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SUSAN N
Customer Reviews for Personal Mini Storage Apopka
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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MS Kim is so sweet nd kind!Thank u for being so generous!🌹🌹
CINELLA PSo quick and easy!
JASON MGreat people! Fast service.
Mikhail DThanks for everything….and I STILL HAVE MORE BOXES 😭😭😭
TEQURITE DNothing, Excellent service
MELVIN RI had an awesome experience at this location, and the customer service is 5 star and I would like to use this location for all of my rental needs.
WAYNE CThe person helping us with the rental was amazing. I am a jerk and forgot her name. She was so helpful, friendly and really just made the stressful experience of the move a much easier one. I was impressed by how clean the truck was as well. I will rent again and recommend.
EDWARD SFor starters…had a very low tire and had to find an air pump that would work on the double axel, thank goodness it was a double axle, then The AC kept going in and out. Get tree grown ass men in the cab after working and sweating with NO AC and drive 2 hours, see how you enjoy it. I won't be back…and we rent a lot of U-Haul's for the business we do.
JOSEPH SEasy pick up process. Truck was available as requested. Truck was clean and all additional equipment was inside.
CAROL TGreat staff
Mark GLady laughed at me when I mentioned the reimbursement issues. Gave me the wrong uhaul number to get help
Daniela IExcelente service
Moralba MNothing. The woman at the location was super friendly and helpful
DANIELLE COffice staff was courteous and knowledgeable
Victrina MGreat customer service!
William SNothing.. customer service is excellent
Latonya RWhen I walked in to get my U-Haul keys & paperwork she was all ready and prepared. Signed my paperwork and she handed me my copy and the keys. Told me exactly how much gas I needed to fill up before returning it. Great communication. Very Friendly.
Sheryl MI had a nice respectable young man receptionist but as far as the truck rental it was a sure nightmare in desperate need of maintenance it was a rainy day the guitars need to be replaced when coming to a stop the truck slid a couple of times it's in desperate need of a alignment I feel like my license in my life was at state driving that vehicle but I had no choice my U-Haul was closed for that day Sunday and my furniture had to be moved I should have been conversated it made no since to complain I don't think nothing would be done about it anyways but for the next rental on that truck I pray for their safety sincerely Mildred Early....
mildred uVery nice people and the service was great.
Glenn DAlways a great place to go to. Friendly and great service.
Bill RLisa was a joy to work with, professional and friendly. She is an asset and I will happily be using this location for future rentals.
Sherri LI'd like to say it's a Pleasure doing business at the Apopka Personal Mini Storage.Mrs. Kim and Mr. Mike are the Best and go above and beyond to meet the needs of their customers. Continue doing what you're doing
Andrea BExtremely friendly and cheerful.
Wesley DKim and Mike are fantastic!
Cory HKeep doing what your doing!!
Terri KAs always, the service with a smile and quick check in was excellent.
Daniel EIt was frustrating the gas was not full, which resulted in me paying for more gas than necessary to fill the tank.
Brian AVery helpful and courteous
NASSAR SPerfect turn in experience. Staff was cheerful and I had no issues at all. Merci.
Peter VGreat service and very helpful owners
Rachel BThe district manager was extremely helpful & professional. I'll definitely rent from this location again.
NEHEMIAH WThe owners are great.
JORDAN KVery friendly and helpful staff.
JEFFREY HNo improvement needed , they were super friendly and helpful. Equipment was very well maintained.
BRADLEY Struck was clean, but was very rough to drive. Was very concerned about truck making the trip. It made it, but with A LOT OF VIBRATION. Possibly from from tired not being balanced or rotated. Tread showed very uneven wear. Would not have accepted truck if I had any other options.
Melvin HThe staff was friendly, quick and helpful.
MICHAEL OVery easy
DAVID HVery friendly staff!
JOHN SQuality Control in the "movers helpers" department. Both loading and unloading phone numbers I was given by U-Haul had voicemail mailboxes not in service. I paid for movers and received ZERO movers. Then I had a 45+ minute runaround on the phone, where I was placed on hold and transfered FOUR TIMES! Before you post a moving company on your movers list, how about checking to see if they can actually be contacted with the number you provide!!!!
THOMAS CVery nice people running the store
JAMES BContactless pickup and drop off was not great! The mileage and gas were off when I picked the truck up and even though I logged with photos. I was still charged for 35 extra miles. Truck was dirty, drivers side door did not open from the outside! That is a safety hazard! Attendants were helpful and pleasant though at that location.
Vedanta SSuper friendly super fast… you guys rock!!
ROBERT HThe vehicle needed maintenance. Warning lights were on for two different malfunctions an or service. It was the only truck avail so I had to chance it for a short distance move. Also the truck was shaking once it attains 55 MPH. Other than that customer service at check in/out was amazing.
CARL SThe drivers seat had a big piece of tape over a hole in the seat and with the heat it kept coming off and sticking to my leg. Uhaul needs to fix this please.
DARLENE HMy GF used this location for a couple of years as a storage facility and the managers are the best and friendliest.
Robert SCustomer service sucked.
DONNA TService wasn’t good, it took over 25 mins to get our trailer and we were the only ones there!
Emily Afriendly accommodating services, experienced and knowledgeable staff, explained equipment patiently and thoroughly, fast service, highly recommend this location
ROYICE Rif the managers continue helping other customers as they did me you can't improve excellence.
Charles SThis was an easy transaction, truck was ready and check-in was fast. Wonderful to deal with
RUTH NThey are awesome and I’ll be back again!
Max SFriendly staff made getting truck nice and easy.
CHRISTOPHER BGreat service, very helpful and friendly. Truck checkout was done very quickly. Would highly recommend this location for anyone looking to rent a truck from u-haul.
MICHAEL L