it's a run down gas station with one person working who also has to manage the deli, sandwhich making, and cash register.
jennifer K
Customer Reviews for Joeys Pizza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Courteous and quick service.
CHARLES WThe woman at this location is awesome
Pamela BSeverely disappointed with my rental.
JAMES WALL went beautiful.. Woman was excellent!
SUE SThe lady that helped was quick. She asked a couple questions. Checked the truck for mileage and fuel. Looked the unit over. I parked the truck where she said to park it. Done. I am very happy with the return process.
David WJoey's service station / Pizza has fuel right there to refuel before turn-in.
Gary MGreat Service chris was great and so was the uhaul service person on the phone I think name was Greg.
Charles FUHaul is a great project and your help are great!
dale sJoey's was great. Uhaul as a company provides terrible customer service through thr reservation system. My reservation was cancelled twice and the person that I spoke with wouldn't look at Hillsboro as an option. I called Joey's directly and made the reservation without the hassle of dealing with the rude uhaul telephone customer service representatives. Thanks Joey's, You Rock!!!
Timothy SVery smooth transaction.
BRIAN RExcellent service, very helpful. Thank you.
GERARD GThe service was extremely slow and the employees seemed like helping was an inconvenience.
Skylar MThe cashier who is in charge of uhaul rentals is very rude and unfriendly. She acted as if my uhaul rental was an inconvenience to her. I will never rent a uhaul at from this particular location ever again.
Tammy DChris was extremely professional, helpful, courteous and Very nice and personable.
Richard BThe people here were very courteous, helpful and pleasant to work with. Everything was explained ahead of time and they made the process quick and simple.
Dennis MI was very frustrated to have driven over 30 miles out of the way to pick up the trailer that wasn't even there,. The location did provide a bigger trailer at the same price, which was nice. However, I was supposed to hook it up by myself, which was impossible due to the weight. We had to wait to find someone to help. What should have taken 10 min took almost an hour of my time.
Rosanne EThey were rude at pick up and didn't even acknowledge me for at least 15 mins and the guy was literally sitting right at the counter. So therefore we were late to start packing the uhaul, which cut into our time having it!! I will never pick up from that location ever again!!
Breah MTail light out
Randall MI needed the truck at 9 Am. U-Haul set me up for online check in. Joey's Pizza doesn't do online check in even though I was scheduled by U-Haul to do so. During scheduling, U-Haul told me there would be someone to check me in at 10 Am. No one could do it till 2 Pm. I had to load and unload the dolly and moving pads.
Steven ZNothing! Everything was a breeze!
LARISSA TThis is the last UHaul dealer in the Hillsboro area. So we don't have much choice. The cab floor was muddy and the bed had not been swept. BUT...the truck ran great, was easy to handle, and got 7,5 miles per gallon. I would certainly use U-Haul again.
Greg RThe price I was charged on my card is not correct please investigate
George RThe service was excellent but I had to have it back by 1pm for a transfer and it wasn't even picked up. I would have liked to get my money's worth.
Jessica HThe girl was surprised I didn't have anyone with me to unhook the trailer. I was surprised that she expected that of me. She did offer to help me. But then a guy came along and took care of it.
TERESA BThis location was very nice to work with. I would lease from them again.
june tI would recommend this location if you live in the country near it. Otherwise, there wasn't any reason to drive that far to get to it.
Thomas MImprove the Wi-Fi connectivity at the drop off location
Thomas BThis is not where my phone told me to return my truck when I got back to hillsboro. So I'm not happy about about this return
Amy BFirst stop over overcharging people . I had to pay 40 exter for no reason . The woman did my rental was very rude . Do not give joey,s pizza no U-Haul business . I called the district manager an told him what happened an was overcharged . I would not recommend renting anything from Joey's pizza .
john RThe staff was friendly and very helpful.
diane sRien
Gary LI got charge almost $50 43$ something for only going over my milage by 12 or 13 miles and was told on the weekemd its either 65 cents or 99 cents so please tell me how i got chathed so much?
Josh GEquipment worked flawlessly which made it all a little better. Office friendly, courteous
Steven SThis location was amazing and very accommodating! However,I had origanally reserved a "guaranteed" rental that was cancelled. No 50 dollar credit was given.
Timothy PBetter cell/internet service.
Barbara SWasn't a quick pickup.
Jane WOnly problem was. No appliances dolly, really needed one.
Sandra RThe folks at this location were trying to be helpful. Their printer was not. I wish your policy was to pick the truck up full of gas, and return it the same way. When we picked it up, it had three-eighths of a tank. Not knowing how much the trip would take, I filled the tank (Seventy plus dollars worth) and ended up turning the truck in with at least three quarters of a full tank. U-Haul got the best of that situation.
Greg RHave help or jack to lift trailer tongue. It took 3 people to lift it. Connection did not occur for 20 minutes. Must have lifted it 7 times or so.
Jamie BFix issues that a broken on equipment
Mikey PThe self check in/out app is crap. Locked me out of my original reservation (0600 and arrived 0604) and then sent me to a return location that was 10 mile further than my original return location and charged me the extra miles. Won't use again and has turned me off U-Haul in general.
Anthony LTruck ordered was unavailable, so had to settle for smaller truck.
RANDAL LThe check in process was to involved. All the information was done online. There needs to be a better way of doing this.
Sharon STruck smelled inside but ran great. The bed of truck was dirty. Worst thing they did was charge me for 2,5 gallons of gas even though I returned it with same amount that was in it when I got it
Herbert WThe gal that took care of us was great. She made it work when I thought it wasn't going to. Merci
Theresa HThe staff was excellent and friendly.
ONeil FThe employee seemed unaware we had rented the UHAUL online and kept repeating herself that it HAD to be back by noon the next day which we had planned to do! She had never done an online pick up. So if you offer a service make sure the employee knows how to complete the task. Without being rude!
Corey BI had a reservation for a 26 ft truck at 6am for a mobile check in. I arrived to get the truck only to find no internet service, the owner of the store who said he could not help me and no contract. I spent almost 2 hrs on the phone, with shoddy service, trying to talk to U-Haul. I was hung up on 3 times. When I finally talked to a lady from the Cincinnati office, she told me to just take the truck. She apologized and said this shouldn't have happened like it did. She said she was going to credit my account. When someone from the store finally came in that had anything to do with U-Haul, they told me they don't even do mobile check ins at the their location. This was a huge hassle and made me 3 hrs late for my pickup. I will look for a better option next time I need to rent a truck. As of right now, I paid full price for a most unprofessional and chaotic service. I don't need that.
MARK BU have very bad phone service out there.
Kendra B