Good service clean place nice service
RONI A
Customer Reviews for Real Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Hector Gnull
Hector Gnull
JOSE Snull
FRANCISCO VGood service clean place nice service
RONI AHad trouble connecting to 5alk to u hayl rep
RICHARD KPutting a ramp on the 8 x 12 unit.
Lynda Sgreat service
oscar cExcellent! Clean and easy to find. Very spacious & accessible.
DORA REverything was PERFECT! Thank you
KIMBERLY EVery good attention from the staff, especially from the lady who serves the customer. Respectful and professional.
MAIKEL CThe customer service was so good quick and easy it made it an extremely pleasant experience.
Michael MCustomer service there's a problem when you reserve a truck for a certain day a certain size and a certain location because of where you live that's what a reservation is for my reservation number was 98625548. I reserved a truck at White lumber I live in Laguna Vista, the truck was supposed to be in Port Isabel. All U-Haul company changed my pick up point which was more mileage away I was charged for. . I reserved it because of where I lived and I didn't wanna travel 15 to 20 miles out of my way to pick up the truck.. I thought that's where the reservation was for so you could have a truck so I had to travel out of my way to pick up a truck a bigger truck than I wanted. Your service went downhill remember years ago U-Haul people would deliver the truck to where you wanted to get it to pick it up most likely will never use U-Haul again thank you very much. I spoke with the managers in Corpus Christi and they still couldn't help me improve your customer service knowledge them down in the valley. They must not care down here cause I lived in another place and pick up and service were great , when I reserve the truck in that town that particular place I got the truck I wanted not having a travel somewhere else to pick up a truck, but I did not order. Have a nice day. Have a nice day.
FRANK KThe address given to me for return has been closed for a good while. It is as pretty annoying …. And inconvenient to waste an hour to find it and then have to find another locale in Warrior
KAREN PGreat customer service!
Marcus SOut back where you unhook trailer is unpaved and very rough & bumpy due to tire ruts. It's an unkept field basically & tough on your vehicle bouncing up and down.
Michael WMisleading information & complicated process
Talia WEverything went smoothly. App froze during after hurs return.
Juan CThe manager was extremely helpful.
Christopher H