Customer Reviews for Mail Boxes & More
(U-Haul Neighborhood Dealer)

1 972 évaluations

210A E Chicago Ave   Westmont, IL 60559
(E of Cass st)

(630) 323-7622

Heures d’ouverture

  • Mon-Fri: 9:30 am - 6 pm
  • Sam : De 10 h am à 4 h pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(630) 323-7622

210A E Chicago Ave
Westmont, IL 60559
(E of Cass st)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am - 6 pm
  • Sam : De 10 h am à 4 h pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G 
Évaluation :
4

Very competent employees, kind and helpful. I will definitely use it again!

Karin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M 
Évaluation :
5

We could not be happier with the service and equipment we received. Highly recommend the 210A E Chicago Ave Westmont location.

PAUL P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TENEIGER H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TATIYANA O 
Évaluation :
5

Aviv is an outstanding service provider. He runs a very reliable service business. Highly recommend his services and business. Ron Wanless

RONALD W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN S 
Évaluation :
5

all the photos and on-line stuff OH MY I'd rather go to a place that is open - thanks

NANCY W 
Évaluation :
5

This beautiful couple work day and night. I recommend them to everyone.

JANA K 
Évaluation :
1

The truck was absolutely filthy in the cabin, the previous person spilled a larger coffee all over the dash. Also, the back cargo area had various plastic and cardboard. I kicked out the larger pieces of the previous persons cardboard, but left a few. In addition to having to drive a disgusting truck almost 300 miles, I was charged a $25 cleaning fee. I called to inquire about the fee, but the call was not returned as I was told it would be. I will not rent from this place again.

MICHAEL R 
Évaluation :
5

Nothing, the owner of this location is the best! He is super helpful!

MICHAEL H 
Évaluation :
3

I had to switch to this location after a 20' vehicle i reserved was not available at the location i reserved it at. This happened to me last time I used Uhaul. You need to change your process to let customers sooner if their reserved vehicle is unavailable.

DARREN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G 
Évaluation :
5

Excellent service

VISWAJITH V 
Évaluation :
5

Customer service is the best!! Thank you so much! Equipment is new and updated :)

Stacy K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMSES V 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel P 
Évaluation :
5

Aviv is fantastic

MATTHEW G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL C 
Évaluation :
5

The after hours checkout is horrible! It takes at least 20 minutes to do it because of all the picture downloads. Why can't you make it easier?

STEVEN L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vonquatia C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mathew F 
Évaluation :
2

The keys were shoved in there and prevented me from opening the lock box. There was trash from the last person in there. The vehicle had some weird remaining gas left over that was imposssible to fill it up to so I wasted money returning it to more gas than it originally had. Stupid

Trevor F 
Évaluation :
5

I've rented at this location several times for interstate transport. Never had a problem.

CREIGHTON M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RYAN L 
Évaluation :
2

I asked for 24 blankets, a couple of days before the rental was going to be picked up, they asked me if 12 would be ok, to which I agreed. Upon pickup, I discovered only 6 blankets, and 2 additional dollies, which I did not ask for, and an almost completely empty tank of gas. I was charged for the additional dollies, and I had to get my own blankets. I was informed by the representative that if I read the fine print, uhaul doesn't guarantee any accessories, and that normally you would have to pay for the additional dollies even if you didn't ask for them. Very disappointing. However the representative who helped me out was pretty good. But I shouldn't have to be calling to be refunded.

MICHAL M 
Évaluation :
5

This was a great place! Very helpful and clean! It made my move a breeze!

JOHN K 
Évaluation :
5

Only improvement would be the app itself. Buggy and hard to move through

JONATHAN H 
Évaluation :
5

I love this Westmont UHaul location and would recommend to anyone. I have rented from them many times and the service and equipment is always top notch.

ANDREW B 
Évaluation :
5

Customer service at this UHaul location was outstanding!

Eric U 
Évaluation :
5

Go over the button to turn off the hauling mode

TERRENCE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JURGITA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER C 
Évaluation :
3

Truck was dirty and tires were soft so had to fill them with air. Truck ran poorly throughout the trip.

Brent R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANA K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH H 
Évaluation :
5

Always great local friendly service, accommodations, and equipment for all needs always exceeding customer expectations at Westmont Uhaul on Chicago Ave.

WILLIAM H 
Évaluation :
3

I have to thank you for having equipment ready when people need it. That being said, the windows were dirty, the wipers were in need of replacing, and there was a leak in the storage area of the truck because some of the boxes were wet when we arrived at our destination.

Kerry R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARROD S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REEM K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAKSHAL S 
Évaluation :
5

All Excellent! No issues

CHARLES T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SOTT P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam L 
Évaluation :
4

Offer roadside assistance

KENNETH M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY H 
Évaluation :
5

Very friendly and nice people.

MICHAEL C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victor K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EMMANUEL S 
Évaluation :
5

Continue with your excellent service.

WANA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK M 
Évaluation :
5

This was my first time renting a cargo van from Mail Boxes & More. I was so impressed with their friendliness and professionalism. They had a large selection of trucks. My reserved truck was waiting for me when I arrived. Great place and I would definitely rent there again. Thank you U-haul for great customer care!

STACEY D 
Évaluation :
3

i reserved a truck at downers grove for 12pm on Sunday 9/1/24, after 20 minutes on hold i was redirected to Westmont because my truck wasn't at Downers Grove. the truck i was giving had a shattered mirror on the passenger side and check engine light on. on the phone i was told that i would receive a $50 refund because my truck wasn't there as promised. also, i was charged for a hand truck that wasn't there. the gentlemen i spoke with on the phone was very helpful

Dennis R 
Évaluation :
5

Everything was as per my reservation. U Haul made sure to have a truck available when the reserved truck wasn't returned as scheduled.

STEVEN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RADOVAN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMR M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BAMBI J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT A 
Évaluation :
4

Bigger signs for uhaul drop off parking

Jordanny G 
Évaluation :
4

No personnel - just drop off with the app.

JANENE B 
Évaluation :
5

Very nice location, friendly & easy rental.

CHERLE L 
Évaluation :
5

Great people to work with!

STEVEN L 
Évaluation :
5

Always a pleasure working with this Location. They never failed to come through when we need the trailer once a year for our vacation trip.

bill n 
Évaluation :
5

Excellent service and trucks

Nancy P 
Évaluation :
5

Excellent customer service when picking up the truck and great service! Keep it up!

Pupungatoa F 
Évaluation :
4

The truck had a mirror that couldn’t be adjusted for the driver’s height making it dangerous to drive.

Krisztina R 
Évaluation :
5

Everything was great and the associate at this location was also great

Elnora W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trudi M 
Évaluation :
5

The owner was so friendly and helpful!

NANCY M 
Évaluation :
5

Don't park the truck backed up into bush that makes it almost 99 % impossible to see the license plate and so close to the next truck that I have to pull the side mirror in to pull out of the spot. There's approximately 2 dozen other spots why do it like this??

Heidi B 
Évaluation :
5

Good folks. Fair. Reliable. Equipment does the job.

Milton S 
Évaluation :
4

the videos about returning the truck didnt mention anything about refueling. also, the return process was extremely glitchy and i got kicked out multiple times and it took a half dozen or more times for me to take a picture of the odometer and gas gauges before the picture actually got accepted

Valerie B 
Évaluation :
5

The rental pickup location is always very good- we use this location regularly as they have well maintained and clean vans, in addition to pretty decent availability for equipment as long as you book out far enough. Purely for the rental pickup location 5/5 - we will be back again. The problem that I have when using Uhaul for Truckshare services - the Uhaul app rarely works -> Uhaul customer service rep even said to not use the app (and uninstall) and use the mobile web-based browser pickup forms instead. BUT even with the online forms, I have now had 2 rentals where I have not been able to fully complete by return due to "payment processing error" (apparently a known issue??). So then we will get through 90 % of the return, unable to finish processing the payment, and have to wait until the next day for the location to finish our return and process the credit card payment. For a company as big as Uhaul and how they promote the "ease" by using the app - the system is ridiculous, especially when taking an HOUR with customer service rep on the phone to even be able to just pick up a rental through the truckshare because the pickup system wasn't functioning correctly. While in theory, the Truckshare is a great idea and very useful for late/early rental pickups, the reality of the Uhaul remote truckshare system functionality is 1/5 star customer experience.

William U 
Évaluation :
5

Nice experience overall. Easy and pleasant

Scott H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE C 
Évaluation :
5

The lady was so helpful. Good amount of gas in truck. Super clean

Danielle S 
Évaluation :
4

The trans was not working

Parosh S 
Évaluation :
5

Husband and wife team awesome customer service

Yvette D 
Évaluation :
5

Service was incredible!! They treated me like family and went out of their way to make sure I was satisfied and got what I needed to make my move a success. I have used them before and I will use them again and make sure I tell all of my friends and family about them!! Thanks again - Taft

Taft L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee F 
Évaluation :
5

Incredible customer service! Tammy was very kind, helpful, knowledgeable, and went above and beyond to help us attach the trailer. Our trailer was clean and well maintained as well. Would 100 % recommend this location to anyone looking to move their stuff.

Sofi T 
Évaluation :
5

Great people, perfect service, nice fair price. Just doesn't get any better.

TIM A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HUGO N 
Non les évaluations ont été soumises pour cet établissement.
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