Customer Reviews for Socotra Halal Meat & Grocery
(U-Haul Neighborhood Dealer)

Évaluation :

2

Why i was charged additional the next day??

Évaluation :

3

Ensure cleanliness

Évaluation :

5

Service was exceptional

Évaluation :

4

Excellent Service.

Évaluation :

5

It was great and Khalid was a good help

Évaluation :

5

The driver side mirror was cracked and I couldn’t see very well making my driving a bit dangerous.

Évaluation :

5

I didn't receive my receipt through email. I would like it.

Évaluation :

3

Why I have to pay coverage $16? Can I get a refund for it? Call me back at 7789262907 Thanks!

Évaluation :

5

The probational

Évaluation :

2

1. I waited 25 minutes for help from the associate, but he didn’t assist me until he had helped every customer in the grocery store. 2. The check engine light was on the entire time, which left me worrying since the car has a lot of mileage and I need to take long trips.

Évaluation :

5

The staff is helpful and efficient. The pick up process is less than 10 min. Thank you for his kind reminder on refueling to the same level and the drop off time. We have no additional charges. The truck itself is in good condition, clean interior and everything works perfectly. Highly recommend this location to people who do not want to deal with the apps pickup/return, since the staff here will take care of everything:)

Évaluation :

5

I had a fantastic experience with U-Haul. The vehicle was spotless, well-maintained, and ready for use. The vendor was exceptionally friendly, professional, and easygoing, making the rental process smooth and hassle-free. Their excellent customer service and attention to detail truly stood out. Fortement recommandé!

Évaluation :

5

The staff are very friendly. I will reuse their services again. Merci.

Évaluation :

5

It was really great and always a lot of trucks available at this location. The manager was generous enough to teach the general mechanics of the truck to get it started and all.

Évaluation :

5

There was too much pets hair inside the cabin. It was smelling too bad as well. It should be nice and clean inside the cabin before giving to the customer.

Évaluation :

5

I arrived right on time for the drop-off time and did not put the limited required gas for the truck. An employee at the drop-off location asked the next customer if it was ok, and they said it was ok.

Évaluation :

5

The windshield was very dirty

Évaluation :

4

We had planned to pick up our truck on Friday night after hours but it wasn't set up for us, so we had to make an extra trip back the next day. Other than that everything went great, thanks so much.

Évaluation :

2

The vans brakes were dangerous.....either on or off and very little in between. It was also very noisy and there were no tie down straps in the back.

Évaluation :

5

Always a pleasure to deal with Boss Hala. Great butcher and dry goods shop, too.

Évaluation :

5

Vehicle was ready at appointed time and they were patient to answer all my questions.

Évaluation :

1

Made reservation5days ahead but no one was there and no truck. Called was told to go to another city to pick up truck. Sent me one invoice but charge me twice on my card. Never deal with company again

Évaluation :

3

have a bigger sign was very hard to find. I have a huge issue I would like to discuss with someone please!!!! Dan 1-204-823-2950

Évaluation :

4

Thanks, give me discount next time.

Évaluation :

1

The responsible for receiving the car did not check, told it was all good and that i could leave. First I receive the invoice all good, but later i received another invoice because they added a cleaning fee. I transported a mattress, that was no cleanning to do. I know it is my fault for not demanding the person to do all the check-out list, but they were very unprofessional (to say at least) on adding charges.

Évaluation :

5

Please improve the mobile app it is laggy as hell on iPhone

Évaluation :

3

They person told us where would can park the truck.

Évaluation :

4

I didn't receive my receipt last time i use uhaul. Please update.

Évaluation :

4

What DID irk me with the rental was the extra fuel charge. It was just under a half tank when I got it, and it was just under a half tank when I dropped it off yet I still got charged for 11 litres.

Évaluation :

1

They really had a broken uhaul and when I tried to bring fuel to the normal level, the indicator wasn't working at all. Moreover, the person in charge at the store was taking forever to do inspection of the car and made me wait for over 45 minutes before completing the inspection. The overall experience was horrible. WOuld want to get a 30$ refund for all the things that went poorly in this experience. Want to speak to customer support ASAP

Évaluation :

1

Unreasonable bill. Charged me 23 liter gas (1/8 tank) for a 7-mile milage. 7 miles did not even need 1 liter. We request a refund of the gas charge.

Évaluation :

5

The gentleman at the location was perfect. I hope to revisit when Boss Halaal is back in business.

Évaluation :

5

The customer service was excellent. e had a problem with U-Haul return truck on website, but the gentleman at Boss Halal handled everything for us over the phone and everything went great.

Évaluation :

5

It was our first time ever experience using Uhaul. It appeared to be very easy and helpful. Staff on the location were incredibly friendly and helpful and explained us everything. Will recommend service and location to everyone!

Évaluation :

3

When refueling for the return, the gas gauge was not working properly, so I returned the car with unnecessary overfueling. Even though the car is new, this issue seems to be inconveniencing customers.