over miles but I turned in the equipment way early! And still had to pay, not very happy with the whole process. I had asked for a utility dolly about 4 days in advance, and never got one and had to rent one out from another company. Not very pleased with Uhaul and will probably go in a different direction in the future

Brendan K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa F 
Évaluation :
5

Everything was great. Friendly and helpful service people.

KYLE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce W  |  Expérience générale 
Évaluation :
5

The staff were friendly, knowledgeable, and accommodating. Clean and well organized facility with easy access to the highway.

WALLACELL M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrel S 
Évaluation :
5

Employee was very rude. He had a horrible attitude for no reason and talked to me like I was stupid because he gave me the wrong set of keys. Overall he was EXTREMELY rude for no reason and was very unprofessional.

ANTHONY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony J 
Évaluation :
3

Lot was really big enough to back in and hook up to trailer.

CODY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B 
Évaluation :
4

Just make sure all the electrical equipment works fine. The taillights did not work on my and clearance. Lights did not work on my vehicle.

ED W 
Évaluation :
5

The staff was helpful, friendly, and accommodating. Facility was clean and well organized.

WALLACELL M 
Évaluation :
5

I am a frequent customer with this location using the rental trucks,pickup trucks,and at various time a storage unit. I have always received the best fast service. The people there are friendly helpful knowledgeable and always try to help you get the best value for your money! They remember me on my visits and treat me like my business matters. Great team there!

CONNIE J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAKOB P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather H  |  Expérience générale 
Évaluation :
4

It snowed the beginning of the week and the snow was not cleared off of the trailer. It is extremely hard to clean snow out after it has started to melt and extremely hard to get a motorcycle on a slick metal deck

DUSTIN G 
Évaluation :
5

Can’t think of anything.

MONTY B 
Évaluation :
5

We dropped off after hours with the app and drop box. It was super-simple. Nice, clean, well-lit, safe location with lots of parking. We didn't interact with any personnel.

Devi R 
Évaluation :
5

All was good. Counter clerk was friendly and very competent.

DAVID L 
Évaluation :
5

Great staff!!!

PHILIP M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREG V  |  Expérience générale 
Évaluation :
5

Great people... Safe storage I'll be back

Bob B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda J  |  Expérience générale 
Évaluation :
5

Make sure to check that the trucks are clean

AMANDA J 
Évaluation :
5

Cindy and Tim are very professional and customer friendly. When it comes to taking care of their customers and making sure all the t's are crossed and the i's are dotted before renting and returning the rental vehicle. They also train their personnel to do a very good job when they are not there! I highly recommend City-Wide Storage for your moving needs!

BRITT K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY B 
Évaluation :
5

Excellent customer service from staff.

Charles K 
Évaluation :
5

I've rented equipment from UHaul on several occasions. This was the easiest......by FAR!

BRUCE K 
Évaluation :
5

Just keep being pleasant with a smile.

RONALD G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE H 
Évaluation :
2

All was great except for I canceled half a month and they wouldn't put what they owed me back on my debit. Had to pick up a check and my bank wouldn't do a mobile deposit so I had to go to their bank and it cost 8 dollars to cash it. They could have just put it back on my debit

Vern G  |  Expérience générale 
Évaluation :
4

Well kept location

Chad S 
Évaluation :
2

The manager there is great, very helpful and excellent customer service skills. A couple of the reps are VERY RUDE. Charges for miles driven should be applied at the same time for all customers. Ex:(Told one customer they'd only charge for days and add miles when returned. The next customer gets charged for days and miles at time of rental) When a customer says they're gonna drive 20 miles, don't tell them you put 25 to be safe. PLEASE CLEAN OUT THE VEHICLES FRONT AND BACK

VANISSA H 
Évaluation :
5

Dealing with the gentleman was very informative, friendly, and pleasant to speak with!!

DAVID M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN C 
Évaluation :
5

If they come with a dolly they need to make sure that it's in there. They there than that it was excellent! Merci.

SHELLY B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Q  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANA J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELDON T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRANT D  |  Expérience générale 
Évaluation :
5

America 1st! Close the border, Donald J. Trump

Joseph F 
Évaluation :
5

Cindy R. Helped get our reservation for pick up back to Salina from Abilene. That saved us over an hour in the morning and would have interfered with our moving help. I wanted to pick up in Salina for a reason, not have to drive 25 miles away. You can alert people of possible changes of venue so they can be worked out in a timely manner.

TIMOTHY P 
Évaluation :
2

The associate was arrogant and rude. She called my wife to ask a question and when my wife tried to talk and explain something to her, she interrupted her, acted like she was an idiot and wouldn't listen. We've always had a great experience with UHaul, until I ran into her. Horrible customer service.

JOHN M 
Évaluation :
5

My only disappointment was the price and that is out of the control of the Salina store. They were kind, courteous, helpful, and worked as an efficient team to get my equipment ready. The process was as easy as could be expected.

JUSTIN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIJAH L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN C 
Évaluation :
5

You guys are doing great. The ladies in the office are extremely helpful and accommodating. Thank you so much. Who knew renting a U-Hall could be so easy.

PRISCILLA R 
Évaluation :
5

You guys rock. The manageress at the site office is an asset to you guys. I wish we had employees like that. I left my CC behind by mistake. She called me to inform me about it, and when I mentioned that I will call over later to pick it up as I was busy, she volunteered to deliver it to my workplace as she was knocking off in a few minutes. You guys have earned a loyal customer who will recommend you to anyone without any hesitation.

Andrew D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C 
Évaluation :
5

Ethan was EXTREMELY FRIENDLY AND helpful!!! Thanks Ethan!!!!

KEVIN E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherry C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry H  |  Expérience générale 
Évaluation :
5

Citywide is the only place I'll rent from. The staff is always professional, and kind. Thank you team. Keep up the great work.

Kharmaine B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY N  |  Expérience générale 
Évaluation :
3

My latch where you put your lock on was sitting to high so opening that latch was very difficult and the foot piece at the bottom of the door was missing so I could not push down on it to help with lining up the latch. I also checked out October 14th and moved into my rental but I have been told I moved out on November 8th and still owed money. People seriously friendly, clean looking safe site just a couple issues. No problem recommending this location

Wayne K  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GWENDOLYN T  |  Expérience générale 
Évaluation :
5

A great place to deal with

SIMTIC A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael W  |  Expérience générale 
Évaluation :
5

I had a usual situation and they bent over backwards to help me out. I really appreciated it.

Linda S  |  Expérience générale 
Évaluation :
4

Most of the staff was friendly and helpful, other than the man who waited on us when we reserved the unit.

ALLISON L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICAH B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie A  |  Expérience générale 
Évaluation :
4

Only concern was what appears to be birds trying to nest in unit I rented

James W  |  Expérience générale 
Évaluation :
5

Very, friendly, helpful and will use again.

Armand L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis L  |  Expérience générale 
Évaluation :
5

Oh my goodness! All staff went above and beyond with their customer service! Cindy always answered the phone with a smile. I would definitely recommend these facilities to all.

JONATHAN G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arlene C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN T  |  Expérience générale 
Évaluation :
5

Never had an issue with these folks always so friendly and helpful. I would not ever use a different place then here. Thank you for always being so kind.

Tammy S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S  |  Expérience générale 
Évaluation :
5

Wonderful storage facility plus friendly staff!

Paul S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN O  |  Expérience générale 
Évaluation :
5

The lady on duty at the time we rented the storage unit was very helpful, knowledgeable and proactive. Eventhough it was closing time for her, she attended ti us quite enthusiastically. I will definitely come back and also recommend you guys anyone looking for storage.

Andrew D  |  Expérience générale 
Évaluation :
5

The staff was always very helpful and friendly. Thank you for your services the last 5 years.

Rudy A  |  Expérience générale 
Évaluation :
5

Wonderful experience from start to finish, I am beyond impressed with your company and the staff.

Karie G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG W  |  Expérience générale 
Évaluation :
3

Snow was not removed to facilitate the sliding gate enclosure to open and close. It was impossible to move. I did cancel out the rest of the month (January 20) but was told I would not get a refund of the rest of the days; I was paid until Feb. I will get a refund of my $15 deposit by check in the mail. My son took over the storage rental and was charged for the partial month. It was $54 month with a $20 handling fee and a discount for paying for a year in full, so $680+ total. My question is how can you not refund the remainder of a month, but then turn around and charge out a partial month. That does not make sense to me at all. It seems like a double dipping situation as long as it favors the business. I have been a customer for MANY years, but this whole situation left a bad taste in my mouth so to speak. Also, my son's driver's license was at the office for almost 2 hours (was not handed back to my son after the man asked for it) but I was told they called because it had been on the counter the whole time. Given my son should have been cognizant that he did not have his license, it is appalling to me that the license supposedly sat there for 2 hours, and he had driven from out of town to do this transaction in the first place. having 2 staff there, a woman and a man I would expect a call sooner than 2 hours later stating "hopefully he's not out of town by now" which he was. For these reasons, I give the generous average rating.

BRITT K  |  Expérience générale 
Évaluation :
1

I was told that if I vacated the unit quickly they would work with me on the 200 ridiculous fee for one month rent. So we busted butt and got it cleaned out and now they said no they have a one month minimum. So I am not allowing that unit to be rerented until the 22nd of January unless you are going to refund part of my money back. I WILL NOT allow you to double dip!

Amy S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaylon W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad J  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY W  |  Expérience générale 
Évaluation :
5

Was very pleased with the staff. Thanks to Cindy, Brian and all of their staff. I will remember you all when I need your services again. Yours will be the first place I come to in the future. Thanks again.

Ray H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin O  |  Expérience générale 
Évaluation :
5

Best customer service around. Thanks to all.

Kelli M  |  Expérience générale 
Évaluation :
5

We had a great experience here and would highly recommend it for anyone looking for a storage facility in the area.

TERRY V  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Nikki C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina R  |  Expérience générale 
Évaluation :
5

I was always treated very well by everyone. Merci

Kala T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN O  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORY M  |  Expérience générale 
Évaluation :
5

I truly appreciated the amazing customer service from Cindy. She made my rental and move out convenient and pleasant. Thank you, Lady!

Tamikah G  |  Expérience générale 
Évaluation :
5

The staff was always friendly and helpful.

TIMMY M  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bill S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry C  |  Expérience générale 
Évaluation :
5

I sold my trailer so I no longer need the rental space.

Curtis S  |  Expérience générale 
Évaluation :
5

I was moving from another state the staff was great! Always returned my calls and were easy to work with. I would not hesitate to recommend Citywide Storage.

Maria P  |  Expérience générale 
Évaluation :
5

These guys are the best! Always friendly, helpful, and very accommodating. I would highly recommend!!

ANJAN G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamra H  |  Expérience générale 
Évaluation :
3

I believe that I rented the unit for 30 days and moved out before the end of the 30 days. Do we not get a refund if we don't use the space for the whole time. Also team member didn't want to go look at it with me present for check out. Which I believe we should. F

sam p  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie B  |  Expérience générale 
Évaluation :
5

Friendly, professional people, nice clean facilities!

Ronald J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina N  |  Expérience générale 
Évaluation :
5

The staff were always friendly and helpful. They helped me take care of a couple of banking issues and did so in a very professional manner. I liked the easy access to the facility at any time on a 24 hour basis. If I hadn't sold my trailer it would still be parked at your facility. If I need storage in the future, I will most certainly call on you.

DAVID N  |  Expérience générale 
Évaluation :
5

Very friendly staff

Douglas R  |  Expérience générale 
Évaluation :
5

Great staff and clean facility

Justin S  |  Expérience générale 
Évaluation :
5

Citywide storage will always be my go to for my storage needs!

Julie G  |  Expérience générale 
Évaluation :
5

Great experience

Eric W  |  Expérience générale 
Évaluation :
5

The staff was always helpful and attentive. We would definitely use Citywide Storage again!

JENNIFER L  |  Expérience générale 
Évaluation :
5

The staff was very helpful and if for some reason we ever need your service again will be back thank you Hershel.

Hershel H  |  Expérience générale 
Évaluation :
5

They were really nice folks and everything went smoothly, but... SPIDERS. EVERYWHERE.

ANNE A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin J  |  Expérience générale 
Évaluation :
5

We were very pleased with Citywide Storage. The people are very friendly!! I called from Florida to rent a storage unit and it was successful!! The place is clean and secure. I would recommend Citywide Storage to my family and friends if they need a storage unit or uhauls.

Michele C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monique C  |  Expérience générale 
Évaluation :
5

Very impressive facility Will use again if needed Thank you

Danny E  |  Expérience générale 
Évaluation :
5

I was happy with there serves and i will be using they aging

Alfonso M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSTIN L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marty R  |  Expérience générale 
Évaluation :
5

Had a unit here for several years. They were great and always a pleasure to work with. I highly recommend using CIty wide storage

Chris R  |  Expérience générale 
Évaluation :
5

I would not go anywhere else but to you guys

Raynetta H  |  Expérience générale 
Évaluation :
5

Everything went great!

Mark P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany C  |  Expérience générale 
Évaluation :
5

Cindy was very helpful and detail oriented, and a pleasure to work with.

ROBERT R  |  Expérience générale 
Évaluation :
5

TIM & CINDY WERE VERY HELPFUL AND GREAT PEOPLE TO DO BUSINESS WITH. DEFINITELY WILL DO ALL MY FUTURE LEASING WITH THIS COMPANY!!!!!

Destin G  |  Expérience générale 
Évaluation :
5

Another great experience with this facility.

MARTIN W  |  Expérience générale 
Évaluation :
5

Too expensive for what you get.

JAMES H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARLA F  |  Expérience générale 
Évaluation :
5

Friendly staff and super easy to rent and check out!!

MELINDA F  |  Expérience générale 
Évaluation :
5

Great experience.

Camey J  |  Expérience générale 
Évaluation :
5

Super helpful and friendly staff. Nice facility.

ANNE N  |  Expérience générale 
Évaluation :
5

The lady at the front desk was probably the best customer service I've had in a long time in Salina she was very helpful and very nice. I always end up keeping the U-Haul truck a day longer than I'm supposed to and they don't get mad at me. in the storage unit I use for a month for the perfect size perfect space and it didn't cost me a hundred bucks I would highly recommend this storage facility in Salina Kansas

Tonya S  |  Expérience générale 
Évaluation :
5

Office staff needs to be retrained on professionalism and how to listen to customers. They were judgemental and presumptive in their communication. I would not recommend this place based on the staff.

Brenda S  |  Expérience générale 
Évaluation :
5

The staff at Citywide Storage is so helpful and accommodating. They were available to my answer questions whenever I needed. The area is well maintained and secure.

Amelia D  |  Expérience générale 
Évaluation :
5

The staff was wonderful. I would highly recommend!

Catherine B  |  Expérience générale 
Évaluation :
5

Customer service was a 12 out of 10. Out of this world. I wish there was more teams like them. Thank you Dennis

Dennis V  |  Expérience générale 
Évaluation :
5

I had no experience with a storage facility, but Cindy was wonderful. Don't know what I would have done without her.

Pam M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katelin H  |  Expérience générale 
Évaluation :
5

No complaints, it was easy and fair priced!

Kelsie G  |  Expérience générale 
Évaluation :
5

The only reason I left after 5 years of renting was the cost of the climate controlled storage. It went from 165 to 185 and it became financially hard for me. Then the incident with double billing was a nightmare for me as well. I couldn't get my medications because I was overdrawn with the double billing.

SHARON B  |  Expérience générale 
Évaluation :
5

Nice building and storage, hated that I rented for 8 years the same unit on auto pay and that the storage rates almost doubled. Way to high of price for what was being rented. Wouldn't recommend to anyone that wanted to save money

JESSE G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doyle I  |  Expérience générale 
Évaluation :
5

Everything went well. The staff was friendly and helpful. Thanks

WILLA Y  |  Expérience générale 
Évaluation :
5

Fantastic facility and exceeded all of my needs. Would gladly recommend them without hesitation.

Brian B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B  |  Expérience générale 
Évaluation :
5

Everyone there is always friendly and helpful. Cindy is amazing! I don't think there is anything she can't do. The location is very clean and secure. I never worried about my things, even when I moved 1800 miles away.

THOMAS H  |  Expérience générale 
Évaluation :
5

Wonderful service and I would use this service again!

Karen D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shasta L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron H  |  Expérience générale 
Évaluation :
5

Everyone at citywide storage was very accommodating and very easy to get along with. thank you again for everything.

Art B  |  Expérience générale 
Évaluation :
5

Thank you to all of the staff. Salina has a great storage facility.

PAMELA B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vera P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalena H  |  Expérience générale 
Évaluation :
5

I had one time a staff wasn't friendly. She called to tell me my payment was late. And I couldn't use my card anymore because it was the second time it didn't go through. I'm a server I don't have money just go on a card. I have a 2 month old daughter. She needed to understand sometimes life happens and we just simply forget about things. It was only a week late. And she was just super rude in her tone of voice.

Krastal B  |  Expérience générale 
Évaluation :
5

I had the unit for over six years. Never had any issues with pests or rodents. Easy to access. Thanks for everything!

BOB R  |  Expérience générale 
Évaluation :
5

I always get City Wide storage when in need of storage space. Fast Friendly and i know my belongings are secure.

Rambo S  |  Expérience générale 
Évaluation :
5

Very efficient staff and extremely friendly and helpful.Easy access to unit, clean.

SHEILA T  |  Expérience générale 
Évaluation :
5

Staff was always friendly and helpful

The R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA A  |  Expérience générale 
Évaluation :
5

The staff at the office were soooo nice and made everything quick and easy for me.

Denise P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elton W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine F  |  Expérience générale 
Évaluation :
5

Excellent storage facility. Employees were very friendly and helpful. Will recommend and use your facilities again. Thank You for everything.

Michael W  |  Expérience générale 
Évaluation :
5

Cindy is an angel. Her boss seriously needs to develop an ounce of respect for the customers.

RON J  |  Expérience générale 
Évaluation :
5

Staff were knowledgeable and friendly.

Larry B  |  Expérience générale 
Évaluation :
4

Friendly and helpful staff unit was very clean.

Damarcio M  |  Réservation 
Évaluation :
5

Very nice facility and the staff were always helpful & friendly.

TY W  |  Expérience générale 
Évaluation :
5

I was pleased that we could rent for as long as we need instead of a contracted amount of time. We will not hesitate to rent from Citywide again if we need to. Thanks

DELLA T  |  Expérience générale 
Évaluation :
5

I've rented storage twice since 1998 with Citiwide. This last time from 11/2013 until 1/12/19. The Staff and premises were "excellent." The price increased too much over this period so I had to move

CONNIE H  |  Expérience générale 
Évaluation :
5

All staff members that I worked with were extremely helpful. The gated unit area was very bright at night and the key pads worked like a charm! Wonderful experience!

HEATHER B  |  Expérience générale 
Évaluation :
5

All friendly personnel

GAIL S  |  Expérience générale 
Évaluation :
4

We had no major issues. Any problem that did come up was immediately fixed even if it was after normal business hours. We would use them again in the future if we needed a strage unit.

ERIN U  |  Expérience générale 
Évaluation :
5

Loved the service and having the option to pay month to month rather than paying for a full year.

Kayla S  |  Expérience générale 
Évaluation :
5

Great facilities, just don't need the storage right now. Will use in the future

ADAM S  |  Expérience générale 
Évaluation :
4

Everything was great.

KATHLEEN J  |  Expérience générale 
Évaluation :
1

Suck my balls

JESS B  |  Expérience générale 
Évaluation :
5

The staff was very friendly

JOSEPH G  |  Expérience générale 
Évaluation :
5

Cindy was very helpful and went above and beyond to find someone who could help me move, and she answered all my silly questions.

pia d  |  Expérience générale 
Évaluation :
5

Well maintained and lighting was good never a problem with property during the 3 years there.

PRICE J  |  Expérience générale 
Évaluation :
5

Will definitely use again when needed

DEBBIE D  |  Expérience générale 
Évaluation :
5

Great storage facility!

JODI B  |  Expérience générale 
Évaluation :
5

Great place for storage well secured and staff is excellent to work with good for business storage or personal storage as well

SUPER C  |  Expérience générale 
Évaluation :
5

The storage area was clean and well secured. The climate controlled storage was much appreciated .

JENNIFER D  |  Expérience générale 
Évaluation :
5

Citywide Self Storage went above and beyond anything I could have ever expected. The staff was courteous and professional. Made sure we got into the facility OK after hours and came to check on us.

Privacy R  |  Premières impressions 
Évaluation :
2

Service was good, they have regulations on what you can and cannot store though

Privacy R  |  Premières impressions 
Évaluation :
5

The gentleman that checked me in took his time and made sure that all of my needs were met. He stayed late to make sure that I was okay and got everything handled.

Privacy R  |  Premières impressions 
Évaluation :
4

The workers at the citywide storage facility worked with me through all of the confusion that I had and made my storing experience a good one.

Privacy R  |  Premières impressions 
Évaluation :
5

Place was great. Getting to this site to review and receive my refund SUCKED big time.

Privacy R  |  Premières impressions 
Évaluation :
1

Make sure you`re getting what they advertise. I was scammed out of 24 furniture pads for a service I will be paying over 2500 dollars for.

Privacy R  |  Premières impressions 
Évaluation :
4

Clean, in good shape and secure.

Privacy R  |  Premières impressions 
Évaluation :
2

I disappointed by the promotion of 1 month free:being the second month.I felt that the ad on UHAUL.com for this perk was misleading/unclear.

Privacy R  |  Premières impressions 
Évaluation :
4

The facility seemed to be great for what I needed it for. My stuff is still in storage and will be for a few more months and I may have more comments after removing my stuff from storage.

Privacy R  |  Premières impressions 
Évaluation :
3

Small unit but was able to unload a whole U-Haul truck plus some.into it!! There were a lot of spiders in it but that will be anywhere!! Overall very happy with it!

Privacy R  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Very friendly and accommodating.

Privacy R  |  Premières impressions 
Évaluation :
4

Very nice and courteous

Privacy R  |  Premières impressions 
Évaluation :
1

the citywide self storage would not honor my monthly agreement,the employee assisted me stated the website needed to be updated ,therefore he would not honor the online agreement.

Privacy R  |  Premières impressions 
Évaluation :
2

The staff was friendly and helpful. Our truck and unit were ready when we arrived and the process went very smooth.

Privacy R  |  Premières impressions 
Évaluation :
3

made a mistake on date.

Privacy R  |  Premières impressions 
Évaluation :
2

I was happy with the facility but not happy with being quoted one rate and then charged another.

Privacy R  |  Premières impressions 
Évaluation :
5

Clean, professional, and friendly.

Privacy R  |  Premières impressions 
Évaluation :
5

The service was friendly and informative both times (I had to upgrade to a bigger unit because I bought furniture). Very excellent experience both online and in person.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.
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