I returned the trailer I one 24 hour period but got charged for two days
RICHARD W
Customer Reviews for Four Points Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The brakes were terrible. I was scared to death going down the grape vine. Pick up was a big hassle truck was dirty
Michael Fvery personable, friendly. Equipment was is good shape. straps not frayed safety chains in place and attached well. overall positive experience. Merci.
JAIMIE EFriendly! Efficient! Felt like a neighbor.
DANIEL BVery helpful and good people on site
SHAWN BExcellent and professional customer service
DINO CEquipment had debris and dog hair but was usable and suitable for an immediate move. Thanks for your service!
LARRY RKeep up the good work.
THOMAS CGreet the customer when they roll up, bring the paperwork to them in their car so they don’t have to get out of their car
JOSEPH NExcellent service à la clientèle
MIGUEL RJust one thing check and see why the truck was shaking when I was punching the breakers.We don,'t want anybody to get hurt.Other then everything was okay.
HERMINIA GEverything was great, had no problems.
MICHAELA CExcellent service à la clientèle
JUSTIN Gnothing, I believe it is appropriate for the area we live.
ROBERT OReally friendly and Exelent service highly recommended
Miguel RThe location was closed , so I didn't intetact with personel. I lefted the truck outside location per instructions
SABRINA BFriendly service agents were very knowledgeable and thorough and ensured my safety.
PHILIP OFriendly service agents were very knowledgeable and thorough and ensured my safety.
PHILIP ONothing at this time
John WService was unacceptable. The person at the register was rude and disrespectful. Even to the point of using foul language. This is not a way to treat customers. Will not rent from this place again.
GABRIEL AEasy transaction! Definitely recommend location!
GERARDO MAwful customer service!
Amy BVery nice. it is old school. Love this place
Fernando SAgents rude, need to be educated in dealing with customers.
Arthur VVery nice people work here they actually care about their customers.
KRYSTAL WThe truck was smelly and had a really bad odor in the cab. Also, I didn't have instructions if I came after five to leave the keys so I assume I was charged another day. And I did not get a receipt I was told one would be emailed. I wanted a paper receipt.
waunette cAll the workers at Four Points were very kink and polite.
Just RWe experienced a dela and the UHaul Team was very helpful and supportive
Tracie NAwesome as always!!
JOSEPH AThe people were great.
Richard BNardo is an awesome guy I definitely recommend
Tiffany DOwner a was rude and condescending. I suffer from MS symptoms and he mocked me . In addition, he did not have the cargo van I had originally asked for.
Eddie GExcellent costumer services .. ppl at 4 points feed location on Palmdale are really helpful..very friendly.. Thanks a bunch..
JORGE AI love this place everyone is so nice and helpful
CESAR GThey are excellent people!!!
KIRk MNeed rental trailers more closer to Lake Los Angeles ca
GUILLERMO AThe location was very close to my house.
PETER LNo problems with this location. On the other hand, the pick-up left a very bad impression with me
Renee NExcellent customer service, will definitely be back when needed it
DANIEL AI left a very expensive flashlight ($80) in the cab. It was never returned to me.
Roanna LGive free stamps with the number
micheal rAlways GREAT Service!!!!
JOSEPH AQue nos den más información a los clientes sobre todo de la aseguradora yo agregue aseguranza pero no me dieron ninguna información sobre en casó de accidente lamentablemente tuve un acidente y asta ahora no he podido reportarlo por favor alludenme.
MARIBEL SNo comments.
Julio MQuick service too
Nathan MThe windshield was filthy and there was no water or windshield cleaning fluid in the system so when we went up a series of Hills into the sun we were totally blinded and had no way to clean the windshield. It became dangerous. They should always check this and clean the windshield before renting to a customer.
Laurel FPolite personal
TOMAS MAppreciated that I was able to return the truck at Four Points Feed in Palmdale. The guy who received it was nice to us. When I called to ask the detail of additional charge to my credit card, a worker gave the information I need. Thank you. Maybe you can give a discount or credit to repeat customers like us. Merci.
Timothy SDark, big dogs barking
Eduard ARecomm
Troy JProblem started at pick up. Our reservation was for a 26" truck. I received a confirmation call two days before the pick up which was to be at 9am in Palmdale. We arrived to the location and no truck was available. Called around and there was to be one at 11:15. That did not happen either. As I had hired people to help us move I had to rent a 15" truck. What could have been moved in one trip took three and cost me additional 250 miles. The truck was in a bad shape, ac did not work. What was to be an easy move became a nightmare. Everything delayed, a lot of extra money spent and overall service was to bare minimum. Pick up locations were in bad parts of town, one even seemed like a junkyard. I hope I will never have to use Uhaul again. Nobody, nowhere cared.
Paul JI passed this entrance the first time driving by since it's entrance is kind of hidden. The general store is where I went to turn in the key and we were in and out pretty quick. The store cat was very friendly. We ended up washing the front of the uhaul but couldnt get to the top. We had a lot of bugs. We wernt charged for that. We also got a call the day before we had to turn it in to see if there were any questions. That was nice cause I did have questions.
Jessica Bover charged twice in less than one week
Belinda B