Customer Reviews for U-Haul Moving & Storage at Boston Ave

7 677 évaluations

636-650 Boston Ave   Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

(203) 368-2584

Consulter la carte de l'établissement

Heures d’ouverture

  • Lun au jeu : De 7 h am à 7 h pm
  • Le Ven : De 7 h am à 8 h pm
  • Sam : De 7 h am à 7 h pm
  • Dim : De 9 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(203) 368-2584

636-650 Boston Ave
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

Services dans cet établissement :

Heures d’ouverture

  • Lun au jeu : De 7 h am à 7 h pm
  • Le Ven : De 7 h am à 8 h pm
  • Sam : De 7 h am à 7 h pm
  • Dim : De 9 h am à 5 h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent customer service from the clerk to the manager

JOSELYN O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ionel H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason W 
Évaluation :
5

Nothing this location is the Real Deal! Official

ONEAL E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH B 
Évaluation :
5

Excellent, friendly and helpful team.

SIMON C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deloretta E 
Évaluation :
5

Professional an efficient.

Keleigh V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B 
Évaluation :
5

The Boston Avenue U-Haul is the greatest. From the friendly counter staff to the workers in the lot. They were nice and friendly and answer all your questions. And they have every type of trailer and vehicle that you would need!

Todd L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY R 
Évaluation :
5

All good

FERNANDO L 
Évaluation :
5

Great staff

DAVE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan b 
Évaluation :
3

Interior windshield was filthy and DANGEROUS to drive Car steering pulled to the left - difficult to drive radio did not have sound

JULIE T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yommie D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vinicius O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aracelis R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANTAY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michellea H  |  Expérience générale 
Évaluation :
1

Shit show, crap everywhere

Aaron F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN R 
Évaluation :
1

The unit I was assigned did not have any lighting. It was not climate controlled which I expected. My belongings have a strange odor. Access was extremely inconvenient. I was grateful to be assigned a first floor unit but even so the unit was very difficult to access. Parking was horrible. The loading dock was always lock. Even if I could access it was way too high for car access and I would not be able to get inside from the ground. I would never use this use this location again or recommend it to anyone. It was also dirty outside. Trash, and leaves all around. When I was taking my belongings out the last day a dead baby bird was on the ground next to the hose that the employees were using to clean the trucks. No one bothered to dispose of it. I am sure they walked past it a number of times. The hose was always laying around causing a trip hazard for those accessing the door to the units.

Bernadette J  |  Expérience générale 
Évaluation :
4

The drop off location for after-hours drop off was not clear

THOMAS H 
Évaluation :
1

Get custom service people who knows how to deal with the public. Young woman was very dismissive to me as a customer, she was rude, arrogant, and unprofessional. She walked away from me during her explaining to me about the key being left in the van, and how much it would cost for U-Haul to come out and open it for us. I placed order for equipment to be on the van. It was not included, she states. I let my daughter tell her on speaker phone, she was rude about it. It was an additional $10 when we order it on line, I don't know what happened, but it was not there when I went to pick up the vehicle. She told me "go to the next representative he will help you, I don't have time for this. You can see your video cameras. I put my hand out and said mamm, mammm, not today. The other guy let time put the equipment on the van myself, he said it is our side and you can do it yourself. He showed me , and I have to bring it to the van by myself , then pick it up and place it. Equipment was very heavy for me to put on the van. The advertisement board was still across the windshield when I got into the vehicle, I couldn't back the vehicle out (1) the cones were still there (2) there was a pick up van parked next to the van, I could not back out, I had to go get the guy who told me to put the equipment on to come and move it.(1) I said I will not be responsible for hitting your vehicle and you charge me for damages, it took him about a minute or two to move the vehicle so I could drive it.

RUTH M 
Évaluation :
5

The woman who checked me in at 7 am was incredibly friendly and helpful. What a pleasure to work with!

MICHAEL I 
Évaluation :
1

There is too much misinformation especially between the persons at the locations and the U-Haul operators. I was told I had a month free with a storage unit, only to find out at the location that is not accurate. I am very disappointed! I will never recommend this company or its service to anyone.

David C  |  Premières impressions 
Évaluation :
4

The transmission needs to be looked at.

Mary V 
Évaluation :
4

Never have a problem.

DAVID O 
Évaluation :
5

Bien

JUNIOR A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT H 
Évaluation :
3

Location seemed to be understaffed. I was there for a trailer. When I got there at 9:30 the trailer was not ready had not been inspected and waited extra 15 minutes. Upon return the entrance was blocked with return vehicles that had not been moved. There was only one person in the office tending to customers. Had to wait 15-20 minutes to drop off the trailer. The Staff I dealt with were courteous and knowledgeable. Although the person who disconnected the trailer dropped a couple of F-Bombs in disconnecting the trailer. Not professional in my opinion.

BRETT D 
Évaluation :
5

Key Actions for Great Employees to Boost Productivity and Customer Relations: Continue sharpening your skills in customer service, experience, and support. Focus on building strong, positive interactions with every customer. Deliver consistent, high-quality service to encourage repeat business. Remember: exceptional service drives client loyalty and business success.

Bonita P 
Évaluation :
5

The service rep was great. Didn't get her name but she mentioned being ethically Cambodian. What a treat to find a pro like her when renting a trailer. She had that place running well and even remembered my name upon returning. Hold on to her. Better yet, give her a promotion (and a raise, she's worth it).

MICHAEL F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HECTOR C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN G 
Évaluation :
5

Excellent experience thank you

MARIA C  |  Expérience générale 
Évaluation :
5

U-Haul has made it so easy and user friendly to rent equipment. Also, the Bridgeport staff is very professional and courteous. Merci

WILLIAM S 
Évaluation :
5

Improve? This place is excellent! I appreciate the help the young lady at the counter provided. By accident I had chosen a different address for dropping off, since I am always looking for places with excellent reviews but this place maxed it. I was able to return the truck at their place, I was able to leave my car against the fence, everything went very smoothly with the rental. The truck was great, and dropping it off at night worked out perfectly. I recommend this place a thousand times! Merci.

RUTH C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel L 
Évaluation :
5

Bien

ASHANTI V 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOSE L 
Évaluation :
2

Danny and Evan were great but I rented the trailer drove 5 miles to my home and found out I could not fit my vehicle on it. Brought it back immediately as I thought I would receive my money back . Instead I had to pay full price for a rental I could not use. I will never use that U-Haul center again and I will tell all my friends and family at work (LM Sikorsky) never use this facility either. You want to improve for the next customer then change this policy.

JOHN R 
Évaluation :
5

Great customer service very helpful

Jeanne D 
Évaluation :
5

Nothing everything when good to me.

OLGA L 
Évaluation :
1

The truck was extremely old from the 1900s and it was barely functional there were a lot of things wrong with it and it was overall very difficult to drive and a very bad experience

JASON L 
Évaluation :
3

I have rented the car trailers 3 times now and have had tire issues twice. The trailers are very well made but there seems to be in issue how the tires are checked and maintained.

DOUGLAS C 
Évaluation :
5

Nothing everything was great customer service was awesome

EVON G 
Évaluation :
4

Thank you, I been dealing with them for a long time. I love that they don't charge by hours. I can deal with miles charges. Rent two back to back for a great price and i didn't have to rush. Thanks to all staff's. I give them a 20 all locations rent from Bridgeport, Waterbury.

Melissa V 
Évaluation :
5

Staff was awesome!!

PAUL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVETTE R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olga N 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNMARIE J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria l  |  Premières impressions 
Évaluation :
5

Staff is fast, efficient and super friendly. Great experience, this will be my go to for equipment rentals going forward. Absolute rockstars!

ROLANDO T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEKENYA B 
Évaluation :
5

Hay dificultad con el inglés y no hay mucho personal para atender, muy larga la espera, no hay información clara pero hachando a perder se aprende, yo voy aprendiendo en el proceso, voy a seguir siendo cliente... gracias uhaul

NERY S 
Évaluation :
5

Staff was friendly and very helpful. Quick process to check-in and i was on my way in no time. Staff in the yard was waiting for me to hitch up the trailer. Could not have asked for anything more. Return was simple.

MAXIMILIAN A 
Évaluation :
1

The computer system was down and they could not process me for over 2 hours. I was referred to the app and that was an even worse experience that wasted another hour. Finally after calling Uhaul customer service my problem was solved as they instructed the store staff on how to proceed. This experience cost me a day at work because it made me very late in my schedule. .

james t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CELIZ V  |  Expérience générale 
Évaluation :
5

Service AAA+++++++++I am very happy good team

BENIGNO S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonnathan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo A 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JUANM P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNABEL D 
Évaluation :
5

The staff was great! They were friendly, efficient, and accommodating! I will definitely use this location moving forward! Merci.

IVAN M 
Évaluation :
5

It was an excellent experience with all the attention and kindness of the person who attended me both in Miami and in the Connecticut Bridgeport office

Maximo j  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN K 
Évaluation :
5

Polite efficient staff . Excellent overall experience.

RICHARD M 
Évaluation :
5

Why doesnt uHaul support Veteran or miltary with any discounts?

NICHOLAS M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica P 
Évaluation :
4

Excellente expérience

Abimelek R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULO P 
Évaluation :
5

👍🏽

LARRY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PURCESS E  |  Expérience générale 
Évaluation :
4

Everything went well

JOHN S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniela L 
Évaluation :
5

Good fast service. 👍

JAMES L 
Évaluation :
5

THANK YOU ALL FOR THE FAST AND FRIENDLY SERVICE!

VERONICA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLAVIO L 
Évaluation :
4

Customers should be notified of any previous vehicle damage on file in addition to having customer inspect vehicle at time of rental.

HAROLD W 
Évaluation :
3

The only thing u can do for improvement ton next customer is giving me a refund for charging me over $200 for the roadside assistance due to the key locked inside with the truck

PEDRIX S 
Évaluation :
5

Thank you so much the lady in front desk was very professional and polite!!

Destiny R 
Évaluation :
4

The woman I dealt with at pick up was curt but I understood as it was busy. However, the gentleman to whom I returned the vehicle also came in to help with the counter and printed out a receipt. He was amazing! His professional and pleasant demeanor was so rare and amazing! This made me want to come back!

ERIKA A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNEDREA C 
Évaluation :
5

Savie was fantastic and fine

TODD M 
Évaluation :
5

Great service.

SHANIA P 
Évaluation :
3

The telephone approach when someone's calling let them know that they should reserve a U-Haul because the U-Haul might not be available later so it's best to reserve The wait time on the phone. I waited 45 minutes to be connected and then be told they had no more. U-Haul's left after calling in the morning and they said they have plenty of U-Haul's when I got there I dealt with a very nice lady who rented me a U-Haul, but who answered the phone should have been more specific thanks to the nice lady who handled the counter when I got there, I was able to get a U-Haul they're very busy, but can be very helpful so yes, I would recommend them

JENNIFER B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F 
Évaluation :
3

I had to clean the truck myself. It was like someone had a soda or some kind of drink, that exploded everywhere. I cleaned the entire cab: the windshield, the windows, the cup holders, the dash and the steering wheel, everything. The truck was supposed to be a new truck, and it was running on 7 cylinders the entire trip. Had someone use a scanner at an auto shop, it recommended that you should replace a sparkplug. It ran okay after clearing the code.

MAX R 
Évaluation :
3

Employees could be more helpful Busy location so the process could be slower

Hernan I 
Évaluation :
5

You guys are doing a great Job and your customer service is A1 amazing.

JEANETTE J 
Évaluation :
5

It is always good

ASHANTI V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana A 
Évaluation :
5

Everything thing was great .

Theresa C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOVANIE O 
Évaluation :
5

Excellent service

EMERSON C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL J 
Évaluation :
5

The person that helped me was friendly informed and helpful. She was perfect.

JOHN L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUSTIN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NADINE W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annie R  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katherine C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark k  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle. Very clean facility. But I Found mice droppings on the floor of my storage unit.

EMONA R  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWIN A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geordani U  |  Expérience générale 
Évaluation :
2

Had to leave and pack my stuff because of roaches

Nancy R  |  Expérience générale 
Évaluation :
5

The owner is kind and courteous, the staff treated me with great respect

Katherine C  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eartha G  |  Expérience générale 
Évaluation :
3

being that the owner of the storage unit was hospitalized with the serious illness and the unit was auctioned for nonpayment. It's understood however there are other ways around it.

Sue Y  |  Expérience générale 
Évaluation :
1

Very rude staff.

Lungile M  |  Expérience générale 
Évaluation :
1

My storage unit had flooded and no staff or manager contacted me for anything. My storage unit was also broken into and over 100 pairs pf sneakers were missing. The sneakers that were left in storage were damaged from the flood and molded.

Juan R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tavon E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anton M  |  Premières impressions 
Évaluation :
3

My overall experience with u-haul started out excellent but as of late I've noticed my rate for my storage kept increasing every few months. I understand inflation but to pay $100 for a 5x10 space is ridiculous especially if the facility is not newly built and modernized.

TONI L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlene F  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RENEE S  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

millicent r  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrich T  |  Expérience générale 
Évaluation :
1

I wonder how many people almost went to jail over receiving bad customer service. Egg head Ricans Lynn DeJesus & her young associate were completely unprofessional & out of order. They were too busy flirting with guys to find my correct account. Blamed me like I work there. Rented me a truck to move out of storage then proceeded to say I couldn't get in my unit. Lied and said they reversed the truck payment. A mess. Calling real customer service repeatedly was the only solution for basic miscommunication. Wasted time. "Aggressive" attitudes. These people are too busy rushing you off at the counter to understand you. Just so she can go smoke those nasty cigarettes like a crack head next to the trucks gas tanks while the line builds up inside. How do people like that become Assistant Managers? Why would I expect them to have simple printer paper to give me a receipt?… They only send you 1000 email notices if you pay late, but they can't buy printer paper on time I see. The managing Owner mister Dane Grant is never around when you need him to address your escalated concerns, but conveniently around when you don't need him to be in your business and call cops for no reason. No real help. I will never return to this ghetto nightmare since I moved on to a city with better service. Reporting on every business platform. They don't even provide a dump, just to collect a garbage fee I'm sure. As if units don't cost enough for a dump on that big lot. Plus bad parking. Go elsewhere in the area to find the many other better storage facilities and professional service. This one doesn't deserve the money.

JULIA W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Reginald B  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melodie S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonja m  |  Expérience générale 
Évaluation :
1

The Unit 0131 have a huge hole in the wall and has a funky odor. Very appalled by this kind of service. Also U-Haul need to have signs on the walls to help guide you to your unit number

EMONA R  |  Déménagement en ligne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trisha D  |  Déménagement en ligne 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Luvenia B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OLIVIA B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jailene D  |  Déménagement en ligne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony w  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

eleanor r  |  Expérience générale 
Évaluation :
3

The price was too steep.

GREGORY P  |  Expérience générale 
Évaluation :
5

Staff very courtesy and professional

ANTHONY W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geordani U  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yvonne G  |  Expérience générale 
Évaluation :
5

Excellent customer service, greatly appreciated.

Thomas B  |  Premières impressions 
Évaluation :
2

Most staff were friendly not all

Garrett G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marienka S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY W  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

shawtima m  |  Expérience générale 
Évaluation :
5

The staff is incredible

Ebone W  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W  |  Premières impressions 
Évaluation :
5

The entire staff was amazing. General Manager response time was so effective when I need assistance with access key!!!!! I was able to rent my uhaul , obtain storage, and walk thru in less than Twenty minutes!!! Thank you soo much for great customer service especially when moving can be so stressful!!! I will recommend Boston Ave storage facility to all my friends and family!!

Ulonda E  |  Premières impressions 
Évaluation :
5

I enjoy my years as a customer with U- Haul and would gladly use them again if I every have too.

Chelsea K  |  Expérience générale 
Évaluation :
5

The girls in the front is amazing great customers service. The staff went above and beyond to help me.

leslie g  |  Expérience générale 
Évaluation :
5

The customer service employer was a great help

marcus v  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN M  |  Expérience générale 
Évaluation :
5

It was a great move in for me.

Chelsea K  |  Premières impressions 
Évaluation :
1

This was my first time using storage and I was moving out of my apartment. When I was reserving the storage facility I told the customer representative I needed something for a 1-2 bedroom size storage unit she advised me this size would've been enough. When I got to the facility they had no elevator or ramp and we had to go down stairs with our items. This was not disclosed neither over the phone or at the facility before being taken to the unit. When I saw the unit it was very small and couldn't fit nothing the size a one bedroom could fit. I am so upset and disappointed because now I am being charged $180 for a unit that cannot fit what I need it to and now I need more storage and basically has to spend more money to fit my bed and dresser. I would honestly like this to get a bigger facility because this feels like a rip off at this point. The employees were friendly but the service did not meet my expectations definitely would not recommend!

shanique b  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff

HUGO C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teggy p  |  Premières impressions 
Évaluation :
2

My unit somehow managed to house a few mice. Even though there was no food stored there but sofa, furniture, boxes of clothes and decorations, etc. Almost everything which was destroyed by them. I was informed that one of the units near by had been forced to vacate due to having food in it. Which is why it caused them to move to my unit. If proper maintenance was taken, my items would not of been destroyed.

Madelyn M  |  Expérience générale 
Évaluation :
5

Le meilleur

VERNON S  |  Premières impressions 
Évaluation :
5

Thank you for all you serves and the staff is very professional and kind I hope to use U-Haul in the future

monica b  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa M  |  Déménagement en ligne 
Évaluation :
5

I never used the storage locker as it turned out and closed the rental yesterday. I had a good experience. Merci.

Anthony A  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Yousef A  |  Premières impressions 
Évaluation :
1

Someone made it be a rat epidemic cause they had food in there storage room not fair to other customers who follows rules all my clothes in there had to be garbage because rats lived all in my stuff destroying stuff I can't replace because it was from a family member that died. Unbelievable

Noreen R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desean B  |  Premières impressions 
Évaluation :
5

The staff was excellent they were patient and went above and beyond to help me. I highly recommend and they all deserve a raise in pay.

leslie g  |  Premières impressions 
Évaluation :
2

Not the second time… but the first time we went the manager or someone who was working was very rude, yelling at everyone and rushing us out not leaving us with any information. The second time someone was very nice but the storage place we reserved wasn't ready and we had to use another one.

kristina f  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kristina f  |  Premières impressions 
Évaluation :
5

I've been a customer at UHAUL for many years. Had many interactions with the staff. Always helpful and friendly. Special shout out to Customer Service Representative "Savie". She treats you with respect and her knowledge of the workings of UHAUL is vast. Dane the manager is also great representative of UHAUL. Thank you, Lorenzo Brooks

LORENZO B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah O  |  Premières impressions 
Évaluation :
5

I never had to use a storage room, but if I had to again I will definitely use UHaul. No matter what time a day I went there, the staff always had professional Customer Service! The staff outside and inside. Always greeted you with a smile and was available to your needs! Place always clean! Thank You!

Paula B  |  Expérience générale 
Évaluation :
5

I've always used U-Haul for storage and rental for moving.they are the industry standard. They Always have the supplies you need and the prices are decent

HANNIE J  |  Expérience générale 
Évaluation :
5

The young man that helped me was so polite ,it was a breath of fresh air. Very well run

Kristin L  |  Premières impressions 
Évaluation :
5

Thank you for your service

MARISOL M  |  Expérience générale 
Évaluation :
4

Bridgeport Staffing on Boston Avenue site exceptionally professional and provide great customer experience throughout the four years of storage usage.

Bonita P  |  Expérience générale 
Évaluation :
5

I really do love the service I received, would definitely use Uhaul Storage again if I have to. The staff was great, patient and all of my things were secure.

Jasmin C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOREEN R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noreen R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxine J  |  Expérience générale 
Évaluation :
4

Staff was excellent throughout. Two complaints: There was never a working light in my storage room. And having storage rooms with only a narrow staircase access (no elevator, no ability to use a hand truck to wheel items in and out of storage room) is unacceptable.

Nancy M  |  Expérience générale 
Évaluation :
5

Very knowledgeable staff and they addressed any and all questions I had for them. I am a prior customer, and a local resident. Job well done.

Matthew L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashana C  |  Expérience générale 
Évaluation :
1

I was locked outside the building for hours!!

SAMANTHA P  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Laurie D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica M  |  Expérience générale 
Évaluation :
5

The only unfair thing is, they went up on my fee every year without telling me, because I was a valued customer🤔

nicole s  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDNA B  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joshua C  |  Expérience générale 
Évaluation :
5

Muy bueno la asistencia 👏

CARLOS T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edditt O  |  Expérience générale 
Évaluation :
5

Cliff was very kind and helpful.

Kumari W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica H  |  Expérience générale 
Évaluation :
5

Thank you all who had a hand in helping me get my brothers storage business handled.

MARK T  |  Expérience générale 
Évaluation :
4

Everything was good so far. I have nothing bad to say. Yes I would recommend somebody.

Pamela C  |  Expérience générale 
Évaluation :
5

I am very grateful to the staff of uhaul on Boston ave , especially to Savi ! She was amazing understanding, respectful , over all a great person. I would recommend anyone that uses uhaul to go to the Boston ave location . You will have an easy exchange. Once again thank you Savi and godbless

Susan R  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

karen h  |  Expérience générale 
Évaluation :
4

Had to store stuff in the basement, no elevator so had to take heavy stuff down a treacherous set of old stairs then back up and out again! Otherwise, no issues

Elizabeth M  |  Expérience générale 
Évaluation :
3

Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,

Nancy M  |  Premières impressions 
Évaluation :
2

Staff not very nice at all I will like for someone to contact me because I can't find my big box of jewelry I left in unit 502 that was next to the door looked in all boxes now Idk what to do I will like for someone to stay in contact with until I can't figure out what's going on just because someone close a unit doesn't mean they got good service are help at times this place needs news staff. Thank you Charmaine lodge I just got back home and notice this

charmaine l  |  Expérience générale 
Évaluation :
3

The unit was uncomfortable for moving large heavy furniture due to stairs and a beam cutting across unit reducing the size of the unit.

George S  |  Expérience générale 
Évaluation :
3

It was inconvenient for me because every time I try to use the loading dock the uhaul trucks were always blocking the area. In my opinion they need to park all their trucks away from blocking the loading areas and give their customers space to move their items.

rosemary w  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

grace s  |  Expérience générale 
Évaluation :
5

Thanks to all the staff You're doing a wonderful job keep up the good work. Savie you are the best.

Jennifer C  |  Expérience générale 
Évaluation :
5

Very convenient, very clean, quiet and friendly staff. However, i wish they had an Elevator in that facility which would have made things so much easier, that's all.

ANDERSON D  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULES J  |  Premières impressions 
Évaluation :
5

The mgr,clifford ,Donny,and the rest of the Boston ave team is the best I have came in contact in a long time that were very professional.

alex b  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexis Y  |  Expérience générale 
Évaluation :
5

Great location friendly staff member

NOREEN R  |  Premières impressions 
Évaluation :
5

Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.

Susan E  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle.

Micaela J  |  Expérience générale 
Évaluation :
5

The workers are very friendly and helpful

Edwin R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denisse R  |  Premières impressions 
Évaluation :
4

I found the pricing to be well above their competitors. My moving out in 1 months time was due to this. I have a 10x10 unit at a discount price of $102 for 3 months and after that 132

ANGELINA G  |  Expérience générale 
Évaluation :
3

Eceryone should have 24 hour access to their stored items without having to pay extra costs.

Melodie S  |  Expérience générale 
Évaluation :
5

I love Boston Avenue Uhaul the lines are little long but the guys are always very friendly and helpful.

Lesha P  |  Expérience générale 
Évaluation :
5

Very clean; easy access - would use this location again if I had to.

Robin M  |  Expérience générale 
Évaluation :
4

Merci.

kathleen b  |  Premières impressions 
Évaluation :
5

The employees at the bridge port ct office is excellent

alex b  |  Premières impressions 
Évaluation :
5

Great people very attentive and respectful

Mirasol R  |  Expérience générale 
Évaluation :
5

Great service

chrisly a  |  Premières impressions 
Évaluation :
2

The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.

Karen J  |  Premières impressions 
Évaluation :
4

Super good

Yaritza G  |  Expérience générale 
Évaluation :
1

Too expensive for just one day. Spent $400 for a storage and a truck..

Naomi T  |  Premières impressions 
Évaluation :
5

The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Merci.

JESSICA R  |  Premières impressions 
Évaluation :
3

Poor communication

FIONA C  |  Expérience générale 
Évaluation :
1

Customer service is bad , the storages aren't kept clean, the people don't care. Over priced storage for such a small space . Would never ever recommend anyone there

Towanna R  |  Expérience générale 
Évaluation :
5

They are so nice they take care of everything they help you with everything

francesca m  |  Premières impressions 
Évaluation :
5

Great service

JOSEPH P  |  Premières impressions 
Évaluation :
2

Excessive late fee, will never use uhaul storage ever again or refer to anyone.

christopher a  |  Expérience générale 
Évaluation :
5

Every employee that I encountered was patient, friendly and helpful.

dennis h  |  Expérience générale 
Évaluation :
5

Thank you for your help

Karla K  |  Expérience générale 
Évaluation :
3

Wasn’t a good experience

DAVE S  |  Expérience générale 
Évaluation :
5

I recommend U-HAUL to everyone.

wgdan y  |  Expérience générale 
Évaluation :
4

Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.

Veronica R  |  Réservation 
Évaluation :
5

The staff was helpful and knowledgeable.

Karla K  |  Réservation 
Évaluation :
4

The staff were courteous

Patrick V  |  Expérience générale 
Évaluation :
4

Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..

Benita B  |  Expérience générale 
Évaluation :
5

My move out date was June 1st

Sarah B  |  Expérience générale 
Évaluation :
3

The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full month

david b  |  Expérience générale 
Évaluation :
5

I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs Brown

Cynthia B  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.
  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page