Le client n'a pas laissé de commentaire.
JOE C
Customer Reviews for Farmers Exchange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Everything was top notch!
JOHN DMake sure that the keys are in the right box.
PETER JEverything was top notch!
JOHN DNot much, Service Great
Manuel PLower the cost
John SBetter prices during the week.
TOT AThe only issue we had at pickup was the key got jammed in the lockbox. It was cold, rainy and wet and it took us about 15-20 minutes to get the key (keychain was lodged preventing the door to slide open) out. Otherwise no issues.
Andrea JThe employee who attended us was super nice and went out of his way to make sure we had what we needed. Very helpful.
Esmeralda SReally nothing! The customer service representative was absolutely gracious and professional. The rep was really personable which I appreciated and yes I would recommend this location to anyone. Bobby B.
BOBBY BJerry was extremely helpful when trying to make sure that they had a trailer for us to rent
MICHAEL SWas an awesome experience ⭐⭐⭐⭐⭐
JESUS RPerfect Satisfaction. You need more Jerry's at other locations in Kingsville or . So professional and knowledgeable and took his time. Always courteous with every phone question I had. Loved my experience
JOSE GDrop off location was easy to get to and was able to drop off after hours with a safe drop box for the key. Received confirmation the same day that my rental was complete and there was no issues.
JOE FFirst time renting a U-Haul and it went so smoothly
PHAEDRA VGreat customer service!!
SAMUEL CEverything was excellent from being tended too, service and location 🙌🏼
EUSEBIO VReal professional… I do not know how can improve
ABEL MAwesome customer service
Peter MThey are very nice.
Luis RVery easy to drop off trailer. Large parking lot made it easy to drive thru and drop off.
Anthony MGreat customer service and good equipment
Jesse GThe person running it was very helpful.
fernando sWas charged for insurance on trailer without being asked, plus trailer already had insurance from uhaul as part of the equipment distribution program.
Federico SNothing great job keep up the good work.
james vMAJOR PROBLEM: I HAD TO RETURN THE TRAILER WITHOUT USE... The front part of the trailer was to high and couldn't accommodate the 2016 Dodge Dart. There would have been major damage to my vehicle. The trailer would have to be modified to accommodate the front lower bumper area... I WOULD LIKE TO REQUEST A FULL REFUND... Thanks for your help...
Rafael CGreat job!!!
eric CCustomer service was beyond amazing! Best place by far I have rented from
Bonnie MGreat customer service.. Highly recommended
Karey BVery professional and respectful!
Adrian CBest U-Haul service I've ever experienced
James DBest customer service I've ever had at a U-Haul location
James DCustomer Service was great
Guy EThe gentleman at this location was very professional and kind. He made sure we had what we needed before we left and was just as helpful when we returned.
Cheryl SJerry and Jennifer at Farmer's Exchange In Kingsville are awesome! Very knowledgeable, incredibly helpful and always friendly.
GARY rThis is the way UHaul locations is should be operated. Quick, smooth and friendly!
Brandan RNothing else you does a fantastic job
shermain tExcellent service à la clientèle.
Eleuterio SThe lights were not working due to a wiring issue on my vehicle. The guy who hooked up the trailer said stop by autozone, they can troubleshoot it. Autozone said we don't do that. I called the 1-800 uhaul number and had to go to corpus christi to get someone to look at it. They "fixed" the problem but still isn't working correctly. It would be nice to have a number that can give accurate information to troubleshoot issues.
Charles GI actually reserved the U-Haul at a location in my hometown however had to go to the destined 30-minute location where the trailer I reserved was actually at. I did like the service at my hometown area and did enjoy the service from the U-Haul location where I had to actually pick up the trailer. However, I was not informed ahead of time that this was going to occur. I had to make a trip out of my reserved Hometown location to an area 30 minutes away. May be a good idea to inform the clients that they may have to pick up the reserved trailer/truck at another area location.
MELISSA REverything that was done was the best possible service. This was an example of 100 % satisfaction of service.
Wesley RI did not encounter the personnel, but the 24 hour contactless drop off was very easy.
Steve KOnly one guy does the uhaul process had to call to let uhaul know I turned my rental in becuz he was not there very inconvenient the old man dnt know wat to do never happen before y is there only one personnel wasn’t even there
Joann AThey lied to me and told me they were going to give me the money the next day cuz I told him I needed to pay the guys that move me and they said yes we are I'll help you out and I'll give you the cash and they lied to me unappreciate that at all. Now they're telling me I have to wait five business days that's wrong of them to lie to me
Diana BEverything was good.
Jerry RAwesome great service and attention.
Armando DPeople from Texas to Oklahoma were very personable and as welcoming as iT can get!!
Clint RThe owner was super nice and helpful. Showed and told me everything I needed to know.
Mohammad SAbsolute garbage Uhaul company is. We reserved a uhaul on Monday for a Saturday use. 1. The pick up location in Mercedes had no clue we were going. 2. Uhaul decided that to change our pick up location in Corpus Christi without our knowledge. 3. Corpus Christi is 2 and a half hours away from our original place. 4. Kept telling us there was nothing for them to do to get us on the road. 5. Finally was able to talk them into finding me something due to our reservation confirmation. And they found a place in Brownsville. An hour and a half away from the reservation location! Will never use Uhaul again. Unacceptable! Kept making excuses that I had the wrong phone number and wrong email on file yet I had the reservation information and many email helpful tools to get ready for my move! Unorganized and doesn't have any communication with their customers or subcontractors.
DaniElle N