Everything was good for the short time I was there.
Brian H
Customer Reviews for T&S Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had an excellent experience. I can't think of any improvements at the present time.
Tony TConveniently located, friendly staff,hooked up everything and un hooked it when I returned it. I highly recommend this place!
TERRY FGreat staff, super nice guy
JAMES KExcellent service à la clientèle.
DENNIS BVery great customer service. They made the whole process very easy
TASIA SGreat people to work with
SCOTT FThe lady who helped us was very friendly and helpful. Any questions we asked, she knew the answer. Sorry, I dont remember her name. She is definitely a keeper.
BETTY FService was fast and friendly, the trailer was easy to use and at a great value
ROBERT JExcellent customer service at both locations.
Mark EDavison was a very Uhaul dealer. The Rep was very professional. (In Bay City returning to the dealer on Johnson RD was terrible. He didn't give me any documents that a turned the truck in, he was very unprofessional. He just asked me if a put gas in it...which I put much more than I used.) But was a good & move. Thank you U-haul.
GARY JMy only complaint is the cup holders were dirty. The service was the best, the truck ran great, we had no problems with our move.
ROBERT Mfriendly people
SCOTT FCleanest equipment I've ever rented. Top notch place.
ROBERT LThis is a nice location and set up. 👌
DYLAN ELocation was convenient for me and rental process was very easy. Vehicle was ok - inside floors should have been cleaner.
THOMAS ABest U-Haul Company around.
EDWARD VOur move went amazingly smooth today because of the owner & his daughter working with my brother and I so we could rent the size truck we needed. They were eager to help us. Further more the location is clean, organized and professional. Most Uhaul dealers locations I've gone to were beat up and disgusting buildings. This one was clean and well kept. Best Uhaul location. Equipment: Great trucks in superb condition. No failures on the road. The engine ran well. No faulty parts or random issues.
FRANCES KVery easy process and very friendly customer service.
TERESA MThis location was cooperative, courtesy and easy to work with. They answered all my questions and made my experience pleasant. MERCI
DANIELLE MThey were great went above and beyond will be back if I ever need a uhaul again
MICHAEL RThe staff was excellent very personable and helpful
SHIRLEY AHelpful staff and an actually nice UHAUL
DYLAN ENothing it was a very good process. If I hadn't gone here and just rented a 2wheel dolley like I was going to it would gave been the wrong size. But T&S told me the right size. It handled like a dream . Thanks again
Rainee PTod is great. He is so customer focused and he has a lot of knowledge that he is ready to share. The equipment and the facility are tip top. I will always go to T&S whenever I need to rent a truck or a trailer. They do a great job!
RANDALL FMy only suggestion is to have the vehicles full of fuel at the beginning of the rental, and then have customers return them full. Then we would not need to guess how much fuel to put in the vehicle at the end. The truck worked out very well for us though. Merci!
MARK BChecking in and returning equipment is very slow. Other than that, they are awesome. Equipment is super clean, staff is great. The showroom is clean and nice. I'll definitely being using them and recommending them.
RANDALL FWindshield needed cleaning is my only complaint.
ROBERT DEquipment ready at the requested time. Attendant connected trailer to my car and provided prompt service upon my return.
CHRISTOPHER JThe location was not the issue. I rented a truck a month in advance where it would be convenient to pick up and then the day before pick up was told I I had to drive 40 minutes one-way to pick it up. In the call, no one told me the extras I purchased would not be at that location but another location! I called and said I did not have time to go to another location another 20 miles out of my way to get supplies, don't charge me, yet, I was!
Jerry KPick up was simple. Lot man had everything ready,answered any questions
Matt TThey charged me for two days when I had it less than 1. They admitted fault but still haven't reimbursed me. Would not recommend.
Jonathan KCould not pick up truck from location I reserved so I end up having to go way out my way and was charged way too much for miles that occurred because I had to go so far opposite of the direction I was moving.
Debra MThe steering wheel was worn and flaking off. Kinda gross. But everything else was fine.
Angelia CUneventful. Nice place, nice person.
Joseph BBest place for U-Haul service with question
JUSTIN PThis place is fast & friendly! I usually rent an enclosed trailer every other week or so and only like to go to this location because how clean it is and they customer service is great!
Edward VEverything went great. Very friendly/ helpful staff. I would definitely use them again.
Theresa WBest customer service I have had very fast and friendly.
DAVID PIt was all pretty good
LARRY P