Le client n'a pas laissé de commentaire.
AMY M
Customer Reviews for Street Sounds
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great
Thomas MI was able to move items from two storage buildings to one storage building in two trips. Fantastic
Yvonne BGuy was really nice and friendly. I would recommend this location. Thanks friend
Benjamin BThey blocked in the truck I was getting with 2 bigger trucks and a trailer forcing me to blindly back out into a side street and try to avoid hitting a telephone pole in the process
Ryan AAssistant didn't act as if he was familiar with price I was charged. I was told $187 plus tax but I paid $204 . Other than that my overall service was excellent,
JO ABetter communication.
JOHN SCustomer service was great
DONNA VPerson helping us was very obviously on drugs. Something very heavy. He even went unconscious when he was verifying my license. When we brought him back to he was apologizing and said he burned his back with hot water and was on pain medicine. But he was very clearly on something like meth. It was sad but also uncomfortable and slowed the check in process down by a lot. I hope he gets help.
JENNIFER MJD (owner son) was extremely unprofessional!! Strongly suggest using a different location!
ROSE MI did a mobile drop-off so no real comments to make concerning the location drop off
Milton CVery friendly patient knowledgeable check equipment at pickup n drop-off And courteous.
TYRUS BVery pleasant, quick access to vehicle.
MARIANNE DThe guy lied about the pricing and said I was charged extra as a temporary rental free only to find out he added insurance to both pieces of equipment without my consent. He wasn't very friendly and i honestly felt the place was a little shady.
jacoca lDidn't even know you had a location in that area, but the representative was very helpful and thankful for his services.
SEAN WThe clerk was very knowledgeable and respectful, easy to work with, communicated clearly and had great attitude and attention to detail. The shop is in a super convenient location.
Michan LThe representative was very friendly and professional.
Lorraine DCommunication was not well. Felt like a bother. Dolly was not on truck as requested had to go to store when it opened to pick it up my self. Barely spoke when I did gobl back
ELIZABETH SYou can't pick the equipment up during non-working hours at the location. Put that in the location notes so that people don't waste their time trying to figure out what's wrong with their 24/7 Truck Share.
Corey GOpens at 9am doesn't mean 9,2am. Early check in phone app would not work so I had to wait from 8am till 9,2 am to check in
Graham SI was cheated out of my return deposit
jackie sOnly 12 of the 60 blankets ordered online were available at truck pickup. I had to work through Uhaul by phone and drive a 2 hour round trip to get the blankets. Pathetic and disorganized corporate customer service on your company's part. The location offered excellent service beyond what was expected.
Greg LThis place opened on time and had fast friendly service.
James DThe customer service was extraordinary. They were friendly plus informative. I felt like the people at street sounds personalized my move. The pickup and drop off went super smooth which made my move a little less stressful. Would I recommend them to friends, yes and I did...
TARONTA MManagers were very courteous and helpful. Merci.
Alexis SNothing! Service was exceptional!!
eneka dClean the vehicles
Lidia VThe vehicle was filthy. The dolly I ordered I never got. The people were ok but vehicle maintenance and equipment support was overlooked. When I returned the van I was blamed for it condition and the lack of dolly. First time and last time reserving from that location.
mitchell y-
DEBRA BNothing, the person that assisted me with pick up and drop off of the Uhaul was pleasant and friendly.
Valarie EBest service ever
BAKRI KTry to make it easier to process an to get truck faster.
Allen BTruck cab was very dirty inside and outside. I went to the car wash before going home. I washed the outside thoroughly so windows were clear and wiped down entire inside of cab. Spilled beverages on console left sticky mess. The drivers inside window had what looked like dried spit running down it. "NASTY". I'd think that rental locations would check returned vehicles much better. I turned in a much cleaner truck than the one I rented. It did however, run and handle well.
PHILIP PI wasn't sure where to leave the truck - there was no Uhaul signage. But it didn't seem to be a problem. I checked in online and brought the keys inside and was finished.
JOHN VPeople at location offered zero help when I asked.
Michael MThe agent didn't check the trailer with me. The lights did not work and one of the tires was flat. Also, I was confirmed by one representative that the 26' truck I requested was scheduled for pickup. Then 2 hours later another rep calls and tell me that I would have to drive 40+ miles out of my way to get the truck. Totally unacceptable. That's why I settled for the trailer since it was closer to my home.
Marcus TVery friendly and respected person that did my contract. Walked outside and hooked everything and make sure it was safe for me to take it. Would go back there definitely next time I need another rental car trailer.
FERNANDO MI reserved the vehicle with in the app butt my app was not working correctly but the U-Haul man called me on Sunday morning(pick up day) to check if i picked up the van yet and when i told him i was having trouble he walked me through the process successfully and i was on my way. I am so thankful to him for all of his help.
Erica CExcellent customer service and professionalism. Really appreciate all the time they took to make things easy. KG
Kimberly GThe owner is very professional, friendly and eager to help. I always have a pleasant experience at this location.
Daniel JThis location was unlike any other U-Haul location we have ever used. We were disappointed the location had permitted a customer the previous day to take all of the packing blankets, leaving us with none, when we had reserved a dozen! Highly unprofessional for a U-Haul location!!
MARK BI don’t know I had a very good experience at this location
Finch AThe entire experience was absolutely abysmal. I will go out of my way to dissuade people I know from ever using uhaul. Your customer service is a total joke.
Emily GVery convenient happy about the drop off location
Debra m