The employees were super nice and drop off was quick and easy.
HUNTER A
Customer Reviews for DC Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very kind host, Went above and beyond!! Thank you!
MATTHEW KI have rented here approximately 10 times now. I will never rent elsewhere. This is the only location I have ever used with "0" issues. Je la recommande fortement.
JAMES MCruz was extremely helpful and pleasant. Next time I need a trailer from that location I will definitely go to Capitan.
JOSE DSmall, family run lot. Very helpful and pleasant young woman took care of my dropoff. She knew what she was doing. Def recommend.
SHELLEY BNOTHING... Cruz, from capitan NM is kind, and so friendly. Cruz, always meets our needs.
Richard GFriendly and helpful.
LAURINDA TThe trailer wasn't wide enough so I had to return it. Since it was over 30 min I was still charged
Carla CQuick and easy!Also
ALLEN HEverything was good.
KENNETH CThe people at D&G will ALWAYS go above and beyond to get you taken care of with either your rental needs or machining work. I will use them next time and the time after.
RYNE SEverything was great! Thank you!
Erich VGreat people
Joe PEasy in and out
Joe PCruz is polite, attentive and knowledgable..
Barbara JIt was a quick and easy process, and the person who helped us was very nice, so no improvements necessary.
Gene cHave someone to help find truck or at least point to the location
Mary PVery friendly & helpful business. I will definitely rent a U-Haul trailer from them again.
Kathryn Svery friendly lady who checked us in and directed where to park the trailer.
Jon JGreat c/s from lady at location.
henry cMy previous review was 3 stars, but a subsequent encounter with the staff was very good. The exterior of the drop-off point is an auto salvage yard, with lots of rusting hulks; would be better if they could clearly indicate a section of the lot for rentals. And signage is brusque - 'No trespassing! Don't touch the trucks!" Not welcoming. But the staff, in person, was very helpful.
Dennis BGreat job
ronald tdesignated parking for drop off after hours
Billy pSmall but efficient operation.
John SThe folks at DC Auto were professional and courteous. Very easy and fast to rent the trailer. Overall, an excellent experience.
craig wOnline ordering is sometimes confusing.
Jerry BGive better discounts when trucks are returned within 2 hrs of use.
jessica dJim was a great help!
Michael DAt time of rental be more specific on return location as requested by renter instead of Uhaul selecting return location in destination city
Herbie MRien
louis aVery kind staff and quick turn around. I do wish the truck had had more gas in it. Capitan is very remote and I was driving to another remote space, with only one gas station on the way. I filled up in capitan because there is often not even cell service where I was traveling to. I wound up putting $50 worth of extra gas in your corporate pocket because I had to make sure I would not run out of gas on a back road. I just was told I was out of luck. Uhaul should consider how they could assist with issues like that. I would have been content with a future rental credit. Now? I'm considering what other company I can use that doesn't profit over a situation that I had no simple way around.
Jeanette INo hassle drop off.
Forest KUnlike the Lewisville location this service center is excellent
bruce mGood job
Jerome VThe location was full of equipment. Not sure we're the next customer could have left their equipment.
Ron MI was not informed on totality of charges. Especially fuel charge. Clerk who answered phone May have been busy, but was not pleasant at times.
Bob WVery helpful throughout the entire process! Would highly recommend
Daniel DU Hauls "pick up by phone" failed again. Could not upload pictures for proof of purchase. Operators of service had to be called in, on a weekend, from their home, to complete transaction. If you advertise this option, I would think that it should work. The local operators are super nice and helpful, which is a lot more than I can say for your "phone" operators. I think I was interrupting your phone operators breakfast.
James MS.O.
Arthur MImprovements? None. The operators of this location are really nice folks. Very pleasant, very efficient and a pleasure to deal with.
Stephen FNot a thing. Service was great.
stephen fPerson who checked us in was very personable and the process was very fast.
Michele MGlad to have a uhaul rep close.
Fred BI could honestly think nothingThe lady that helped me I in getting it was delightful, even hooked it all up for me. And was easy to drop it off, really quick.
ronnie lBetter location identity
Earl B